1	
  
MaKenzie	
  Wangsness*	
  
Digital	
  Marke.ng	
  Expert	
  
makenzie@bluewaterbrand.com	
  
	
  
	
  
The Digital Marketing
Cookbook:
5 Ingredients Top Franchises Use
2	
  
82%	
  	
  
of	
  US	
  Smartphone	
  Users	
  	
  
u.lize	
  their	
  phones	
  for	
  web	
  
browsing	
  (Nielsen)	
  
	
  
#DMCookBook	
  
3	
  
INGREDIENT	
  #1:	
  
Mobile	
  OpEmizaEon	
  
	
  •  Make	
  it	
  Quick	
  and	
  Easy	
  	
  
to	
  navigate	
  your	
  website	
  via	
  mobile	
  
•  Keep	
  it	
  Local	
  
Localized	
  microsites	
  are	
  a	
  great	
  way	
  to	
  go	
  mobile!	
  
•  Get	
  Everyone	
  Involved	
  with	
  Mobile	
  
Corporate	
  should	
  share	
  their	
  plan	
  for	
  mobile	
  web	
  
op.miza.on	
  with	
  franchisees.	
  
#DMCookBook	
  
4	
  
Franchise	
  Iron	
  Chef:	
  	
  
MOBILE OPTIMIZATION	
  
#DMCookBook	
  
5	
  
#DMCookBook	
  
6	
  
INGREDIENT	
  #2:	
  
Customer	
  Data	
  
	
  
	
  
•  Email	
  Lists	
  
•  Social	
  Media	
  
•  Landing	
  Pages	
  
•  POS	
  Integra.on	
  
#DMCookBook	
  
7	
  
Franchise	
  Iron	
  Chef:	
  	
  
CUSTOMER DATA	
  
#DMCookBook	
  
8	
  
#DMCookBook	
  
9	
  
INGREDIENT	
  #3:	
  
Brand	
  Advocacy	
  
	
  
	
  
•  Easy	
  to	
  Take	
  Surveys	
  
•  Customer	
  Loyalty	
  Programs	
  
•  Social	
  Reviews	
  
o  Yelp	
  
o  Google	
  Places	
  
o  FourSquare	
  
o  Facebook	
  
	
  
.	
  
#DMCookBook	
  
10	
  
Franchise	
  Iron	
  Chef:	
  	
  
BRAND ADVOCACY	
  
#DMCookBook	
  
11	
  
#DMCookBook	
  
12	
  
INGREDIENT	
  #4:	
  
Consistent	
  Social	
  Media	
  
	
  
	
  
•  Contribute	
  Content	
  	
  
to	
  Brand	
  Social	
  Channels	
  
•  Work	
  Together	
  
to	
  Understand	
  Content	
  Guidelines	
  
•  Communicate	
  
about	
  how	
  na.onal	
  digital	
  marke.ng	
  	
  
will	
  impact	
  local,	
  and	
  vice-­‐versa	
  
	
  
#DMCookBook	
  
13	
  
Franchise	
  Iron	
  Chef:	
  	
  
SOCIAL MEDIA
#DMCookBook	
  
14	
  
#DMCookBook	
  
15	
  
INGREDIENT	
  #5:	
  
Local	
  Search	
  
•  Microsites	
  
•  Google	
  Places	
  
•  Bing	
  Profile	
  
•  Yelp	
  
	
  
#DMCookBook	
  
16	
  
Franchise	
  Iron	
  Chef:	
  	
  
LOCAL SEARCH
#DMCookBook	
  
17	
  
#DMCookBook	
  
18	
  
Mobile	
  OpEmizaEon	
  
Customer	
  Data	
  
Brand	
  Advocacy	
  
Consistent	
  Social	
  Media	
  
Local	
  Search	
  
#DMCookBook	
  
19	
  
QUESTIONS?
QUESTIONS?
QUESTIONS?
QUESTIONS?
QUESTIONS?
#DMCookBook	
  
20	
  
MaKenzie	
  Wangsness*	
  
makenzie.wangsness@bluewaterbrand.com	
  
	
  
	
   #DMCookBook	
  
Connect with Us!
21	
  
@BluewaterBrand	
  
facebook.com/bluewaterbrand	
  
Bluewater	
  Inc.	
  
bluewaterbrand.com/blog	
  
#DMCookBook	
  

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