Supply Chain 2030
September 2017
For the Supply Chain Leader Who Wants to Rise Above
I Am A Social Scientist
A Skeptic
A Bit of a Curmudgeon…
A Fortune-teller of Sorts….
I Write for the Supply Chain Leader
Today’s Reality
What I Believed
Only 12% Of Companies Are Driving Improvement and Performance
Better Than Their Peer Group at the Intersection of Operating Margin
and Inventory Turns.
The Supply Chain Is a Complex System with Increasing Complexity.
Each Supply Chain Operates on an Effective Frontier
The Supply Chain Is a Complex System with Increasing Complexity. Each
Supply Chain Operates on an Effective Frontier
What Makes a Difference?
Dow and BASF
2004
2016
2004
2…
4.0
5.0
6.0
7.0
8.0
9.0
10.0
11.0
12.0
13.0
-0.03 -0.01 0.01 0.03 0.05 0.07 0.09 0.11
InventoryTurns
Operating Margin
Toyota Honda
Best
Scenario
HMC
0.06, 6.88
TM
0.06,
11.35
Average (Operating Margin, Inventory Turns)
Source: Supply Chain Insights LLC, Corporate Annual Reports 2004-2010 from YCharts
Toyota and Honda
Operating Margin vs. Inventory Turns (2004 – 2016)
What Drives Value?
Managing in a Complex World
Trade is Growing While Growth is Slowing
Supply Chains to Admire:
2017 Winners
What Did I Learn?
Improvement IS Fast When You Have a Lot to
Lose
Manage Costs Like a Decathlete
Efficient Is Usually Not Effective
Fads Get Us Nowhere
Best Transformations Require Wings and Feet
Aspirational Leadership
and Process Innovation
Grounded in Goals
Moving Forward: Supply Chain 2030
Productivity From the Third Industrial
Revolution Stopped in 2004
What Is Next-Generational Thinking?
The Move to Digital Business
Telematics
Shifts for 2030
Current Supply Chain Process Thinking
Rows and Columns:
Transactional Data
Fixed Hierarchies with
Structured Data
One-to-One Enterprise Linear Flows
Descriptive and Predictive Analytics
• Autonomous Supply Chain: Automation of supply chain processes through cognitive learning and
artificial intelligence eliminating labor and reducing the need for people to touch data.
• Value Chain Uberization: A platform to enable shared resources across a community.
• 3D Printing: Localization of manufacturing through the sharing of digital images using additive
manufacturing.
• Internet of Things: The use of machine-to-machine streaming data to improve supply chain
outcomes.
• Multi-Tier Networks and Redefinition of B2B: The building and execution of multi-tier networks
for data sharing, collaborative workflows, and improved decision making. This includes a
discussion of blockchain, network canonicals, and interoperability.
• Cloud-Based Computing. The promise of cloud is federation and democratization of data, in both
private and public clouds, with the promise of lower cost of ownership.
• Listening: The use of unstructured data–social sentiment, warranty, and quality data–to improve
organizational productivity and outside-in processes to be market-driven. Market-Driven Value
Networks is a more mature definition of demand-driven.
