ROI of Social Media
Scott D. Meyer
#SMROI
9clouds.com/eduweb
#mertzmeyer
Photo: Protopito goes to Beijing
What is ROI?


      (Gain from investment - Cost of investment) /
                   Cost of investment


               ($5000 - $3500) / $3500 = 43%




9clouds.com/eduweb
Sales Funnel


                     Prospect      Web visit, SM


                      Lead       Info request

                      Sale      Application




9clouds.com/eduweb
Sales Funnel Values


                     10,000              1%


                      100           1%

                       1       1%


                     $10,000

9clouds.com/eduweb
9clouds.com/eduweb
Set Goals and Values




9clouds.com/eduweb
Set Goals and Values




9clouds.com/eduweb
Funnel Visualization




9clouds.com/eduweb
Traffic Source




9clouds.com/eduweb
Assisted Conversions




9clouds.com/eduweb
Assisted Conversions




9clouds.com/eduweb
ROI of Linkedin and Pinterest



                 Male (63%)      Female (83%)
                 2003              2010
             161 million         >LinkedIn
               35–54               35–44
                Alumni            Parents
                 Text             Visual
              Individual        University
           Targeted usage      More = More
                $109K         59% have bought
9clouds.com/eduweb
9clouds.com/eduweb
Connecting
              with alumni &
               fundraising

9clouds.com/eduweb
$
                         109k
                MINDSET   FILTER   DATA




9clouds.com/eduweb
Be Found
           1

           2

           3
           4
                     5



9clouds.com/eduweb
Get Connected




9clouds.com/eduweb
Get Connected




9clouds.com/eduweb
Get Connected




9clouds.com/eduweb
Get Connected




9clouds.com/eduweb
Contact Donors & Alumni




9clouds.com/eduweb
Connect w/ Donors & Alumni
Connect w/ Donors & Alumni




9clouds.com/eduweb
Connect w/ Donors & Alumni




9clouds.com/eduweb
Connect w/ Donors & Alumni




9clouds.com/eduweb
9clouds.com/eduweb
Set Up




9clouds.com/eduweb
Showcase




9clouds.com/eduweb
Contests




9clouds.com/eduweb
Search




9clouds.com/eduweb
Measure




9clouds.com/eduweb
Copyright



                             QuickTime™ and a
                               decompressor
                     are needed to see this picture.




9clouds.com/eduweb
Toolbox            Toolbelt
           Google Analytics   Lead generation
            Hootsuite           HubSpot
            Mailchimp           Whatcounts
            Pinerly               Inigral
            Digital Sandbox   Custom Sandbox




9clouds.com/eduweb
DigSandbox.com




9clouds.com/eduweb
9clouds.com/eduweb
@MrScottMeyer
Thank You                                   Linkedin.com/in/scottdavidmeyer




                     facebook.com/9clouds




9clouds.com/eduweb

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The ROI of Social Media