Download to read offline
Uploaded byLisa D'Adamo-Weinstein
Technology and learning centers: Best and innovative practices
This document provides an overview of a webinar presented by Dr. Lisa D'Adamo-Weinstein and Dr. Tacy Holliday on best practices for using technology in learning centers. The webinar covered key trends in technology use among college students, examples of technologies that can be used in learning centers for staff training and student support, and tips for developing a technology plan for a learning center. Attendees were provided with resources and opportunities to continue the discussion after the webinar.
More Related Content
Similar to Technology and learning centers: Best and innovative practices
More from Lisa D'Adamo-Weinstein
Technology and learning centers: Best and innovative practices
- 1. NCLCA WOW: Technology and LearningCenters Best and Innovative Practices October 9th & 11th 2013 Presented by: Dr. Lisa D’Adamo-Weinstein Director of Academic Support SUNY Empire State College, Northeast Center Lisa.D’[email protected] Dr. Tacy Holliday, Learning Center Leadership Level 4 Montgomery College [email protected]
- 2. Welcome & “Housekeeping” Overviewof System Webinar Next Steps Questions
- 3. Click to show/hideControl Panel. (a) Click to maximize/minimize the GoToTraining Viewer. (b) Click to use drawing tools. (c) Click to raise/lower hand. (d) Click to mute/unmute your line. (e) Attendee List. (f) Audio: Choose how you want to join the audio portion of the training. (g) Materials: Documents and links in this section are provided by the organizer.(h) Chat: Where you can post questions or comments.(i)
- 4. About me: A 40-somethingmember of "Generation X", a soccer mom, and a digital immigrant who is totally addicted to my iPod Touch., DroidX & iPad2. Director of Academic Support at Empire State College's, Northeast Center, delivering face-to- face, online, and blended academic support services and resources. Ph.D in Language Education (2001) from Indiana University, focusing on the narratives of first- generation female college students and their identity and college success. Member of NCLCA and CRLA. Past-President of NCLCA. A coffee and chocolate-aholic. Need to get in touch with me? Click above for e-mail or follow me on: Twitter - @LisaDAW http://twitter.com/LisaDAW SlideShare - http://www.slideshare.net/LisaDWEmpire Wordpress - http://techeducator.wordpress.com/ Facebook - http://on.fb.me/digitalagecourse or http://www.facebook.com/learningcentertech LisaD’Adamo-Weinstein
- 5. TacyHolliday About me: Memberof the mellennial generation. "Grew up" in a college learning center. Governance Coordinator (currently) and Director of the Science Learning Center at Montgomery College (formerly). Ph.D in IO Psychology, (Leadership and Management Studies) from Walden University. Member of NCLCA and Learning Center Leadership Certification Committee. Certified at Level 4. Twitter @DrTacy Learning Center Wiki www.sciencelearningcenter.pbworks.com
- 6. Technology is changingthe way the students learn. Students use smartphones, tablets, video chat, texting, tweeting and Facebook to engage with the world. This webinar will guide participants in understanding these changes and help them develop a plan to leverage emerging technologies for student success, staff development, and program management. www.nclca.org
- 7. All of theresources from this presentation & the opportunity to continue the conversation are available online via links sent out at the end of the webinar. Via DROPBOX You’ll have access to a repository of materials and recording Via LINKEDIN You’ll have access to professional network and discussion forum
- 8. Photo source: http://www.hackeducation.com/ •Introduction • The Data • Guide • Tech Resources and Examples • Technology & Innovation • Developing a Tech/Innovation Plan
- 9. How “techie” RU? - LOL • Who owns 2 phones… one for talking and one for texting? • Who has more than 1 computer at home? • Who surfs the net from nervous tension when their e-mail is down? • Who is on the web right now? • How many of you paid full price for the iPhone when it 1st came out? • Since we started this presentation, who has thought about checking their email?
- 10. Who are ourstudents today? Source: A Vision of Students Today http://www.youtube.com/watch?v=dGCJ46vyR9o A short video summarizing some of the most important characteristics of students today - how they learn, what they need to learn, their goals, hopes, dreams, what their lives will be like, and what kinds of changes they will experience in their lifetime. Created by Michael Wesch in collaboration with 200 students at Kansas State University. There is a community college student video in response to this one at http://www.youtube.com/watch?v=hN8GDHZPOvE
- 11. Technology in its myriad formsis pervasive in our daily lives...
- 12. …From e-mail to e-commerce …Fromthe Internet to instant messaging …From Youtube videos to video conferencing …From social networking to Skyping …From texting to online textbooks
- 13. Compared to justten years ago, we have much more ease in accessing information, resources, and multimedia.
- 14. But, keeping upwith emerging technologies can be complex and overwhelming.
- 15. Knowing what technologies your students haveand how they can be leveraged to increase students' success in college can be intimidating.
- 16. Emerging technologies suchas social networking, multi-media sharing, collaborative workspaces, and mobile technologies are significantly changing the nature of learning and learner expectations for interaction, access, & engagement.