What Does Digital Transformation Mean for
You? There Is No One Definition
Trend #1: Outside-In Processes
Today’s Reality
Traditional Approaches of ERP/MRP/DRP Amplify the Bullwhip
Effect
The Long Tail of the Supply Chain. The Impact of
Outside-In Processes
POS Cost Profile by Year
2006 - 2009
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
1.6
1.8
2.0
W
K
1
W
K
3
W
K
5
W
K
7
W
K
9
W
K
11
W
K
13
W
K
15
W
K
17
W
K
19
W
K
21
W
K
23
W
K
25
W
K
27
W
K
29
W
K
31
W
K
33
W
K
35
W
K
37
W
K
39
W
K
41
W
K
43
W
K
45
W
K
47
W
K
49
W
K
51
WMT Week
BaseIndex
2006 2007 2008 2009
Claritin Case Study: Spring and Allergies
• 40% of Annual POS done in 16 spring weeks
• Every Year the Season Flows Essentially the Same In Aggregate
– WM Store and DC build strategies the same across the country
Source: IRI
0.0
0.5
1.0
1.5
2.0
2.5
3.0
W
K
1
W
K
2
W
K
3
W
K
4
W
K
5
W
K
6
W
K
7
W
K
8
W
K
9
W
K
10
W
K
11
W
K
12
W
K
13
W
K
14
W
K
15
W
K
16
W
K
17
W
K
18
W
K
19
W
K
20
W
K
21
W
K
22
W
K
23
W
K
24
W
K
25
W
K
26
W
K
27
W
K
28
W
K
29
W
K
30
W
K
31
W
K
32
W
K
33
W
K
34
W
K
35
W
K
36
W
K
37
W
K
38
W
K
39
W
K
40
W
K
41
W
K
42
W
K
43
W
K
44
W
K
45
W
K
46
W
K
47
W
K
48
W
K
49
W
K
50
W
K
51
W
K
52
WM WEEK
POSBASEINDEX
Profile CA-40 MID-N SOUTH NORTH PAC
Wal-Mart Allergy Regional Inventory Flow
• Utilized store level data to develop 5 regional profiles based on average 5
year POS
– Worked with Walmart to develop Store and DC Build and Exit
Strategies Based on Profiles
– Implemented Throughout Entire Allergy Category at Walmart
The Need to Listen
Trend #2: The Autonomous Supply
Chain
Data Needs to Move Securely Through Value
Networks In…
Clouds Streams Pools
Need for New Forms of Analytics
Autonomous
Supply Chain
Cognitive Computing
Machine Learning
Text Mining and
Pattern Recognition
Predictive and
Prescriptive Analytics
Building the Autonomous Supply Chain
Evolution of Cognitive Computing
SILO VISIBILITY LEADS TO INEFFICIENT AND UNPRODUCTIVE
WORKFORCE
49
More than 80% of network activity resides outside the
four walls of an organization
JABIL’S INTELLIGENT DIGITAL SUPPLY CHAIN SOLUTIONS
50
Advanced Analytics, Visibility, and Orchestration tool
set
JABIL’S APPROACH TO DIGITAL SUPPLY CHAIN
CONTROL TOWER CENTERS. WHERE CUSTOMERS SEE VALUE™
VISIBILITY CLOUD AND MOBILITY
CROSS-FUNCTIONAL
INTELLIGENCE
EMBRACING COMPLEXITY
Because it continues to be the
foundational supply chain
challenge
Because supply chains are
evolving into complex
ecosystems
Because supply chains
operate in silos
Because supply chains
are dynamic
Trend #3. Real-Time Data
Redefining
Time
1.5M sku locations
~ 95% slow or intermittent
Seasonal demand (at the item level) is identified down to a
specific location.
Simplified for clarity In reality, looks more like this
•365 days
•150+ local climates
•Avg 3,000 items / location (165M)
•15 year lifecycle changing amplitude
Lennox International
•Replace
•Compressor
•Engines
• Dealer gets service event
• We get parts sales
• Customer has non-event
• Customer - Dealer & Brand loyalty
Your compressor shows that it will fail within
the next 30 days. What day would be good
for us to come replace it?
Redefining Service
Internet of Things
Rich user interface in full HD
Evocative sound track with
burring grinder and tinkling
of spoons
Memorable flavours and
fragrances
Cutting edge reliable /
ultra efficient computer
processing hardware
Stunning curved design by
Italian automotive designers
Irresistible aromas of Costa’s coffee
shops
Innovative coffee-making
system providers
Redefining Replenishment
Transforming Inbound Logistics
Mobile Device Apps
AIS Vessel Location
Sensors
Improved On-Time Delivery
Trend #4. Digital Manufacturing
What Is Digital Manufacturing?
Additive Manufacturing Paperless Processes Robotics
Evolution of 3-D Printing Organs
Ultimate Ear
Material Andon
Material Kitting/Picking
Apple watch was the perfect “off the shelf”
solution for connecting the tugger driver
with the indexing of the line.
The AH-HA moment…AGCO Jackson Strategic Internet of Things (IoT)
Trend #5: Network of Networks
The adoption of distributed and open technology by
the ecosystem of technology providers and business
users to drive inter-operability in value networks to
improve business outcomes.
What Is the Network of Networks?
What Did Not Work
The View in 2016
Network and Company Nodes
Community
Directory of
Supplier Data
Blockchain Blockchain Blockchain
Write once and use company and contact information
many times.Community Directory
• Reduce onboarding through once source of data.
Blockchain redefines visibility and track and trace.Traceability
• Confluence of Blockchain and Spark/Internet of Things Redefine Lineage.
