Louise Overgaard, team manager,
Aarhus Public Libraries, Denmark
Agenda
•   Dokk1 – the future library in Aarhus
•   Userdriven innovation
•   Collaborative innovation - partnerships
•   Mindspot – Make it your library
•   People’s Lab – Prototype 1 – Tech Lab
•   Demotek Aarhus – the underground library
•   Gaming – when the library joins in
Dokk1 Aarhus
Urban Mediaspace Aarhus - site
2015

                       2014


Client: City of Aarhus
Partner: Realdania, Realdania Byg
Client Advisor: Rambøll DK
Architects: schmidt hammer lassen architects
Co-advisers: Arkitekt Kristine Jensens Tegnestue and Alectia
A/S
Urban Mediaspace Aarhus
            Dokk1:
            • Main Library
            • Citizens’ Services
                  –   17.500 m2
            •   Partners and network
                  –   11.000 m2

            Automatic parking space - 1000 cars

            Two new urban harbour squares

            Arrival centre for light rail

            Uncovering of the river

            Traffic regulation

            Climate security




            App.: 340 mill US$
The Vision
     • Space for co-operation

     • Place for dialogue,
       knowledge, ideas and
       inspiration

     • Open informal learning
       space

     • A unique place for children
       and families
From                      To
information that can be   What can only be
found anywhere            experienced at the library
Space for media           Space as a media
On-line                   On site
Information               Meaning
Facts                     Credibility
Meeting information       Meeting people
Knowing                   Experimenting
Visitors                  Resource person
Neutrality                Sensing
Seriousness               Sense of humour
Arranged events           Things that happen
                                        Ivar Moltke, Create
The Library of the future

                   Recognition/Experience




Innovation                                  Empowerment




                                              D.Skot-Hansen
                                              C.H. Rasmussen
                       Engagement             H. Jochumsen
Userdriven innovation and co-creation
The purpose of userdriven innovation is to…

• develop our organisation and staff through
  cooperation with citizens
• involve citizens in and make them familiar
  with Dokk1 and Urban Mediaspace
• facilitate unformal learning spaces
• develop relevant services
• create spaces for
  democratic processes
Lead users



     Co-creators



Situational involvement

    Kilde: How to Engage Youth, Hovedbiblioteket Aarhus
Collaborative innovation

    The library is a
 relational business!
The purpose of partnerships includes
• Having the opportunity to experiment and uncover new opportunities
• Creating better connections with the local community
• Creating contacts with new users
• Reaching current users in new ways
• Creating and strengthening political or strategic relations
• Using resources in new ways
• Gaining new knowledge about specific target groups
• Gaining new competences
• Having the opportunity to disseminate or offer new services
Interaction



                                                  Innovation in hybrid organisations

                                       Development of business models
    Volunteers as consultants
                                                           Research and development
                                 Co-productions
  Advocacy campaigns
                                                               Branding
                                Dialogue on services

Short tail                                                                       Long tail
                 Short sponsorships                    Network, clubs

          Donations, gifts                               Long sponsorships




                                         Distance
What is a partnership?

A formalised collaborative relation that is
built on equality and respect. The partners
create something which they would not
create by themselves and thus the
partnership becomes a win-win situation
The Network Circle
Examples and perspectives from our work
Et Make it Your Library
netværksbaseret brugerdrevent ungdomsbibliotek
A library service for, with and by
          young people
Collaborative innovation
Userdriven innovation
The library creates the frame, the young
and the partners create the content
Who and what is a Mindspotter?




  Samarbejde med unge om biblioteket
Lead user, ambassador,
culture planner, facilitator,
innovator, trendspotter, young
Who and what is a Mindkeeper?
Facilitator, coach,
 organizer, library
 employee, has a
      focus on
   professional
changes, takes risks
 and loses control
Mindspot is a mindset


Dialogue, relations, respect
Kilde: Mindspot – Make it Your Library, Hovedbiblioteket Aarhus
Mindspot is…

  a room for expressing
a democratic playground
     a place to learn
    a place for culture
People’s lab
People’s Lab
• Create two x three rooms in 2 years
• Collect knowledge on how libraries can
  work with Makerspaces
• Develop strategic recommendations for
  libraries




                                   People’s Lab
How can the library create a room
that encourages citizens’ ability to
            innovate?




