Intercultural Collaboration as 
a Multi‐Agent System
Toru Ishida
Department of Social Informatics
Kyoto University
Part 1: Multi‐Agent Systems: Real‐World Applications
Part 2: Intercultural Collaboration: A New  Research Field
Part 3: Multi‐Agent System Problems in Intercultural Collaboration
Part 1
Multiagent Systems: Real‐World Applications
Multi‐Agent Systems
• The research area is often called Autonomous Agent and Multi‐
Agent System.
• It models a human society as a collection of independent 
decision making agents.
• It analyzes and visualizes behaviors of agents via Multi‐Agent 
Based Simulation.
Multiagent System: A Major Research Area of AI
• IJCAI 2016 ( Int. Joint Conf. on Artificial Intelligence)
• Machine Learning: 22 sessions
• Agent‐based and Multi‐agent Systems: 12
• Knowledge Representation, Reasoning, and Logic: 10 
• Planning and Scheduling: 10 
• Textbook of Artificial Intelligence 
Overview of the book
The main unifying theme is the idea of an intelligent 
agent. We define AI as the study of agents that receive 
percepts from the environment and perform actions……
DAIWS 1980 Launched by Researchers in the United States
ICMAS 1995 International Conference integrating workshops
in the United States, Europe, and Japan
PRIMA 1998 Asia Pacific International Conference
AAMAS 2002 A+ Ranked International Conference
MACC(JP) MAAMAW(EU)
DAIWS(US)
ICMASPRIMA
(Workshop)
AAMAS
AA(US)
ATAL(EU)
PRIMA
(Conference)
Asia International
1980
2000
1990
2010
How We Developed Our Research Community
Multi‐Agent Systems are Getting Real
Theory(Research for Computational Models of Human Society )
PRACTICE(Solving Problems for Society)
1980 1990 2000 2010 2020
Multi‐Agent Based Simulation (Economy, Disaster Management)
Matching Algorithm (Medical Care)
Collaboration Distributed Search  Self‐Organization       Multi‐Agent Based Simulation
High Speed Computing
Big Data
Negotiation  Market Auction      Game Theory  Matching Algorithm
Game Theory (Security)
Target #1 Target #2
Target #1 4, ‐3 ‐1,  1
Target #2 ‐5,  5 2, ‐1
Example1: Security Game
Milind Tambe
University of Southern California How to allocate limited security resources
• Defenders commit first, and then Attackers 
observe defenders’ behavior and make decisions.
• Optimal allocation: Weighted random
Stackelberg Equilibrium
Contribution to Security
29/52
23/52
22/52 30/52
Utility=0.433
Utility=0.294
Deployed at Los Angeles International Airport
Attacker
Defender 1000 Flights, 20 air marshals          10
41
combinations
Example2: Kidney Exchange
• First Idea 1986 [Rapaport] 
• Exchange Started in 2003 [Roth, Sönmez, Ünver, …]
• United Network for Organ Sharing (UNOS) adopted 
Sandholm’s algorithm in 2008 and executes it twice a 
week.
Tuomas Sandholm
Carnegie Mellon UniversityIn the US, more than 70,000 patients are waiting 
for kidney transplants, but only 10,000 
transplants are carried out each year. 
30‐chain! [New York Times 2/18/2012]
Wife
Husband Mother
Daughter
Contribution to Medical Care 
Price
Share of 
Tokyo Stock Exchange 
Tick Size 
• If Tick Size (minimum unit of ordering price) is too 
large, stock prices become unstable.
• A newly discovered threshold made stock prices 
stable.
• From July 2014, Tokyo Stock Exchange has changed 
tick sizes of TOPIX100 stocks. This impacted 80% of 
stock exchanges in Japan.
Example 3: Designing Market Systems by Multi‐Agent 
Based Simulations Kiyoshi IZUMI
University of Tokyo
Contribution to Economy 
1000 agents with 
different strategies
Example 4: Decision‐Making for Tsunami Evacuation 
by Multi‐Agent Based Simulations
• Background 
• 5,781 people are living with risk of 
tsunami by earthquake.
• Maintain escape routes to places 
over 2 meters above sea level.
• Result
• Determine bridges for 
reinforcement.
• Determine the priority of streets to 
remove snow.
10
Itsuki Noda 
National Institute of Advanced 
Industrial Science and Technology
Contribution to Disaster Management
①
② ③
④⑤
⑦
⑥
⑧
⑨
⑩
⑪
Select bridges for  
reinforcement from 11 bridges
Condition 1:
Prioritize 11 streets to remove 
snow
→ 211 × 211 = 4,194,304 cases
Condition 2:
Part 2
Intercultural Collaboration: A New Research Field
Intercultural Collaboration
• After 9.11 we created a concept of intercultural collaboration, 
where participants in the same problem field with different 
cultures and languages work together towards the shared goal. 
