THE FUTURE OF
CONSUMPIOTN
CARLOS MARINA
CEO TELEFONICA ON THE SPOT SERVICES
Febrero 2018INTERNET OF THINGS
WHAT DOES THE STORE OF
THE FUTURE LOOK LIKE?
CARLOS MARINA
CEO TELEFONICA ON THE SPOT SERVICES
Febrero 2018INTERNET OF THINGS
Febrero 2018INTERNET OF THINGS
INTERNET OF THINGS
RETAIL
REVOLUIOTN_
IS NOW
INTERNET OF THINGS
A NEW
MODEL OF
CONSUMER
KEY #1
INTERNET OF THINGS
KEY #2
TECHNOLOGY
MATURITY
INTERNET OF THINGS
THE BARRIERS
BETWEEN THE
WORLD
ON AND OFF
DISAPPEAR
KEY #3
INTERNET OF THINGS
A NEW
MODEL OF
SHOPPING
EXPERIENCE
KEY #4
INTERNET OF THINGS
KEY #5
ROI vs. WOW
EFFECT
INTERNET OF THINGS
HOW TO GET THE OPTIMAL
RESPONSIVE ENVIRONMENT
INTERNET OF THINGS
INTERNET OF THINGS
WHY TELEFONICA
IS TALKING ABOUT
THIS?
INTERNET OF THINGS
INTERNET OF THINGS
INTERNET OF THINGS
INTERNET OF THINGS
INTERNET OF THINGS
INTERNET OF THINGS
INTERNET OF THINGS
AND
IT’S FOR REAL
INTERNET OF THINGS
INTERNET OF THINGS
INTERNET OF THINGS 22
TAKEAWAY
1. Physicall stores
are alive,
reinvented
4. Telefónica IoT
has the
experience and
tools
5. Partners as a key
aspect in this
development
3. Data to know
what the
customer wants
2. Unique and
differentiating
experience
INTERNET OF THINGS

The future of consumpIoTn