              People’s Lab     People’s Lab
How can the library arrange
   meetings between inter-
disciplinary knowledge areas?
          People’s Lab   People’s Lab
How can we create something
with power and energy in the
local community?
            People’s Lab
Makerculture
Hackerspaces
Makerspaces
Fablabs

Share premises,
tools, knowledge

Create projects,
ideas, network

             People’s lab
People’s lab
• Collaborative innovation: Roskilde
  Libraries, Citizens’ Service and Libraries,
  Aarhus University, Roskilde University,
  Open Space Aarhus, INSP!, Aarhus school
  of Architecture, Sager der samler
• Userdriven innovation
• We do nothing on our own!


                                   People’s Lab
Building a community




                      People’s Lab
       People’s Lab
Facilitate meetings between private
organizations, citizens and the library




                People’s Lab    People’s Lab
1st room / TechLab



      People’s Lab
                     People’s Lab
What makes a great lab?



         People’s Lab   People’s Lab
Maker in residence
         residence
                         People’s Lab
                     People’s Lab
Excellent experts
who love
involvement with the
users
         People’s Lab   People’s Lab
Everyday life at TechLab
          People’s Lab   People’s Lab
Events at
Events at TechLab
                                   People’s Lab
                    People’s Lab
Children and grown ups
interacting with each other




          People’s Lab   People’s Lab
Techlab attracts different types
        attracts
of people
                                 People’s Lab
                             People’s Lab
2nd room in Aarhus

• In October
• Combination of inter-disiciplinary
  professions and themes
• Working with topics from various
  perspective




                                       People’s Lab
The maker library   tilburg april 2013
BACKGROUND STORY
•   A ’demotek’ functions as an
    underground library where the
    citizens lend out their own
    artistic pieces

•   The first Danish Demotek
    opened in Copenhagen in 2010.

•   DemotekAarhus evolved from a
    project initiated by young
    people and was launched
    October 2012
THE PURPOSE
DemotekAarhus will…

•   …stimulate the city’s creative underground
    societies/environment by creating a scene where
    ”up-coming” artists can show off their pieces
•   …create a platform for interdisciplinary artistic
    expressions between the different environments,
    different art styles and genres.
•   …become a living workshop with different events,
    which gives the artists the opportunity for meeting,
    learning and inspiring each other.
•   …Create an interaction between the artists and
    users via DemotekAarhus’ physical space in the
    library, the webpage and app.
Website



    The App




                                                              Lending




Events




                                    Longterm
                        interdisciplinary artistic projects
THE PROCESS
       •   A process where young
           people, cultural institutions
           and library staff co-created on
           developing the concept and
           the exhibition furniture.

       •   DemotekAarhus is realised
           through co-operation with
           talented, creative young
           people, who has invented the
           logo, the graphs, webpage
           and the exhibition furniture.
THE CHALLENGES
User initiative versus
the public library
room…

Quality criterias –
how much can the
library control?
THE GOOD STORY
        •   Enormous interest in the project and
            lots of goodwill from external
            partners.
        •   The good collaboration which
            resulted in:
            > A new Demotek built in no time for
            a minimum amount of money
            > An exhibition where trying artists
            get the courage to show their art
            work in the public room
             > Writing workshops where people
            with same interest for words meet
            and inspire each other.
When the library joins in
Talks and Network Meetings


                Speed-presentation &
                idea exchange




         Games development workshop
Partnership with a local newspaper
Recommendations
•   Make the library attractive to gaming enthusiasts. Provide them with something they do not
    have at home and give them an opportunity to become involved when they visit the library.

•   Make the gaming strategy part of the event strategy.

•   Invite people behind the game productions, users of the games, and professionals to talk
    about games and gaming culture. Gaming dissemination (also) consists of meetings between
    people with an interest in the same medium.

•   Cultivate a community through attractive events.

•   Consider partnerships and cooperation when planning gaming activities, hybrid events and
    dissemination.