Bitcoin and Blockchain disintermediate traditional
banking.Supply Chain Finance
• Emergence of the supply chain digital wallet
• An alternative to EDI
Cognitive computing eliminates the need for master data
management and standards.Interoperability
• Data is mined through patterns and translated for context through cognitive
computing. Shift from standards to process canonicals.
What Could Change?
Moving Forward
• Remove the handcuffs. Eliminate the expectation of well-
defined ROIs.
• Develop a stage-gate process for process innovation.
• Embrace small scrappy teams.
• Partner with technology innovators.
• Manage the hype cycles.
Have the Talk with Your CFO
Wrap-up
• Adopt new technologies and
challenge current thinking.
• Manage the supply chain as a
complex system.
• Build with the goal in mind
outside-in.
Time to Take a Different Path?
Visit Us Online
www.supplychaininsights.com
www.supplychainshaman.com
www.beetfusion.com
www.linkedin.com/company/supply-chain-insights
www.slideshare.com/loracecere
Follow Us on Twitter
@scinsightsllc
@lcecere
Attend a Live Event
www.supplychaininsightsglobalsummit.com
www.supplychaininsights.com/the-shamans-circle
About Lora Cecere
• Founder of Supply Chain Insights
• “LinkedIn Influencer”
• Guest blog for Forbes
• Author of 5 books: Bricks Matter (2012), Shaman’s Journal (2014),
Supply Chain Metrics That Matter (2014), Shaman’s Journal (2015),
Shaman’s Journal (2016), Shaman’s Journal (2017)
• Partner at Altimeter Group (leader in open research)
• 7 years of Management Experience leading Analyst Teams at Gartner
and AMR Research
• 8 years Experience in Marketing and Selling Supply Chain Software at Descartes
Systems Group and Manugistics (now JDA)
• 15 Years Leading teams in Manufacturing and Distribution operations for Clorox,
Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble.
Contact Information:
• Email: lora.cecere@supplychaininsights.com
• Blog: www.supplychainshaman.com (15,000 pageviews/month)
• Forbes: www.forbes.com/sites/loracecere
• Twitter: twitter.com/lcecere (8,200 followers)
• LinkedIn: www.linkedin.com/in/loracecere (215,000 followers)
• LinkedIn Influencer: www.linkedin.com/today/author/446631
Thank You

Supply Chain 2030: Presentation by Lora Cecere at CLX Conference

  • 2.
    Supply Chain 2030 September2017 For the Supply Chain Leader Who Wants to Rise Above
  • 3.
    I Am ASocial Scientist
  • 4.
  • 5.
    A Bit ofa Curmudgeon…
  • 6.
  • 7.
    I Write forthe Supply Chain Leader
  • 8.
  • 9.
  • 11.
    Only 12% OfCompanies Are Driving Improvement and Performance Better Than Their Peer Group at the Intersection of Operating Margin and Inventory Turns.
  • 12.
    The Supply ChainIs a Complex System with Increasing Complexity. Each Supply Chain Operates on an Effective Frontier
  • 13.
    The Supply ChainIs a Complex System with Increasing Complexity. Each Supply Chain Operates on an Effective Frontier
  • 14.
    What Makes aDifference?
  • 15.
  • 16.
    2004 2016 2004 2… 4.0 5.0 6.0 7.0 8.0 9.0 10.0 11.0 12.0 13.0 -0.03 -0.01 0.010.03 0.05 0.07 0.09 0.11 InventoryTurns Operating Margin Toyota Honda Best Scenario HMC 0.06, 6.88 TM 0.06, 11.35 Average (Operating Margin, Inventory Turns) Source: Supply Chain Insights LLC, Corporate Annual Reports 2004-2010 from YCharts Toyota and Honda Operating Margin vs. Inventory Turns (2004 – 2016)
  • 17.
  • 18.
    Managing in aComplex World
  • 19.
    Trade is GrowingWhile Growth is Slowing
  • 20.
    Supply Chains toAdmire: 2017 Winners
  • 24.
    What Did ILearn?
  • 25.
    Improvement IS FastWhen You Have a Lot to Lose
  • 26.
    Manage Costs Likea Decathlete
  • 27.
    Efficient Is UsuallyNot Effective
  • 28.
    Fads Get UsNowhere
  • 29.
    Best Transformations RequireWings and Feet Aspirational Leadership and Process Innovation Grounded in Goals
  • 30.
  • 31.
