THE PRODUCT VISIONING
WORKSHOP
A Proven Method for Product Planning
and Prioritization
CHRISTINE PERFETTI PERFETTI MEDIA @CPERFETTI
© Perfetti Media 2015 www.perfettimedia.com 1
© Perfetti Media 2015 www.perfettimedia.com 2
The Product Visioning Workshop
© Perfetti Media 2015 www.perfettimedia.com 3
WHAT IS SUCCESS?
Create a 3-5 year vision of the experience
users will have with your product
© Perfetti Media 2015 www.perfettimedia.com 4
THE IMPORTANCE OF A VISION
• Drives product decisions
• Provides a destination for the team to stay
on-course
• Gets the entire team on the same page
• Inspires and motivates
© Perfetti Media 2015 www.perfettimedia.com 5
HOW DO WE GET THERE?
© Perfetti Media 2015 www.perfettimedia.com 6
© Perfetti Media 2015 www.perfettimedia.com 7
THE PLANNING STAGE
Start with Research
© Perfetti Media 2015 www.perfettimedia.com 8
INVOLVE THE STAKEHOLDERS
• Senior management
• Product
• UX
• Engineering
• Marketing
• Sales
• Support
© Perfetti Media 2015 www.perfettimedia.com 9
© Perfetti Media 2015 www.perfettimedia.com 10
WHAT DO THEY KNOW TODAY?
•Strategic objectives
•Short and long-term business goals
•User data
•Competitive research
•Market size
•Vision
© Perfetti Media 2015 www.perfettimedia.com 11
USER RESEARCH
•Observe users in the natural environment
•Understand users’ pain points
•Get the team immersed
© Perfetti Media 2015 www.perfettimedia.com 12
© Perfetti Media 2015 www.perfettimedia.com 13
CREATE PERSONAS
© Perfetti Media 2015 www.perfettimedia.com 14
THE PRODUCT VISIONING
WORKSHOP
© Perfetti Media 2015 www.perfettimedia.com 15
GOALS OF THE WORKSHOP
• Establish a product vision
• Align roadmap or sprint investment with user needs and
business goals
• Enables the product team to say, “NO,” to features that don’t
align with the vision
• Brainstorm and prioritize the requirements and strategies for
delivering on the product vision
• Prevent silos across product lines
© Perfetti Media 2015 www.perfettimedia.com 16
THE LOGISTICS
• Invite all product stakeholders
• Set aside a minimum of three days to conduct the workshop
• Set expectations for workshop attendees
• Assign homework
• What are the business goals?
• What do you currently know about the target audience?
• What are the pain points with the product?
© Perfetti Media 2015 www.perfettimedia.com 17
THE AGENDA
© Perfetti Media 2015 www.perfettimedia.com 18
THE WORKSHOP AGENDA
Day 1:
Set the context
Day 2:
Establish the product vision
Day 3:
Identify business and user opportunities to achieve the vision
Day 4:
Prioritize the roadmap opportunities
© Perfetti Media 2015 www.perfettimedia.com 19
DAY 1:
Set the Context
© Perfetti Media 2015 www.perfettimedia.com 20
SET THE CONTEXT
• Review 3-5 year strategic objectives
• Present the competitive landscape
• Summarize the user research
© Perfetti Media 2015 www.perfettimedia.com 21
SET THE CONTEXT
© Perfetti Media 2015 www.perfettimedia.com 22
THE PERSONAS
Attributes of the
persona
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THE JOURNEY MAP
STEPS IN THE USER JOURNEY
© Perfetti Media 2015 www.perfettimedia.com 24
DAY 2:
Establish the Product Vision
© Perfetti Media 2015 www.perfettimedia.com 25
© Perfetti Media 2015 www.perfettimedia.com 26
ESTABLISH THE PRODUCT VISION
• Converge on a 3-year product vision
• Prioritize opportunities to improve the user
experience
© Perfetti Media 2015 www.perfettimedia.com 27
© Perfetti Media 2015 www.perfettimedia.com 28
IDEATING ON A PRODUCT VISION
• Brainstorming technique modeled after the design studio
methodology
• Teams ideate in short time boxes to generate a product vision
with rapid rounds of sketching and critique
• Sketch
• Present
• Critique
• Iterate
© Perfetti Media 2015 www.perfettimedia.com 29
THE INSTRUCTIONS
• Break group into cross-
functional teams of 5-6 people
• Distribute 8-up to each
member of the team
• Instruct each attendee to
sketch their vision of the
product in 3 years
Source: Todd Zaki Warfel
.. in only 10 minutes!