•   By creating and developing games, users will gain knowledge of, competences in, and insight
    into a medium which they meet everywhere in their daily lives.
A Maker Library is…
• co-creation2014… users, partners and the library
                between
• a focus on community building
• creating meetings between knowledge domains and
people
• facilitating innovation processes
• a transformation from collection to connection
• a mashup library
• room for prototyping in the physical library
• to create the possibility for citizens to gain knowledge
together

          www.multimediehuset.dk/mediaspace
People’s Lab




www.urbanmediaspace.dk     www.demotekaarhus.dk

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The maker library tilburg april 2013

  • 1. Louise Overgaard, team manager, Aarhus Public Libraries, Denmark
  • 2. Agenda • Dokk1 – the future library in Aarhus • Userdriven innovation • Collaborative innovation - partnerships • Mindspot – Make it your library • People’s Lab – Prototype 1 – Tech Lab • Demotek Aarhus – the underground library • Gaming – when the library joins in
  • 5. 2015 2014 Client: City of Aarhus Partner: Realdania, Realdania Byg Client Advisor: Rambøll DK Architects: schmidt hammer lassen architects Co-advisers: Arkitekt Kristine Jensens Tegnestue and Alectia A/S
  • 6. Urban Mediaspace Aarhus Dokk1: • Main Library • Citizens’ Services – 17.500 m2 • Partners and network – 11.000 m2 Automatic parking space - 1000 cars Two new urban harbour squares Arrival centre for light rail Uncovering of the river Traffic regulation Climate security App.: 340 mill US$
  • 7. The Vision • Space for co-operation • Place for dialogue, knowledge, ideas and inspiration • Open informal learning space • A unique place for children and families
  • 8. From To information that can be What can only be found anywhere experienced at the library Space for media Space as a media On-line On site Information Meaning Facts Credibility Meeting information Meeting people Knowing Experimenting Visitors Resource person Neutrality Sensing Seriousness Sense of humour Arranged events Things that happen Ivar Moltke, Create
  • 9. The Library of the future Recognition/Experience Innovation Empowerment D.Skot-Hansen C.H. Rasmussen Engagement H. Jochumsen
  • 11. The purpose of userdriven innovation is to… • develop our organisation and staff through cooperation with citizens • involve citizens in and make them familiar with Dokk1 and Urban Mediaspace • facilitate unformal learning spaces • develop relevant services • create spaces for democratic processes
  • 12. Lead users Co-creators Situational involvement Kilde: How to Engage Youth, Hovedbiblioteket Aarhus
  • 13. Collaborative innovation The library is a relational business!
  • 14. The purpose of partnerships includes • Having the opportunity to experiment and uncover new opportunities • Creating better connections with the local community • Creating contacts with new users • Reaching current users in new ways • Creating and strengthening political or strategic relations • Using resources in new ways • Gaining new knowledge about specific target groups • Gaining new competences • Having the opportunity to disseminate or offer new services
  • 15. Interaction Innovation in hybrid organisations Development of business models Volunteers as consultants Research and development Co-productions Advocacy campaigns Branding Dialogue on services Short tail Long tail Short sponsorships Network, clubs Donations, gifts Long sponsorships Distance
  • 16. What is a partnership? A formalised collaborative relation that is built on equality and respect. The partners create something which they would not create by themselves and thus the partnership becomes a win-win situation
  • 18. Examples and perspectives from our work
  • 19. Et Make it Your Library netværksbaseret brugerdrevent ungdomsbibliotek
  • 20. A library service for, with and by young people
  • 23. The library creates the frame, the young and the partners create the content
  • 24. Who and what is a Mindspotter? Samarbejde med unge om biblioteket
  • 25. Lead user, ambassador, culture planner, facilitator, innovator, trendspotter, young
  • 26. Who and what is a Mindkeeper?
  • 27. Facilitator, coach, organizer, library employee, has a focus on professional changes, takes risks and loses control
  • 28. Mindspot is a mindset Dialogue, relations, respect
  • 29. Kilde: Mindspot – Make it Your Library, Hovedbiblioteket Aarhus
  • 30. Mindspot is… a room for expressing a democratic playground a place to learn a place for culture
  • 32. People’s Lab • Create two x three rooms in 2 years • Collect knowledge on how libraries can work with Makerspaces • Develop strategic recommendations for libraries People’s Lab