    Productivity From theThird Industrial Revolution Stopped in 2004
  • 32.
  • 33.
    The Move toDigital Business Telematics
  • 34.
  • 35.
    Current Supply ChainProcess Thinking Rows and Columns: Transactional Data Fixed Hierarchies with Structured Data One-to-One Enterprise Linear Flows Descriptive and Predictive Analytics
  • 36.
    • Autonomous SupplyChain: Automation of supply chain processes through cognitive learning and artificial intelligence eliminating labor and reducing the need for people to touch data. • Value Chain Uberization: A platform to enable shared resources across a community. • 3D Printing: Localization of manufacturing through the sharing of digital images using additive manufacturing. • Internet of Things: The use of machine-to-machine streaming data to improve supply chain outcomes. • Multi-Tier Networks and Redefinition of B2B: The building and execution of multi-tier networks for data sharing, collaborative workflows, and improved decision making. This includes a discussion of blockchain, network canonicals, and interoperability. • Cloud-Based Computing. The promise of cloud is federation and democratization of data, in both private and public clouds, with the promise of lower cost of ownership. • Listening: The use of unstructured data–social sentiment, warranty, and quality data–to improve organizational productivity and outside-in processes to be market-driven. Market-Driven Value Networks is a more mature definition of demand-driven. What Does Digital Transformation Mean for You? There Is No One Definition
  • 37.
  • 38.
  • 39.
    Traditional Approaches ofERP/MRP/DRP Amplify the Bullwhip Effect
  • 40.
    The Long Tailof the Supply Chain. The Impact of Outside-In Processes
  • 41.
    POS Cost Profileby Year 2006 - 2009 0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 2.0 W K 1 W K 3 W K 5 W K 7 W K 9 W K 11 W K 13 W K 15 W K 17 W K 19 W K 21 W K 23 W K 25 W K 27 W K 29 W K 31 W K 33 W K 35 W K 37 W K 39 W K 41 W K 43 W K 45 W K 47 W K 49 W K 51 WMT Week BaseIndex 2006 2007 2008 2009 Claritin Case Study: Spring and Allergies • 40% of Annual POS done in 16 spring weeks • Every Year the Season Flows Essentially the Same In Aggregate – WM Store and DC build strategies the same across the country Source: IRI
  • 42.
    0.0 0.5 1.0 1.5 2.0 2.5 3.0 W K 1 W K 2 W K 3 W K 4 W K 5 W K 6 W K 7 W K 8 W K 9 W K 10 W K 11 W K 12 W K 13 W K 14 W K 15 W K 16 W K 17 W K 18 W K 19 W K 20 W K 21 W K 22 W K 23 W K 24 W K 25 W K 26 W K 27 W K 28 W K 29 W K 30 W K 31 W K 32 W K 33 W K 34 W K 35 W K 36 W K 37 W K 38 W K 39 W K 40 W K 41 W K 42 W K 43 W K 44 W K 45 W K 46 W K 47 W K 48 W K 49 W K 50 W K 51 W K 52 WM WEEK POSBASEINDEX Profile CA-40MID-N SOUTH NORTH PAC Wal-Mart Allergy Regional Inventory Flow • Utilized store level data to develop 5 regional profiles based on average 5 year POS – Worked with Walmart to develop Store and DC Build and Exit Strategies Based on Profiles – Implemented Throughout Entire Allergy Category at Walmart
  • 43.
  • 44.
    Trend #2: TheAutonomous Supply Chain
  • 45.
    Data Needs toMove Securely Through Value Networks In… Clouds Streams Pools
  • 46.
    Need for NewForms of Analytics
  • 47.
    Autonomous Supply Chain Cognitive Computing MachineLearning Text Mining and Pattern Recognition Predictive and Prescriptive Analytics Building the Autonomous Supply Chain
  • 48.
  • 49.
    SILO VISIBILITY LEADSTO INEFFICIENT AND UNPRODUCTIVE WORKFORCE 49 More than 80% of network activity resides outside the four walls of an organization
  • 50.
    JABIL’S INTELLIGENT DIGITALSUPPLY CHAIN SOLUTIONS 50 Advanced Analytics, Visibility, and Orchestration tool set
  • 51.
