This document discusses using web conferencing tools for assistive technology (AT) consultations and support to improve service delivery and reduce costs compared to only providing in-person services. It evaluates several web conferencing options before concluding that Bomgar is the best solution, as it provides remote access and support capabilities while maintaining security and an audit trail. The document estimates that Bomgar has helped save over $52,000 in travel costs over 3 years for one organization. Overall, web conferencing allows for more responsive AT support across greater distances at a lower overall cost compared to only traveling for in-person services.