  • 33. How can the library create a room that encourages citizens’ ability to innovate? People’s Lab People’s Lab
  • 34. How can the library arrange meetings between inter- disciplinary knowledge areas? People’s Lab People’s Lab
  • 35. How can we create something with power and energy in the local community? People’s Lab
  • 37. People’s lab • Collaborative innovation: Roskilde Libraries, Citizens’ Service and Libraries, Aarhus University, Roskilde University, Open Space Aarhus, INSP!, Aarhus school of Architecture, Sager der samler • Userdriven innovation • We do nothing on our own! People’s Lab
  • 38. Building a community People’s Lab People’s Lab
  • 39. Facilitate meetings between private organizations, citizens and the library People’s Lab People’s Lab
  • 40. 1st room / TechLab People’s Lab People’s Lab
  • 41. What makes a great lab? People’s Lab People’s Lab
  • 42. Maker in residence residence People’s Lab People’s Lab
  • 43. Excellent experts who love involvement with the users People’s Lab People’s Lab
  • 44. Everyday life at TechLab People’s Lab People’s Lab
  • 45. Events at Events at TechLab People’s Lab People’s Lab
  • 46. Children and grown ups interacting with each other People’s Lab People’s Lab
  • 47. Techlab attracts different types attracts of people People’s Lab People’s Lab
  • 48. 2nd room in Aarhus • In October • Combination of inter-disiciplinary professions and themes • Working with topics from various perspective People’s Lab
  • 50. BACKGROUND STORY • A ’demotek’ functions as an underground library where the citizens lend out their own artistic pieces • The first Danish Demotek opened in Copenhagen in 2010. • DemotekAarhus evolved from a project initiated by young people and was launched October 2012
  • 51. THE PURPOSE DemotekAarhus will… • …stimulate the city’s creative underground societies/environment by creating a scene where ”up-coming” artists can show off their pieces • …create a platform for interdisciplinary artistic expressions between the different environments, different art styles and genres. • …become a living workshop with different events, which gives the artists the opportunity for meeting, learning and inspiring each other. • …Create an interaction between the artists and users via DemotekAarhus’ physical space in the library, the webpage and app.
  • 52. Website The App Lending Events Longterm interdisciplinary artistic projects
  • 53. THE PROCESS • A process where young people, cultural institutions and library staff co-created on developing the concept and the exhibition furniture. • DemotekAarhus is realised through co-operation with talented, creative young people, who has invented the logo, the graphs, webpage and the exhibition furniture.
  • 54. THE CHALLENGES User initiative versus the public library room… Quality criterias – how much can the library control?
  • 55. THE GOOD STORY • Enormous interest in the project and lots of goodwill from external partners. • The good collaboration which resulted in: > A new Demotek built in no time for a minimum amount of money > An exhibition where trying artists get the courage to show their art work in the public room > Writing workshops where people with same interest for words meet and inspire each other.
  • 56. When the library joins in
  • 57. Talks and Network Meetings Speed-presentation & idea exchange Games development workshop
  • 58. Partnership with a local newspaper
  • 59. Recommendations • Make the library attractive to gaming enthusiasts. Provide them with something they do not have at home and give them an opportunity to become involved when they visit the library. • Make the gaming strategy part of the event strategy. • Invite people behind the game productions, users of the games, and professionals to talk about games and gaming culture. Gaming dissemination (also) consists of meetings between people with an interest in the same medium. • Cultivate a community through attractive events. • Consider partnerships and cooperation when planning gaming activities, hybrid events and dissemination. • By creating and developing games, users will gain knowledge of, competences in, and insight into a medium which they meet everywhere in their daily lives.
  • 60. A Maker Library is… • co-creation2014… users, partners and the library between • a focus on community building • creating meetings between knowledge domains and people • facilitating innovation processes • a transformation from collection to connection • a mashup library • room for prototyping in the physical library • to create the possibility for citizens to gain knowledge together www.multimediehuset.dk/mediaspace