    JABIL’S APPROACH TODIGITAL SUPPLY CHAIN CONTROL TOWER CENTERS. WHERE CUSTOMERS SEE VALUE™ VISIBILITY CLOUD AND MOBILITY CROSS-FUNCTIONAL INTELLIGENCE EMBRACING COMPLEXITY Because it continues to be the foundational supply chain challenge Because supply chains are evolving into complex ecosystems Because supply chains operate in silos Because supply chains are dynamic
  • 52.
  • 53.
  • 54.
    1.5M sku locations ~95% slow or intermittent Seasonal demand (at the item level) is identified down to a specific location. Simplified for clarity In reality, looks more like this •365 days •150+ local climates •Avg 3,000 items / location (165M) •15 year lifecycle changing amplitude Lennox International
  • 55.
    •Replace •Compressor •Engines • Dealer getsservice event • We get parts sales • Customer has non-event • Customer - Dealer & Brand loyalty Your compressor shows that it will fail within the next 30 days. What day would be good for us to come replace it? Redefining Service
  • 56.
  • 58.
    Rich user interfacein full HD Evocative sound track with burring grinder and tinkling of spoons Memorable flavours and fragrances Cutting edge reliable / ultra efficient computer processing hardware Stunning curved design by Italian automotive designers Irresistible aromas of Costa’s coffee shops Innovative coffee-making system providers Redefining Replenishment
  • 59.
    Transforming Inbound Logistics MobileDevice Apps AIS Vessel Location Sensors
  • 60.
  • 61.
    Trend #4. DigitalManufacturing
  • 62.
    What Is DigitalManufacturing? Additive Manufacturing Paperless Processes Robotics
  • 63.
    Evolution of 3-DPrinting Organs
  • 64.
  • 66.
    Material Andon Material Kitting/Picking Applewatch was the perfect “off the shelf” solution for connecting the tugger driver with the indexing of the line.
  • 67.
    The AH-HA moment…AGCOJackson Strategic Internet of Things (IoT)
  • 68.
    Trend #5: Networkof Networks
  • 69.
    The adoption ofdistributed and open technology by the ecosystem of technology providers and business users to drive inter-operability in value networks to improve business outcomes. What Is the Network of Networks?
  • 70.
  • 71.
  • 72.
    Network and CompanyNodes Community Directory of Supplier Data Blockchain Blockchain Blockchain
  • 73.
    Write once anduse company and contact information many times.Community Directory • Reduce onboarding through once source of data. Blockchain redefines visibility and track and trace.Traceability • Confluence of Blockchain and Spark/Internet of Things Redefine Lineage. Bitcoin and Blockchain disintermediate traditional banking.Supply Chain Finance • Emergence of the supply chain digital wallet • An alternative to EDI Cognitive computing eliminates the need for master data management and standards.Interoperability • Data is mined through patterns and translated for context through cognitive computing. Shift from standards to process canonicals. What Could Change?
  • 74.
  • 76.
    • Remove thehandcuffs. Eliminate the expectation of well- defined ROIs. • Develop a stage-gate process for process innovation. • Embrace small scrappy teams. • Partner with technology innovators. • Manage the hype cycles. Have the Talk with Your CFO
  • 77.
    Wrap-up • Adopt newtechnologies and challenge current thinking. • Manage the supply chain as a complex system. • Build with the goal in mind outside-in.
  • 78.
    Time to Takea Different Path?
  • 80.
    Visit Us Online www.supplychaininsights.com www.supplychainshaman.com www.beetfusion.com www.linkedin.com/company/supply-chain-insights www.slideshare.com/loracecere FollowUs on Twitter @scinsightsllc @lcecere Attend a Live Event www.supplychaininsightsglobalsummit.com www.supplychaininsights.com/the-shamans-circle
  • 81.
    About Lora Cecere •Founder of Supply Chain Insights • “LinkedIn Influencer” • Guest blog for Forbes • Author of 5 books: Bricks Matter (2012), Shaman’s Journal (2014), Supply Chain Metrics That Matter (2014), Shaman’s Journal (2015), Shaman’s Journal (2016), Shaman’s Journal (2017) • Partner at Altimeter Group (leader in open research) • 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research • 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA) • 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble. Contact Information: • Email: [email protected] • Blog: www.supplychainshaman.com (15,000 pageviews/month) • Forbes: www.forbes.com/sites/loracecere • Twitter: twitter.com/lcecere (8,200 followers) • LinkedIn: www.linkedin.com/in/loracecere (215,000 followers) • LinkedIn Influencer: www.linkedin.com/today/author/446631
  • 83.