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What is IBM’s Strategic Goal(s)?
                                                 To grow revenues at least 5% each
     Formulating Business                        year
                                                 To increase earning per share at
        Strategy Using                           least 10%
       SWOT Analysis
               IBM Case
              (Solutions)


                                                                IST 301/ A. Konak    2




What is IBM’s Strategic Plan(s)?                 SWOT Internal Analysis-Strengths
 “Openness”-
  Openness”                                      Valuable intellectual property,
 – sharing IBM innovations                       software, patents, ideas...
 – collaborating with customers and rivals       Talented work force
 Reduce the cost of providing services           Research & development ($5.7
                                                 billion)
                                                 A multi-national organization
                                                    multi-


                 IST 301/ A. Konak           3                  IST 301/ A. Konak    4




                                                                                         1
SWOT Internal Analysis-
       Weaknesses                         SWOT External Analysis-Threats
260,000 expensive employees               Low-cost generic competition
                                          Low-
High operating costs                      (commoditization)
                                          Outsourcing
                                          New competitors in services market
                                          (e.g., Dell, Accenture)




              IST 301/ A. Konak       5                             IST 301/ A. Konak                          6




   SWOT External Analysis-                         SWOT Analysis
      Opportunities                       match strengths with opportunities
Collaborative innovation                  Strengths                                            Opportunities


Open-source
Open-                                                                                   • Open-source
                                          •Valuable intellectual property                 Open-
Expensive products of competitors         •Talented work force
                                          •Research & development
                                                                                        • Standards→economic
                                                                                          Standards→
                                                                                          expansion
Accepting standards brings economic
expansion




              IST 301/ A. Konak       7                             IST 301/ A. Konak                          8




                                                                                                                   2
SWOT Analysis
   match weaknesses with threats                                                           Develop Strategies
 Weaknesses                                                  Threats            to exploit opportunities in areas
                                                                                where the organization has strengths
  •Expensive workforce                          • Low-cost competition
                                                  Low-
  •High operating costs                         • Outsourcing                   to defend against threats in areas
                                                • Bigger competitors
                                                                                where organization has weakness




                            IST 301/ A. Konak                            9                               IST 301/ A. Konak                            10




                          Example                                                                       Example
  Strengths                                             Opportunities            Weaknesses                                          Threats



  •Valuable intellectual property               • Open-source
                                                  Open-                         •Expensive workforce                         • Low-cost competition
                                                                                                                               Low-
  •Talented work force                          • Standards→economic
                                                  Standards→                    •High operating costs                        • Out sourcing
  •Research & development                         expansion                                                                  • Bigger competitors



                             Strategy
Tactics                                                  Expectations         Tactics                     Strategy

• Support open-
                                                                              • Utilize workforce
  source                                              Making pie bigger
                            Openness                                            more efficient
  development                                         IBM can sell services                                 Reduce
                                                                              • Shutdown
• University                                                                                            Cost of Services
                                                                                operations in EU
  Programs
                                                                              • Move to low cost
• Give precious             IST 301/ A. Konak                            11
                                                                                places                   IST 301/ A. Konak                            12
  technology away




                                                                                                                                                           3

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Swot analysis ibm

  • 1. What is IBM’s Strategic Goal(s)? To grow revenues at least 5% each Formulating Business year To increase earning per share at Strategy Using least 10% SWOT Analysis IBM Case (Solutions) IST 301/ A. Konak 2 What is IBM’s Strategic Plan(s)? SWOT Internal Analysis-Strengths “Openness”- Openness” Valuable intellectual property, – sharing IBM innovations software, patents, ideas... – collaborating with customers and rivals Talented work force Reduce the cost of providing services Research & development ($5.7 billion) A multi-national organization multi- IST 301/ A. Konak 3 IST 301/ A. Konak 4 1
  • 2. SWOT Internal Analysis- Weaknesses SWOT External Analysis-Threats 260,000 expensive employees Low-cost generic competition Low- High operating costs (commoditization) Outsourcing New competitors in services market (e.g., Dell, Accenture) IST 301/ A. Konak 5 IST 301/ A. Konak 6 SWOT External Analysis- SWOT Analysis Opportunities match strengths with opportunities Collaborative innovation Strengths Opportunities Open-source Open- • Open-source •Valuable intellectual property Open- Expensive products of competitors •Talented work force •Research & development • Standards→economic Standards→ expansion Accepting standards brings economic expansion IST 301/ A. Konak 7 IST 301/ A. Konak 8 2
  • 3. SWOT Analysis match weaknesses with threats Develop Strategies Weaknesses Threats to exploit opportunities in areas where the organization has strengths •Expensive workforce • Low-cost competition Low- •High operating costs • Outsourcing to defend against threats in areas • Bigger competitors where organization has weakness IST 301/ A. Konak 9 IST 301/ A. Konak 10 Example Example Strengths Opportunities Weaknesses Threats •Valuable intellectual property • Open-source Open- •Expensive workforce • Low-cost competition Low- •Talented work force • Standards→economic Standards→ •High operating costs • Out sourcing •Research & development expansion • Bigger competitors Strategy Tactics Expectations Tactics Strategy • Support open- • Utilize workforce source Making pie bigger Openness more efficient development IBM can sell services Reduce • Shutdown • University Cost of Services operations in EU Programs • Move to low cost • Give precious IST 301/ A. Konak 11 places IST 301/ A. Konak 12 technology away 3