© Perfetti Media 2015 www.perfettimedia.com 30
PRESENT & CRITIQUE
• Each member of the team has
3 minutes to present their
vision with no interruptions
• Team critiques for 2 minutes
• What do you like?
• What would you like to see
improved?
© Perfetti Media 2015 www.perfettimedia.com 31
ITERATE FOR 2-3 MORE ROUNDS
© Perfetti Media 2015 www.perfettimedia.com 32
THE RESULT: CONVERGENCE OF TEAMS
© Perfetti Media 2015 www.perfettimedia.com 33
DAY 3:
Identify the Opportunities for
Achieving the Vision
© Perfetti Media 2015 www.perfettimedia.com 34
IDENTIFY THE BUSINESS AND USER
OPPORTUNITIES
• Based on the best ideas from the visioning exercise, create and
prioritize a list of opportunities and pain points to tackle
• Don’t jump to features too quickly!
© Perfetti Media 2015 www.perfettimedia.com 35
THE FOCUS QUESTION
In order to reach our vision, what do we need to
provide to our users to achieve a best-in-class
experience?
© Perfetti Media 2015 www.perfettimedia.com 36
THE KJ
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STEP 1: LIST OPPORTUNITIES
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STEP 2: GROUP THE STICKY NOTES
No talking
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STEP 3: NAME THE GROUPS
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STEP 4: RANK THE GROUPS
© Perfetti Media 2015 www.perfettimedia.com 41
STEP 5: VOTE
© Perfetti Media 2015 www.perfettimedia.com 42
STEP 6: ORDER AND DISCUSS GROUPS
© Perfetti Media 2015 www.perfettimedia.com 43
ADVANTAGE OF METHOD
• All stakeholders contribute
• Prevents too much influence from select team members
• Identifies top product priorities that align with the vision
© Perfetti Media 2015 www.perfettimedia.com 44
DAY 4:
Prioritize the Product
Opportunities to Tackle
© Perfetti Media 2015 www.perfettimedia.com 45
PRIORITIZE THE ROADMAP
OPPORTUNITIES
•MoSCoW voting
•Rate the opportunity or feature
© Perfetti Media 2015 www.perfettimedia.com 46
MoSCoW Voting for High-Level Priorities
© Perfetti Media 2015 www.perfettimedia.com 47
Voting on features and priorities
Business value
User value
Effort
© Perfetti Media 2015 www.perfettimedia.com 48
NEXT STEPS
• Product team reviews findings
• Prioritize opportunities in a product roadmap, if they have one
• Allocate resources to the opportunities in upcoming sprints
• Product team creates a deliverable to communicate the vision
out to the team
© Perfetti Media 2015 www.perfettimedia.com 49
THE PRODUCT VISIONING WORKSHOP
• Aligns the team around a shared vision
• Gains consensus on user needs and goals for the product
• Prioritizes the requirements for delivering on the product
vision
• Aligns the product priorities with the vision for the ideal
user experience
© Perfetti Media 2015 www.perfettimedia.com 50
THANK YOU!
• Product and UX coaching
• Product ideation and strategy
workshops
• Consulting
Twitter: @cperfetti
Web: perfettimedia.com
© Perfetti Media 2015 www.perfettimedia.com 51

The Product Visioning Workshop: A Proven Method for Product Planning and Prioritization

  • 1.
    THE PRODUCT VISIONING WORKSHOP AProven Method for Product Planning and Prioritization CHRISTINE PERFETTI PERFETTI MEDIA @CPERFETTI © Perfetti Media 2015 www.perfettimedia.com 1
  • 2.
    © Perfetti Media2015 www.perfettimedia.com 2
  • 3.