- 17. Learning center professionals needto leverage emerging technologies in ways that can enhance how we… market ourselves, manage/train staff, & evaluate our centers. …deliver services, create resources
- 18. • A planfor how to choose the technology tools that will help you meet you goals in your learning center. This Webinar will provide you with: • A practical guide for how to best understand and evaluate the usefulness of emerging technologies; • An introduction to free technology resources that can help you maximize resources & outreach to students; • An overview of best practices in implementing technology innovations in learning centers;
- 19.
- 20.
- 21.
- 22. What Gadgets DoAdults Use? • Cell phones – 85% of all adults own cell phones – 90% of all adults, including 62% of those age 75+, live in a household with at least one working cell phone. • Desktop computers are most popular with adults ages 35-65, • Laptop computer or netbook - Millennials are the only generation that is more likely to own these rather than a than a desktop: 70% own a laptop, compared with 57% who own a desktop. • iPod or other mp3 player - almost 50% of all adults own one – 74% of adults ages 18-34 own an mp3 player, compared with only 56% of the next oldest generation, Gen X (ages 35-46). • Game consoles are uniformly popular with all adults ages 18-46, 63% of whom own these devices. • Overall, 5% of adults own an e-book reader, and 4% own an iPad or other tablet computer. About one in 11 (9%) adults do not own any of the devices, including 43% of adults age 75 and older. Source: Pew Internet & American Life Project, Generations & Their Gadgets, February 3, 2011 http://pewinternet.org/Reports/2011/Generations-and-gadgets/Overview.aspx
- 23.
- 26.
- 27. Key Trends Critical Challenges Technologiesto Watch Current 2011 Report - http://net.educause.edu/ir/library/pdf/HR2011.pdf Get Previous Reports - http://www.educause.edu/Resources/Browse/Horizon%20Report/33560
- 28. KEY TRENDS Almost limitless accessto resources & relationships We are challenged to revisit our roles as educators & to think open content, electronic texts, access to info outside of formal campus resources. We can work, learn, & study whenever & wherever we want Access, mobile technologies & “connected expectations” World of work - collaboration on the rise We need to rethink the way we structure student projects – workplace is problem based, not tied to locations or time zones – virtual collaborations needed Technologies are becoming more and more CLOUD-based Mobile tech for immediate access – challenges privacy concepts but networked information is the trend
- 29. CRITICAL CHALLENGES Digital media literacyis rising as a key skill in all professions/disciplines BUT – digital media literacy is not well-defined nor universally taught AND – digital tech morphs and changes faster than curriculum can be developed Appropriate metrics of evaluation lag behind emerging forms of scholarly research, authorship, and publication Traditional metric don’t account for networked presentations, e-books, blogs, multimedia… Experimentation with new technologies is difficult to justify with old standards of eval Economic pressures and new models of education provide unprecedented completion to traditional university models Challenge is the tension between high quality service and keeping costs low Hard to keep up with the explosion of info, software, devices for teachers & students Not just software and hardware tools are hard to keep up with, but also user-generated content, is overwhelming NEED – effective tools and filters for finding, interpreting, organizing, and retriving important and relevant information/data/etc.
- 30. Time to adoption:1 Year or Less Electronic Books Cloud Computing Mobiles Collaborative Environments Time to adoption: 2 to 3 Years Augmented Reality Open Content Game-based Learning Visual Data Analysis Time to adoption: 4 to 5 Years Gesture-based Computing Brain Computer Interfaces Learning Analytics Semantic Web In 2011: 6 Technologies to Watch http://www.nmc.org/pdf/2011-Horizon-Short-List.pdf - Go straight to the “Short List” & resources
- 31. In 2013: Technologiesto Watch http://www.nmc.org/publications/2013-horizon-report-higher-ed
- 32.
- 35. “The successful implementationof new technologies is intricately connected to failing with technology first & learning how to adapt and problem solve.” - LDW “If you're not failing every now and again, it's a sign you're not doing anything very innovative.” Woody Allen (American Actor, Author, Screenwriter and Film Director, b.1935)
- 37. ACTIVITY #1 –TechGoal For Technology & Learning Assistance on Your Campus Consider what we’ve talked about so far and the following questions: • What kinds of technology are you currently using? • What kinds of technology are your students using? • What do you have to support tech at your institution? • What goals do you have for enhancing student learning? What is the ONE GREAT PROJECT/IDEA/AREA that is TECHNOLOGY RELATED you want to work on when you get back to your campus? Do you have many different tech related ideas? If you have more than one, focus on the one that seems the most doable in the next six months.
