Team building Motivating
& mentoring in CCU
Dr. S. Jasmin Debora,
Professor cum HOD,
Programme coordinator NPCC
Motivation
Process
Workplace Mentoring
• A two-way process in which an experienced professional
(mentor) provides guidance and support to a new entrain
(mentee) who intends to benefit learning and teaching in a
workplace settings It is one of the signature pedagogies
adopted in HCO
Benefits of Workplace Mentoring – Workplace
mentor
• Develop awareness of issues in workplace
• Generate new ideas and perspectives
• Bring satisfaction and stimulation
• Increase recognition and reputation
• Promote good practices
• Enhance one’s own mentoring skills and techniques
Benefits of Workplace Mentoring – Mentee
• Learn and develop in a safe and supportive environment
• Identify one’s learning needs
• Put theory into practice with professional support
• Identify opportunities of job retention and career
advancement
• Enhance one’s professional competence
Benefits of Workplace Mentoring – Organisation
• Build a stronger system in passing on professional knowledge, skills etc.
• Develop professionalism within the training organization
• Promote a culture of learning and sharing of good practices
• Increase in motivation, satisfaction, and staff retention
• Enable continuous improvement in communication, social relations and
collegial culture
Mentoring Process Four Phases
Initiation Phase:
• Establish rapport by exchanging views on
expectations
• Agreeing roles and responsibilities
• Use the “Goal Setting Form” to set their
expectations and review the goals periodically.
Cultivation Phase -Identify any new issues and
ways of doing, recognise achievements, review
goals and relationship
Separation Phase
• Mentee gradually becomes more and more self-
reliant
• Time to revisit the original goals and objectives
and compare with the actual outcomes
• Consolidate learning
• Redefinition phase Mentoring relationship
collegial relationship / social friendship?
• Wind-down approach to end relationship
• A Self-Checklist for the Mentoring Process
could be used periodically by both mentor and
mentee to check whether the mentoring process
is in good order
Roles and Responsibilities of Mentee
• Commits to completing agreed tasks
• Outlines own expectations and identifies own professional development needs
• Actively participates in the rapport building process
• Sets goals and objectives with mentor’s assistance
• Takes responsibility for implementing the action plan agreed with the mentor
• Be open to constructive feedback and suggestions from mentor
• Reflects on personal, professional practices and relationsIdentifies future
personal development needs
• Reflects on mentoring process and its effectiveness
Roles and Responsibilities of Mentor
• Acts as an independent role model
• Provides acceptance, encouragement and moral support
• Provides feedback about observed behaviours and skills
• Provides wisdom, advice, counsel and coaching
• Facilitates professional development
• Challenges and encourages opportunity to facilitate growth
• Provides nourishment, caring and protection
• Integrates professional support with other areas such as faith,
family, and community
• Enjoys the opportunity to pass on their knowledge and
collaboration with less experience ones
• Provides contacts/networks for mentees to follow up
Mentor’s Skills and Experiences
• Understanding others – appreciate the differences and avoid forcing their
personal views
• Self-awareness – understand clearly their own strengths and weaknesses
• Organisational know-how – good knowledge of the organisation, network,
processes of how things work
• Commitment to own learning – enrich their own experience and inspire for
excellence
• Desire to develop others – devote sufficient time to offer support and
guidance
• Relationship management – Key components for building a
good rapport with the mentee
• Trust: keep discussions confidentialFocus: listen actively
without judgement
• Empathy: understand mentee’s points of view
• Congruence: self-disclosure/sharing own experiences
• Empowerment: allow mentee to contribute
• Communication – excellent communication skills
• listen with an open mind, understand ideas and feelings
• ask appropriate questions
• builds on an honest and open, trust and respect dialogue
• Cautious about the use of language
• explain and give constructive feedback
• Do’s Plan ahead with good
preparation Be clear about
roles
Set and measure clear
outcomes
• Focus not only on opportunities
• Keep appropriate records
• Establish and re-establish
rapports
• Willing to make time
• Encourage independence
• Recognise that all good
mentoring relationships come
to an end
• Don’ts Don’t be aggressive
Don’t treat mentees as free
labour
Don’t gossip nor share
confidential information about
mentees
• Don’t micromanage
• Don’t sort out all problems for
mentee
Ending the Mentoring Relationship
• Reasons for ending Objectives are achieved
• The mentee is able to maintain independence
• The mentoring programme comes to a close
• Reflection and review highlight strength and good practices as well
as to identify areas for improvement.
• Mentoring Relationship Review Form”
Conclusion
• Coaching and mentoring are more than just leadership techniques; they’re powerful
tools that help individuals and teams grow.
• effective leadership is not just about personal success but about fostering the
success of others.
• Coaching guides individuals to discover their strengths, while mentoring passes on
wisdom and experiences.
• Together, they shape a leader into someone who not only manages but actively
motivate ,contributes to building strong teams and a culture of continuous learning.
References
• The Center for Health Leadership & Practice (2003). Mentoring Guide – A Guide for
Mentors. Public Health Institute, Oakland.
• (UNESCO) United Nations Educational Scientific and Cultural Organization (2014).
Vocational Pedagogy – What it is, why it matters and how to put into practice.
• Report of the UNESCO-UNEVOC Virtual Conference, MayUniversity of Greenwich
(2013). The Mentor Handbook – A practical guide for VET teacher training.
• University of Wolver Hampton Business School (2009/10). A Managers’ & Mentors
Handbook on Mentoring. Retrieved May 22, 2017, from 10/UWBS/Collab%20Mentoring
%20Handbook.pdf

Team building ,Monitoring & Mentoring process ppt.pptx

  • 1.