    The Product VisioningWorkshop © Perfetti Media 2015 www.perfettimedia.com 3
  • 4.
    WHAT IS SUCCESS? Createa 3-5 year vision of the experience users will have with your product © Perfetti Media 2015 www.perfettimedia.com 4
  • 5.
    THE IMPORTANCE OFA VISION • Drives product decisions • Provides a destination for the team to stay on-course • Gets the entire team on the same page • Inspires and motivates © Perfetti Media 2015 www.perfettimedia.com 5
  • 6.
    HOW DO WEGET THERE? © Perfetti Media 2015 www.perfettimedia.com 6
  • 7.
    © Perfetti Media2015 www.perfettimedia.com 7
  • 8.
    THE PLANNING STAGE Startwith Research © Perfetti Media 2015 www.perfettimedia.com 8
  • 9.
    INVOLVE THE STAKEHOLDERS •Senior management • Product • UX • Engineering • Marketing • Sales • Support © Perfetti Media 2015 www.perfettimedia.com 9
  • 10.
    © Perfetti Media2015 www.perfettimedia.com 10
  • 11.
    WHAT DO THEYKNOW TODAY? •Strategic objectives •Short and long-term business goals •User data •Competitive research •Market size •Vision © Perfetti Media 2015 www.perfettimedia.com 11
  • 12.
    USER RESEARCH •Observe usersin the natural environment •Understand users’ pain points •Get the team immersed © Perfetti Media 2015 www.perfettimedia.com 12
  • 13.
    © Perfetti Media2015 www.perfettimedia.com 13
  • 14.
    CREATE PERSONAS © PerfettiMedia 2015 www.perfettimedia.com 14
  • 15.
    THE PRODUCT VISIONING WORKSHOP ©Perfetti Media 2015 www.perfettimedia.com 15
  • 16.
    GOALS OF THEWORKSHOP • Establish a product vision • Align roadmap or sprint investment with user needs and business goals • Enables the product team to say, “NO,” to features that don’t align with the vision • Brainstorm and prioritize the requirements and strategies for delivering on the product vision • Prevent silos across product lines © Perfetti Media 2015 www.perfettimedia.com 16
  • 17.
    THE LOGISTICS • Inviteall product stakeholders • Set aside a minimum of three days to conduct the workshop • Set expectations for workshop attendees • Assign homework • What are the business goals? • What do you currently know about the target audience? • What are the pain points with the product? © Perfetti Media 2015 www.perfettimedia.com 17
  • 18.
    THE AGENDA © PerfettiMedia 2015 www.perfettimedia.com 18
  • 19.
    THE WORKSHOP AGENDA Day1: Set the context Day 2: Establish the product vision Day 3: Identify business and user opportunities to achieve the vision Day 4: Prioritize the roadmap opportunities © Perfetti Media 2015 www.perfettimedia.com 19
  • 20.
    DAY 1: Set theContext © Perfetti Media 2015 www.perfettimedia.com 20
  • 21.
    SET THE CONTEXT •Review 3-5 year strategic objectives • Present the competitive landscape • Summarize the user research © Perfetti Media 2015 www.perfettimedia.com 21
  • 22.
    SET THE CONTEXT ©Perfetti Media 2015 www.perfettimedia.com 22
  • 23.
    THE PERSONAS Attributes ofthe persona © Perfetti Media 2015 www.perfettimedia.com 23
  • 24.
    THE JOURNEY MAP STEPSIN THE USER JOURNEY © Perfetti Media 2015 www.perfettimedia.com 24
  • 25.
    DAY 2: Establish theProduct Vision © Perfetti Media 2015 www.perfettimedia.com 25
  • 26.
    © Perfetti Media2015 www.perfettimedia.com 26
  • 27.
    ESTABLISH THE PRODUCTVISION • Converge on a 3-year product vision • Prioritize opportunities to improve the user experience © Perfetti Media 2015 www.perfettimedia.com 27
  • 28.
    © Perfetti Media2015 www.perfettimedia.com 28
  • 29.
