The Open Transport Initiative "Munch & Learn" presentation to Rail Innovation Group
Download as PPTX, PDF0 likes435 views
The document discusses the need for transport accounts to share data seamlessly to enhance the customer experience by providing a consolidated view of transport services across various providers. It emphasizes the importance of open and smart data, defining them and citing successful frameworks from other sectors, like open banking. The Open Transport Initiative aims to establish open standards for data sharing that facilitate innovation and help consumers control their transport-related data.
The Open Transport Initiative "Munch & Learn" presentation to Rail Innovation Group
- 1. Why all transport accounts need to make their data shareable Hayden Sutherland The Open Transport Initiative
- 2. Hayden Sutherland o Founder & Chair The Open Transport Initiative o Also… Director at Ideal Interface A digital strategy, technology & marketing consultancy
- 3. Why make data difficult? 1. The travelling customer has to work hard to access all their transport & mobility data 2. There are dozens & dozens of different online accounts – one for every major Transport Provider and MaaS Platform 3. Customers have to log into every account to get a complete view of all their transport tickets and usage
- 4. Why isn’t there…? • A way for the travelling customer to view their data in all disparate accounts in the same way? • New online services that can present all tickets, permits & passes across multiple different transport modes in a single dashboard (without them being part of one bespoke platform)? • Innovations that join up customer journey data.. that help them made faster, cheaper, or greener future transport decisions?
- 5. The biggest inhibitor to Transport Smart Data integration is not technology, but the lack of an adopted framework to securely access, use and share data
- 6. Definitions: Open & Smart Data • Open Data for Transport – Data available to all & free to use for any purpose – Public transport timetables, mass transit vehicle locations and arrival times – Example: Bus Open Data Service , DARWIN, etc. • Smart Data for Transport – Data that is owned by a customer and then shared with their permission – Data that is portable and interoperable between multiple services – Some industries call this “shared data”
- 7. Smart Data in other industries • Open Banking – Gives consumers the right and the ability to share their financial data with third parties – Significantly pushed forward by the European Payment Services Directive 2 (PSD2) in 2018 – The Competition & Markets Authority (CMA) legislated that UK banks must create API Standards that allow third parties to access smart / customer data in a consistent way
- 8. Smart Data in other industries • Open Finance – Financial Conduct Authority defines this as: “the extension of open banking-like data sharing and third-party access to a wider range of financial sectors and products“ – Example: Interoperable vehicle telematics data can open up the car insurance market • Open Energy – Exchanging contract and usage data opens up the market for better and more personalised products & billing and easier switching
- 9. What has this to do with Transport? • 9th September 2020 the UK Government published the report: “Next steps for Smart Data. Putting consumers and SMEs in control of their data and enabling innovation” • Clearly states the intention to use legislation to “mandate industry involvement in Smart Data initiatives across the economy” • Parliament will make different sectors participate in these Smart Data initiatives, including Transport
- 10. The Open Transport initiative • Set-up to further the creation & adoption of Open Standards in Transport • 2019 obtained input from over 30 providers, suppliers and specialists (rail, bus, ferry, car hire, parking, air, etc.) • Early 2020 published THE FIRST & ONLY Open Standard API specifications for Transport & Mobility customer account data sharing – Known as the “Open Banking for Transport”
- 11. The current state creates customer confusion & encourages data silos Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers MaaS Platform a/c a/c MaaS Platform a/c Transport Service Providers a/c Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers a/c a/c a/c a/c Customer requires individual access to their transport data in every account
- 12. Customer can use a single account of their choice for a consolidated view Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers MaaS Platform a/c a/c MaaS Platform a/c Transport Service Providers a/c Transport Service Providers Transport Service Providers Transport Service Providers Transport Service Providers a/c a/c a/c a/c Our common interoperable account Open Standard now makes consistent sharing of transport & mobility data possible
- 13. Open Standard? • Yes, the standard are fully Open – Free to adopt – No conditions or caveats • This creates the opportunity for much easier transport & mobility industry-wide innovation • Published on – SwaggerHub – ProgrammableWeb
- 14. Early Adopters Include… • Modal : InnovateUK & GeoSpacial Commission project to integrate location and MaaS account data via Open Transport API • 2 x University of Glasgow IT student groups building reference implementations And statements of intent from: - Major European transport operating group with several UK franchises - TravelAi : Carbon travel calculation App
- 15. What can you do? Get involved! If your software / system has a customer account that contains transport data (e.g. tickets, agreements, passes, journeys, usage, concessions, etc.) then we want you to be part of this too. 1. Review: Do they meet your needs? 2. Feedback: Further updates to meet all use cases 3. Adopt & Implement: – Add the Open Transport APIs to your Product backlog – Make them part of your next system Procurement/RFP – Include them as part of your next innovation challenge “The account must support the secure sharing of customer data with other transport accounts using a Common and Open Standard API”
- 16. Time to shape or be shaped • To optionally work to adopt Transport & Mobility Smart Data sharing practices • To help put customers back in control of their data • To kick-start and enable an ecosystem of innovation in our industry • To learn from & share best practice with other industries (Open Banking) • Before we are all legislated and mandated to do so
- 17. Find out more • Website – https://opentransport.co.uk/ • API Specifications – https://app.swaggerhub.com/apis/open-transport • Contact us: – [email protected]
- 19. 2 x APIs : Account & Directory 1. An Open Standard for federated transport customer account interoperability – API specification for integrating transport (not customer PII) data held in participating systems – Allows Transport Providers to still maintain relationship with their own customers 2. An Open Standard for a centralized operator information look-up service – The first mobility API directory – Defines “mode” of transport
- 20. Account data shared – Not PII 1. Purchase – Ticket, pass to travel, contract to use service, etc. 2. Usage – Journey, parking duration, etc. – Includes services used (e.g. charging, calls, etc.) 3. Concession – Railcard, staff discount scheme, voucher, etc.
- 21. Interoperability standards across transport providers Ticketing Ticketing system Ticketing Customer Account Customer Account Customer Account Customer Account Smartcard Smartcard Smartcard Smartcard Inventory & payment Open Transport facilitates interoperability between customer accounts ITSO specification allows interoperability between smartcards and smart back-office services