    Team building Motivating &mentoring in CCU Dr. S. Jasmin Debora, Professor cum HOD, Programme coordinator NPCC
  • 49.
  • 50.
    Workplace Mentoring • Atwo-way process in which an experienced professional (mentor) provides guidance and support to a new entrain (mentee) who intends to benefit learning and teaching in a workplace settings It is one of the signature pedagogies adopted in HCO
  • 51.
    Benefits of WorkplaceMentoring – Workplace mentor • Develop awareness of issues in workplace • Generate new ideas and perspectives • Bring satisfaction and stimulation • Increase recognition and reputation • Promote good practices • Enhance one’s own mentoring skills and techniques
  • 52.
    Benefits of WorkplaceMentoring – Mentee • Learn and develop in a safe and supportive environment • Identify one’s learning needs • Put theory into practice with professional support • Identify opportunities of job retention and career advancement • Enhance one’s professional competence
  • 53.
    Benefits of WorkplaceMentoring – Organisation • Build a stronger system in passing on professional knowledge, skills etc. • Develop professionalism within the training organization • Promote a culture of learning and sharing of good practices • Increase in motivation, satisfaction, and staff retention • Enable continuous improvement in communication, social relations and collegial culture
  • 54.
    Mentoring Process FourPhases Initiation Phase: • Establish rapport by exchanging views on expectations • Agreeing roles and responsibilities • Use the “Goal Setting Form” to set their expectations and review the goals periodically. Cultivation Phase -Identify any new issues and ways of doing, recognise achievements, review goals and relationship Separation Phase • Mentee gradually becomes more and more self- reliant • Time to revisit the original goals and objectives and compare with the actual outcomes • Consolidate learning • Redefinition phase Mentoring relationship collegial relationship / social friendship? • Wind-down approach to end relationship • A Self-Checklist for the Mentoring Process could be used periodically by both mentor and mentee to check whether the mentoring process is in good order
  • 55.
    Roles and Responsibilitiesof Mentee • Commits to completing agreed tasks • Outlines own expectations and identifies own professional development needs • Actively participates in the rapport building process • Sets goals and objectives with mentor’s assistance • Takes responsibility for implementing the action plan agreed with the mentor • Be open to constructive feedback and suggestions from mentor • Reflects on personal, professional practices and relationsIdentifies future personal development needs • Reflects on mentoring process and its effectiveness
  • 56.
    Roles and Responsibilitiesof Mentor • Acts as an independent role model • Provides acceptance, encouragement and moral support • Provides feedback about observed behaviours and skills • Provides wisdom, advice, counsel and coaching • Facilitates professional development • Challenges and encourages opportunity to facilitate growth • Provides nourishment, caring and protection • Integrates professional support with other areas such as faith, family, and community • Enjoys the opportunity to pass on their knowledge and collaboration with less experience ones • Provides contacts/networks for mentees to follow up
  • 57.
    Mentor’s Skills andExperiences • Understanding others – appreciate the differences and avoid forcing their personal views • Self-awareness – understand clearly their own strengths and weaknesses • Organisational know-how – good knowledge of the organisation, network, processes of how things work • Commitment to own learning – enrich their own experience and inspire for excellence • Desire to develop others – devote sufficient time to offer support and guidance
  • 58.
    • Relationship management– Key components for building a good rapport with the mentee • Trust: keep discussions confidentialFocus: listen actively without judgement • Empathy: understand mentee’s points of view • Congruence: self-disclosure/sharing own experiences • Empowerment: allow mentee to contribute
  • 59.
    • Communication –excellent communication skills • listen with an open mind, understand ideas and feelings • ask appropriate questions • builds on an honest and open, trust and respect dialogue • Cautious about the use of language • explain and give constructive feedback
  • 60.
    • Do’s Planahead with good preparation Be clear about roles Set and measure clear outcomes • Focus not only on opportunities • Keep appropriate records • Establish and re-establish rapports • Willing to make time • Encourage independence • Recognise that all good mentoring relationships come to an end • Don’ts Don’t be aggressive Don’t treat mentees as free labour Don’t gossip nor share confidential information about mentees • Don’t micromanage • Don’t sort out all problems for mentee
  • 61.
    Ending the MentoringRelationship • Reasons for ending Objectives are achieved • The mentee is able to maintain independence • The mentoring programme comes to a close • Reflection and review highlight strength and good practices as well as to identify areas for improvement. • Mentoring Relationship Review Form”
  • 62.
    Conclusion • Coaching andmentoring are more than just leadership techniques; they’re powerful tools that help individuals and teams grow. • effective leadership is not just about personal success but about fostering the success of others. • Coaching guides individuals to discover their strengths, while mentoring passes on wisdom and experiences. • Together, they shape a leader into someone who not only manages but actively motivate ,contributes to building strong teams and a culture of continuous learning.
  • 63.
    References • The Centerfor Health Leadership & Practice (2003). Mentoring Guide – A Guide for Mentors. Public Health Institute, Oakland. • (UNESCO) United Nations Educational Scientific and Cultural Organization (2014). Vocational Pedagogy – What it is, why it matters and how to put into practice. • Report of the UNESCO-UNEVOC Virtual Conference, MayUniversity of Greenwich (2013). The Mentor Handbook – A practical guide for VET teacher training. • University of Wolver Hampton Business School (2009/10). A Managers’ & Mentors Handbook on Mentoring. Retrieved May 22, 2017, from 10/UWBS/Collab%20Mentoring %20Handbook.pdf