    IDEATING ON APRODUCT VISION • Brainstorming technique modeled after the design studio methodology • Teams ideate in short time boxes to generate a product vision with rapid rounds of sketching and critique • Sketch • Present • Critique • Iterate © Perfetti Media 2015 www.perfettimedia.com 29
  • 30.
    THE INSTRUCTIONS • Breakgroup into cross- functional teams of 5-6 people • Distribute 8-up to each member of the team • Instruct each attendee to sketch their vision of the product in 3 years Source: Todd Zaki Warfel .. in only 10 minutes! © Perfetti Media 2015 www.perfettimedia.com 30
  • 31.
    PRESENT & CRITIQUE •Each member of the team has 3 minutes to present their vision with no interruptions • Team critiques for 2 minutes • What do you like? • What would you like to see improved? © Perfetti Media 2015 www.perfettimedia.com 31
  • 32.
    ITERATE FOR 2-3MORE ROUNDS © Perfetti Media 2015 www.perfettimedia.com 32
  • 33.
    THE RESULT: CONVERGENCEOF TEAMS © Perfetti Media 2015 www.perfettimedia.com 33
  • 34.
    DAY 3: Identify theOpportunities for Achieving the Vision © Perfetti Media 2015 www.perfettimedia.com 34
  • 35.
    IDENTIFY THE BUSINESSAND USER OPPORTUNITIES • Based on the best ideas from the visioning exercise, create and prioritize a list of opportunities and pain points to tackle • Don’t jump to features too quickly! © Perfetti Media 2015 www.perfettimedia.com 35
  • 36.
    THE FOCUS QUESTION Inorder to reach our vision, what do we need to provide to our users to achieve a best-in-class experience? © Perfetti Media 2015 www.perfettimedia.com 36
  • 37.
    THE KJ © PerfettiMedia 2015 www.perfettimedia.com 37
  • 38.
    STEP 1: LISTOPPORTUNITIES © Perfetti Media 2015 www.perfettimedia.com 38
  • 39.
    STEP 2: GROUPTHE STICKY NOTES No talking © Perfetti Media 2015 www.perfettimedia.com 39
  • 40.
    STEP 3: NAMETHE GROUPS © Perfetti Media 2015 www.perfettimedia.com 40
  • 41.
    STEP 4: RANKTHE GROUPS © Perfetti Media 2015 www.perfettimedia.com 41
  • 42.
    STEP 5: VOTE ©Perfetti Media 2015 www.perfettimedia.com 42
  • 43.
    STEP 6: ORDERAND DISCUSS GROUPS © Perfetti Media 2015 www.perfettimedia.com 43
  • 44.
    ADVANTAGE OF METHOD •All stakeholders contribute • Prevents too much influence from select team members • Identifies top product priorities that align with the vision © Perfetti Media 2015 www.perfettimedia.com 44
  • 45.
    DAY 4: Prioritize theProduct Opportunities to Tackle © Perfetti Media 2015 www.perfettimedia.com 45
  • 46.
    PRIORITIZE THE ROADMAP OPPORTUNITIES •MoSCoWvoting •Rate the opportunity or feature © Perfetti Media 2015 www.perfettimedia.com 46
  • 47.
    MoSCoW Voting forHigh-Level Priorities © Perfetti Media 2015 www.perfettimedia.com 47
  • 48.
    Voting on featuresand priorities Business value User value Effort © Perfetti Media 2015 www.perfettimedia.com 48
  • 49.
    NEXT STEPS • Productteam reviews findings • Prioritize opportunities in a product roadmap, if they have one • Allocate resources to the opportunities in upcoming sprints • Product team creates a deliverable to communicate the vision out to the team © Perfetti Media 2015 www.perfettimedia.com 49
  • 50.
    THE PRODUCT VISIONINGWORKSHOP • Aligns the team around a shared vision • Gains consensus on user needs and goals for the product • Prioritizes the requirements for delivering on the product vision • Aligns the product priorities with the vision for the ideal user experience © Perfetti Media 2015 www.perfettimedia.com 50
  • 51.
    THANK YOU! • Productand UX coaching • Product ideation and strategy workshops • Consulting Twitter: @cperfetti Web: perfettimedia.com © Perfetti Media 2015 www.perfettimedia.com 51