Supervision involves overseeing the work of subordinates in an authoritative manner based on their hierarchical organization. It aims to assist in developing staff to their highest potential while delivering high quality services. The supervisor functions include administrative duties, teaching, helping, linking staff, and evaluating performance. Good supervision is well-planned and helps individuals set objectives and continuously improve their work through analysis. Key qualities of an effective supervisor include thoroughness, fairness, initiative, tact, enthusiasm, and emotional control.
Meaning The word is derived from two words super means ‘above’ & video means ‘I see’. In other words, over seeing (or) superindenting the work of others .
3.
Definition 1. It is defined as the authoritative direction of the work of one’s subordinates. It is based on their hierachial organization in which each level of subordinate to the one immidiately above it and subject to its orders. -Basavanthappa
4.
2. Supervisionis defined as a cooperative relationship between a leader and one or more persons to accomplish a particular purpose. - Lambertson 3. Supervision is a kind of teaching which involves, advising, helping, inspiring leading and liberating. - Jean Barrett.
5.
Objectives of supervisionTo persist in the delivery of high quality of health care services. To assist and to help in the development of staff to their highest potential. To interpret the policies, objective, needs etc.
6.
4. To planservices cooperatively and to develop coordination to avoid overlapping. 5. To develop standards of service and method of evaluation of personnel and services. 6. To assist in problem solving of the matters concerning personnel, administrative and operation of services. 7. To evaluate the services given.
7.
Needs for supervisionin directing The effectiveness of the workers depends on the quality of work is directly related to the degree of supervision. Intensity of supervision should also depend on supervisors and supervision ratio. Establish span of control.
Functions of supervisionin directing Orientation of newly posted staff Assessment of the workload of individuals and groups Arranging for the flow of materials Coordination of efforts Promotion of effectiveness of workers and social contact.
10.
Helping the individualsto cope Facilitating the flow of communication. Raising the level of motivation Establishment of control Development of confidence Emphasis on achievement Record keeping
11.
Principles Supervision strives to make the ward a good learning situation. Supervision of graduate staff nurses differs from that of students in general respect. Good supervision is well planned. Objectives, methods of supervision and criteria for judging.
12.
Good supervision helpsthe individual nurse set up objectives. It helps her to attain her objectives. It stimulates her interest and effort. It helps the nurse to make a pattern for analysis and to analyze continuously her success in reaching her objectives.
13.
Qualities of goodsupervisor Thoroughness Fairness Initiative Tact Enthusiasm Emotional control Personal qualification
14.
Teaching ability Generaloutlook Skill, knowledge and attitude required for supervision Interpersonal & professional skills Professional and technical knowledge Attitude
15.
Techniques and toolsfor supervision Common techniques are: Observation Supervisory rounds Individual and group conferences Chick list Rating scales Written policies, printed manuals, bulletin records etc.
16.
7. Reports writtenor verbal 8. Records including anecdotal records 9. Follow-up visits and evaluation 10. Staff meeting 11. In-service education