- 38. Photo source: http://www.hackeducation.com/ AGuide to Evaluating & Understanding Technology
- 39. Before You Getto the Tech, You Need to Determine Your Students’ Needs and Your Mission/Goals…
- 40. Keep in MindWhat Lucy McDonald Says… www.lucyonline.com
- 41. Technology Should EnhanceLearning What you should consider for academic support and learning assistance… – BENEFITS to LEARNERS – BENEFITS to COLLEGE OVERALL & ACADEMIC SUPPORT/STUDENT SERVICES – BENEFITS to ACADEMIC SUPPORT/STUDENT SERVICES STAFF Learning is flexible, accessible, and tailored to a variety of learning preferences. Students can explore, have choice, & engage/create using different modalities where and when they choose to access… Beneficial in both face-2-face and technology enhanced mediums. One does not necessarily have to replace the other – center and college missions as well as learner needs drive the blended use of these learning engagements. Maximize resources (human and time), training options open up, F2F interactions can take on depth when students come into a learning center or seek out student services having gone over the “basics” online – deeper conversations faster – high touch and high quality at the same time
- 42. Engage learners – notisolate - Allow for self-discovery & self-pacing Invite all learning styles
- 43. Photo source: http://www.hackeducation.com/ FREETech Resources Where to learn about them Best Practices & Examples FREE resources (& some paid ones) in action
- 44. The EDUCAUSE LearningInitiative's (ELI's) 7 Things You Should Know About... series provides concise information on emerging learning technologies and related practices. Each brief focuses on a single technology or practice and describes: • What it is • How it works • Where it is going • Why it matters to teaching and learning http://www.educause.edu/ELI7Things http://www.educause.edu/eli http://www.merlot.org MERLOT is a free and open online community of resources designed primarily for faculty, staff and students of higher education from around the world to share their learning materials and pedagogy. MERLOT is a leading edge, user-centered, collection of peer reviewed higher education, online learning materials, catalogued by registered members and a set of faculty development support services. MERLOT's strategic goal is to improve the effectiveness of teaching and learning by increasing the quantity and quality of peer reviewed online learning materials that can be easily incorporated into faculty designed courses.
- 46.
- 48. At the 2008National College Learning Center Association conference, Lisa D’Adamo-Weinstein, Tacy Holliday, and Craig Lamb got to talking about how students today are wired, wireless, online and on Facebook. We believe that learning centers need to meet students in both real and virtual spaces. After further discussion, we decided that our interests in technology and learning assistance were complementary, and we were interested in starting a dialogue and opening a forum for sharing and learning with others in the larger profession of academic support and learning assistance. Things mushroomed from there and the wiki site, Learning Center Tech, is the product we created. We gathered resources, ideas and information in the wiki to help learning center professionals leverage the best practices in using technology in teaching, training, managing staff, creating resources, delivering services and evaluating programs. We do not see the wiki as a finished product. Rather, we see it as a means of continuing the conversation and drawing others into the conversation to share their thoughts, ideas, and experiences. Specifically, we have several main topic areas on the site: • Wikis • Podcasting • Social Networking • Web Videos • Blogging • Digital Presentations • IM and Text Chat • Project Sharing • Cutting Edge Technologies • Other Resources Each topic area is broken down to include the same four subcategories: • What is X and how can I make one? • How can X be used for staff and tutor development, training, and/or center management? • How can X be used in a learning center? • It’s Your Turn - Share Your Thoughts So, we invite you to visit the Learning Center Tech wiki, use the resources, and be part of the wiki and help it grow.
- 50. • University atAlbany (NY) just instituted a text messaging emergency system, and was criticized by the students and some administrators that it took so long. – Response to Virginia Tech (Facebook) • Purdue and their Boilercast system - audio from class is recorded and atomically downloaded to students’ computers. • Students at dozens of colleges, such as Syracuse, American University and Marist College, can check online whether a vacant washing machine is waiting downstairs and how much time remains on each machine's cycle. (Forbes online, 1/2006) • University of Maryland's Smith Business School is handing a free BlackBerry to each student — practice makes perfect. • Students learn to manage the 24/7 access to data and people they'll be expected to deal with as executives. (Forbes online, 1/2006) • Ohio University, MIT and others go to 2nd Life. • League of Innovation/Educause/Next Generation Learning Challenges: Breakthrough Models Academy
- 51.
- 52. Breakthrough Models Academy Throughoutthe week, participants wrestled with one of the most pressing and complex tasks facing institutions of higher education: how to better engage and more effectively educate a wider spectrum of 21st-century learners at a reduced cost. –Coach Shelli Fowler
- 53.
- 54. • Innovation • Cross-cuttingcompetencies • Blended liberal arts and applied • Assessment • E-portfolios • Partnerships
- 55.
- 56.
- 57. Alexander and Serafass’(1999) planning model for educational institutions. Alexander, W.F., Serfass, R.W. (1999). Futuring Tools for Strategic Quality Planning in Education. Quality Press; Milwaukee.
- 58. ACTIVITY #2 –TechPlan For Technology & Learning Assistance on Your Campus What is the ONE GREAT PROJECT/IDEA/AREA that is TECHNOLOGY RELATED you want to work on when you get back to your campus? Directions: What is your number one interest/priority?-- You can determine this based on your center/college’s constraints, $$$, time (workload, seasonal demands, etc.), staff desires/access, student needs, access to technology, etc. Defining your top priority… Major idea/goal/priority - Narrowing it down… List at least 3 components related to this idea/goal/priority – 1. 2. 3. What research/people/resources/etc. do you need to connect with to get a start on making your idea/goal/priority a reality? Outline some of the first steps you need to take.
- 59. Photo source: http://www.hackeducation.com/ AskQuestions Continue the Conversation…