Of a Highly
Effective
Team
3Simple Habits
Many Studies and Research offer
too many broad recommendations
Let’s be real and specific
Let’s focus on Three Critical
Behaviors
You just need to remember this word
But not this kind…
It’s a kind that make
your team fly high
in auto pilot mode
OT
rogress
“We are making progress”
You heard this so many times
But, do really we know exactly
what progress we made and
how and when was achieved?
Human Brains
frequent, small
exciting activities,
accomplishments
Let’s make them active
and happy
Hmm…,
It seems
miles and miles
away
Milestone
3 months?
6 months?
9 months?
When was the last time
you predict milestone date
correctly?
And in the mean time,
the world, technology are changing
1 week
That’s your
milestone
That’s short and frequent enough
to remember team’s accomplishments
..and long enough to get a meaningful
task completed
This Week Not This Week
Work Items
..each belongs to one of these buckets
For a large work item, cut it into pieces
It has no more than a week worth work
Simplify. Don’t prioritize
Just focus on these two buckets
Prioritization
Problem:
Low priority items
never get done
30 minutes
a day
That’s all the team needs …
to review new, existing work items, to bucketize
and to celebrate accomplishments
Keep Focus on the destination, make sure
you don’t go the wrong way
It’s much better
to score many small wins
frequently than
one big one
only once
The Biggest Factor Affecting Progress Is
Still,
Human
Factor
Progress Expectancy for
Each Individual
Culture-Fit . Talent . Drive
Yet another topic for future discussion
Let’s repeat
1 week
microstone
30 minutes
daily meeting
2 buckets
for work-items
P for
PROGRESS
P T
wnership
Having a Sense of Belonging is a Crucial
Factor in Team Morale
Individual Contribution To The Team
plays important role in
shaping
up sense of belonging
Problems are everywhere…
inspire your team the culture of…
veni,
vidi,
vici
Let’s translates it into a contemporary
interpretation…
I see
I own
I solve
the problem
the problem
the problem
How?
Follow these 4 simple steps
When you see a problem…
Write the problem
On a..
hallway whiteboard,
Or shared database
Or shared medium
1
Step
Discuss the problem
in team’s
30 min
daily meeting
2
Step
Every work item has one and only one
owner
1Owner
assign
3
Step
And don’t forget
to put work item
in the right bucket
which implicitly
implies when the
resolution is
expected
Owner is now
responsible for
finding solutions
within the expected
timeframe
*Owner can work with others 4
Step
Tell the team
about accomplishments
and celebrate
a little victory
Don’t fall into this trap
Debating countless hours to make
decisions
Many decisions are reversible and
have little impact on the final results
Writing a book/heavy spec
to impress your team
Things are moving so fast, it will
be obsolete by the time you finish
<10 slides are sufficient for explaining
problems, proposing customer experien
and describing solutions
Team relies on you as owner to deliver
results on time. If you can’t deliver, pass the
baton as early as possible
Hang on to your ego?
Let’s
summarize
O for
Ownership
3vs(vini,vedi,vici)
4 steps
write, discuss, assign, solve
1 owner
for a given work item
Culture
solving problems
PO
ransparency
Transparency
a foreign concept
in workplace
Concerns over information leak,
spreading bad news and chaos
Online Users Are
Used To Transparencies for Years
Self-Expression
Social-Circles
Your Story
Sharing Pictures
Broadcast Yourself
Present Yourself
Sharing Content
The results are undeniable
Knowledge Sharing
Quick Answers
Breaking News
Always Connected
Immediate Feedback
Help Others
Low cost distribution
Instant Notifications
Mobility
Self-Reporting
Engaging
What’s wrong with this picture…
Low value information consumed
by many with great interest
John just copied and shared
a document to a server
No one notice until
they visit the server
Yet, high value information is
hard to find in the work place
However, constant stream of updates,
like facebook, may not work in
business settings well
Why?
Online user can browse, dismiss
low value updates in
social networking settings
Heavy streams
of data hardly
matter
In workplace, high value updates require
attention and possibly actions
Predictable, low volume of updates are preferable
Grouping is the natural way for a team
to partition and collaborate
Transparency within a group is not only desirable, but
it also reduces amount of information to process
Sales Engineer
Management
Manufacture
This is another good reason you should
break organization into a smaller group
12
..don’t get larger than
Activities to Capture
What on your mind updates
People joining group
Uploading new documents
Updating data
Creating Data
New Work Items
Completing Work
Comments
…for all group members to see or be notified
Get Everybody To Engage in Activities
Edit
Comments
Vote
Publish
Let’s
summarize
Grouping
Capturing Activities
T for
Transparency
Increase Participation
design for small size
We’re all
well-connected,
well-informed,
driven toward
one goal
Get Things Done!
Now
POT
So, remember this word
Ownership

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