• Because the research target emphasizes 
collaboration rather than communication, we 
can clearly identify research objectives; goal‐
directed group activities can be evaluated both 
qualitatively and quantitatively. 
2001
To develop open source software by using machine translation.
China Team
Korea Team
ICE2002 Organizers
Translation Checker
Japan Team
Malaysia Team
Intercultural Collaboration Experiment (ICE 2002)
Translation among 
Japanese, Chinese, 
Korean, Malay, and 
English
31,000 messages in 
one year.
Message Input
Translation Button
Translated Massage
Chinese Japanese Korean Malay English
Multi‐Language BBS
2002
Translation Pentagon for ICE2002
Arcnet/sangenjaya
Japanese
English Malay
Chinese Korean
J ‐server
Hard to collect translation 
engines to cover five 
languages.
Hard to understand their 
contracts.
Hard to evaluate their services.
Hard to customize provided 
services.
2002
The Language Grid
Fragmentation and recombination is the key to create customized 
multi‐language environments for various intercultural activities.
more more
Disaster Management Education Medical Care
Sharing Multilingual
Information Universal Playground Multilingual Reception
Language Support for
Multi-language and Multi-cultural Communities
Sharing language resources such as dictionaries and
machine translators around the world
German Research Center
for Artificial Intelligence
Stuttgart University
National Research
Council, Italy
Chinese Academy of
Sciences NTT Research Labs
Asian Disaster Reduction Center
Kookmin University
Princeton University
NECTEC
University of Indonesia
Google. Inc.Kyoto University
NICT
2007
Dictionary (Data)
Parallel Text (Data)
Human Interpreter
Machine Translation
Wrapping
Wrapping
Wrapping
Wrapping
Dictionary
Dictionary Service
Parallel Text
Parallel Text Service
Machine
Translator
Machine Translation
Service
Human
Translator
Human Translation
Service
Accurate
word
translation
Approximate
translation
Low quality
high speed
translation
High quality
low speed
translation
避難場所
disaster shelter
避難場所は、家から近い学校です。
In the case of disaster, people should be
evacuated to a school nearby their house.
避難場所は、家から近い学校です。
Disaster shelter is school close from a house.
避難場所は、家から近い学校です。
Your disaster shelter is the school closest to
your house.
From Language Resources to Language Services
Language Grid Operation Centers
Kyoto Operation Center
(Kyoto Univ.,2007 ‐ )
Jakarta Operation Center
(Univ. of Indonesia, 2012 ‐ )
Xinjiang Operation Center 
(Xinjiang Univ., 2014‐ )
East Asian Languages
South‐East/South Asian Languages
Central Asian Languages
Share 225 language services from 170 groups in 22 countries
Bangkok Operation Center
(NECTEC, 2010 ‐ )
NSF LAAPS Grid Project
LDC
EU Meta Share Project
ELRA/ELDA
Federated Operation of Language Grid Servers 
Education
Agriculture
Knowledge
Parents
Youth
Japanese
Experts
Vietnamese
Farmers
JAVI EN
The goal is to increase rice productivity and to decrease the environmental 
burdens caused by excess use of agrichemicals.
The challenge is to transfer rice harvesting knowledge at realtime
from Japanese experts to Vietnamese farmers in rural areas with low literacy rate.
A youth‐mediated communication (YMC) model was invented.
Children receive IT training, and act as mediators between parents and experts. 
Agricultural Support in Vietnam 2011
Overview of the Project
• Organizations
– Kyoto University: Multilingual Communication
– NPO Pangaea: Education, Activities
– University of Tokyo, Mie University : Agricultural Knowledge
– Vietnam National University:Local Arrangements
– MARD, DARD: Planning and Controlling Experiments
• Schedule
– 2011/02 ~ 2011/03 1st Experiment (Thien My, Vinlong Province)
– 2012/10 ~ 2013/01 2nd Experiment (Thien My, Vinlong Province)
– 2013/09 ~ 2014/01 3rd Experiment (Thien My  and Dong Thanh, Vinlong Province)
– 2014/02 ~ 2011/06 4th Experiment (Dong Thanh, Vinlong Province)
Observation Recording Question/Answer
Example of Experiment Schedule
2012/09 2012/10 2012/11 2012/12 2013/01
Participants: 15 Youth
Sowing
Rice planting
Rice reaping
Rice
Growing
YMC
Exp.
Preparing
Experiment
Workshop
2012/10/29 2012/12/15
2012/12/12012/10/19
Designing Language Communication
Japanese: たんぼの準備として、田起こしや代掻き、あぜぬりをして下さ
い。
Vietnamese: Chuẩn bị đất là kết hợp giữa canh tác đất, cày bừa và đắp bờ.
(English: Land preparation is a combination of tillage of the soil, puddling and
levee painting.)
Example-based Translation
Service
Translation Service with Agricultural
Dictionary
Japanese-
English
Translator
English-
Vietnamese
Translator
Multilingual
Dictionary
for Agriculture
☆
Japanese
Part-of-Speech
Tagger
Vietnamese
Part-of-Speech
Tagger
Multilingual
Parallel Texts
for Agriculture
☆☆
Example-
Based
Machine
Translator
Japanese
Dependency
Parser
Back
Translation
Best
Translation
Selection
Online
Consultation
by Human
Vietnamese
Farmers
Japanese
Experts
☆ Multilingual Dictionary for Agriculture is provided by NPO Pangaea, Japan National Agriculture Research Center, Vietnam MARD. Entry Number: 3,099 (Sep. 2014)
☆☆ Multilingual Parallel Texts for Agriculture is provided by NPO Pangaea, Japan National Agriculture Research Center, Vietnam MARD. Entry Number: 2,485 (Sep. 2014)
Best Translation Selection
Service
Designing Knowledge Communication
EducationYouth
Vietnamese
Farmers
JAEN
Leaf Color Plate Recipe Card
(textbook) 
Measure
Insect Plate
PassportCamera
Parallel Text
(compiled)
Japanese
ExpertsVI
Parents
Agriculture
Knowledge
By NPO Pangaea
Language services are not enough for knowledge communication.
Part 3
Multi‐Agent System Problems in Intercultural Collaboration
 Self‐initiated repair or user adaptation to machine 
translation: 
 Before posting a message, the sender modifies input 
texts to improve translation quality. 
 Other‐initiated repair or collaborative translation: 
 If a translation was imperfect, collaboration is initiated 
by a receiver. 
Topic 1: Collaboration Protocol
Interaction patterns among users in ICE2002.
S. Nomura, T. Ishida, N. Yamashita, M. Yasuoka and K. Funakoshi. Open source software development with your 
mother language: Intercultural Collaboration Experiment 2002. International Conference on Human‐Computer 
Interaction, Vol. 4, pp. 1163‐1167, 2003.
2002
Collaborative Translation Protocol
Machine
Translator
Source 
Language 
Side
Target 
Language 
Side
1. Send the source sentence 2. Evaluate fluency of the 
translation.
3. Send the sentence 
which is modified to 
be fluent.
4. Evaluate adequacy of the 
translation against the 
source sentence. 
Improve adequacy of the translation result Improve fluency of the translation result
D. Morita and T. Ishida. Collaborative translation by monolinguals with machine translators. 
International Conference on Intelligent User Interfaces, pp. 361‐366, 2009.
2009
The Vietnam project aims at increasing the yield of rice. 
One project member, an agricultural expert, recognized the lack of nitrogen in this 
particular rice field, and suggested farmers to use fertilizer a little more. 
The farmers did not follow this advice, since they believe  bugs will gather from 
neighboring fields, if they increase the amount of fertilizer.
Topic 2: Shaping a Problem
2015
Wicked Problem!
Wicked problem is difficult or impossible to 
solve because of incomplete, contradictory, and 
changing requirements that are often difficult to 
recognize.
Because of complex interdependencies, the 
effort to solve one aspect of a wicked problem 
may reveal or create other problems.
Wikipedia
How to shape a problem?
Topic 3: Problem Solving Organization
Japanese
Experts
Vietnamese
Youths
Vietnamese
Farmers
NPO
Pangaea
Univ. of
Tokyo
Kyoto
Univ.
MARD
Mie
Univ.
Knowledge Communication
Organizational Communication
Japanese
Bridger
English
Bridger
Language Communication
JAVI EN
Vietnamese
Bridger
VNU
DARD
Agricultural Data
Agricultural Knowledge
Machine Translation
2015
Multi‐Agent Based Participatory Simulation 
Analysis Design
Field Experiment
or
Multi-Agent Based
Participatory Simulation
Language / Knowledge
Communication
ModelingMachine
Translatio
n
(JA→EN)
Post-
Editing
(EN→EN)
Japanese
Bridger
Vietnamese
Bridger
Vietnamese
Youth
Japanese
Expert
Machine
Translation
(EN→VI)
Parallel Texts
(JA→VI)
Pre-
Editing
(JA→JA
)
English
Bridger
Post-
Editing
(VI→VI)
2015
Test technologies in advance with various stakeholders.
Problem Solving Organization
Project Team for Tien My Commune, Tra On District, Vinh Long Province, Vietnam, Jan 5th, 2013
Problem solving organization guarantees contentious commitment of 
stakeholders to the problem domain.
To be continued….
• Multi‐agent system research now contributes to our human 
society.
• Intercultural collaboration can be seen as multi‐agent system 
research, and will reduce conflicts in the world.
Thank You!
Special Thanks to:
Tuomas Sandholm,Milind Tambe, Bo An, Itsuki Noda, Kiyoshi Izumi, 
Shigeo Matsubara, Yohei Mukakami, Donghui Lin, Yumoko Mori, 
Toshiyuki Takasaki

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