The Skype to Teams Journey Just Got Real

Editor's Notes

• #8: Research citations: Trend: In 2009, the average IW in the US worked on 1.7 teams; by 2014 that had nearly doubled to 3 teams. Question: Thinking about the projects you are currently involved with, how many collaborative, project based teams are you on? Source: 2009, 2014 US IW Survey Primary research, conducted on behalf of Microsoft for the Windows and Devices Group. Audience: The survey is among Information Workers in Enterprise and UMM (250+ employees).  Geographies: US, Japan, India, Germany and Brazil. The amount of time employees spend engaged in “collaborative” work – in meetings, on phone calls or answering emails – has increased by about 50%. Perhaps even more significantly, this kind of work now takes up 80% or more of employees’ time. Source: University of Virginia, January 2016, How much workplace collaboration is too Much? Collaboration is taking over the workplace. As business becomes increasingly global and cross-functional, silos are breaking down, connectivity is increasing, and teamwork is seen as a key to organizational success. According to data we have collected over the past two decades, the time spent by managers and employees in collaborative activities has ballooned by 50% or more. Source HBR, Feb 2016, Collaborative Overload 40% of the US workforce is now contingent worker Source: Forbes 2015 http://www.forbes.com/sites/elainepofeldt/2015/05/25/shocker-40-of-workers-now-have-contingent-jobs-says-u-s-government/#478eaaf22532
• #12: Upgrade Paths docs: https://docs.microsoft.com/en-us/microsoftteams/journey-skypeforbusiness-teams
• #15: Email started when… We still have email We now have modern tools Have we changed how we drive productivity? Have we changed how we collaborate? Why aren’t we using modern tools? Because of a little thing called Trust.
• #16: Geekwire story URL: https://www.geekwire.com/2018/microsoft-teams-usage-passes-slack-new-survey-pros-expect-presence-double-2020/ Spiceworks story URL: https://community.spiceworks.com/blog/3157-business-chat-apps-in-2018-top-players-and-adoption-plans
• #19: Docs: Quality of Experience Review Guide: https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide
• #21: Objective: Customers can use the different tools across the Office 365 suite to get their job done. Talking points: Office 365 is the culmination of everything we have learned in more than 40 years of pushing the boundaries of what’s possible in business productivity. Each application has been road-tested and validated by our customers and the industry.   With Office 365, you can equip your whole organization with a robust collaboration solution that meets the needs of diverse groups. Whether that’s generational, geographical, functional or simply workstyle diversity. Below are some details of the different tools customers can use: Teams:   Leveraged by users & teams who are looking to collaborate in real time with the same group of people Teams looking to iterate quickly on a project while sharing files & collaborating on shared deliverables Users looking to connect a wide range of tools into their workspace (such as Planner, Power BI, GitHub, etc.) Outlook: Leveraged by users looking to communicate in more formal, structured manner Specific business processes that require email usage to transmit documents & information inside and outside corporate boundaries Communicating & connecting with users who are outside of immediate workgroup or organization Low frequency interactions that do not require immediate action Skype for Business: Organizations looking for real time communication and collaboration both internally with immediate team, outside of immediate team and externally with customers/partners Meetings with audio, video and content with small or large teams (including Town Halls with up to 10,000 participants) Enterprise telephony functionality SharePoint Online: Use for company, organizational intranet sites with curated content Deploy project information sites that are public to your entire organization Implement business process automation on libraries and lists of information by integrating Flow, PowerApps and other automation tools  Land Teams first then move this section down later in Plan Yammer: Leveraged to help connect users across the organization share best practices or participate in a community of practice Enterprise social network to connect one to many and crowdsource ideas and topics Customers looking to foster two way conversations between leadership and staff
• #22: [MAIN POINT TO LAND] Microsoft Teams is a hub for teamwork, a chat-based workspace that enables teams to be more productive by giving them a single and secure location that brings together everything a team needs: chats, meetings, calls, files, and tools. Microsoft Teams is one place for all the needs your teams have.   Microsoft Teams delivers on four core promises to create a digital workspace for high performing teams. [COMMUNICATE] First, Microsoft Teams solves for the communication needs of a diverse workforce. Since preview, Microsoft Teams has evolved to include a complete meetings experience, as well as chat, voice and video - You can use Teams for informal 1:1 or group chats – directly on your phone if you’re on the go. Or you can have an open conversation in a channel. This enables people to share information in a transparent way to accelerate decision making. And it's super easy to move from a chat into a face to face meeting, helping you to bridge geographical barriers.   [COLLABORATE] When it comes to collaboration, the deep Office integration enables today’s multigenerational workforce to use the Office apps they are familiar with and love - Word, Excel, PowerPoint, OneNote, SharePoint, Planner, even Power BI - right within the context of Teams. Teams is unique in how we enable collaboration. Today, when you want somebody’s feedback, you send them the file via email, they store it locally with comments, you store it again…… it's a vicious cycle that results in v2, v3, v4 versions – and you have to jump between email and other apps to get the work done. Teams brings all the Office 365 services together – so that you can easily share and co-author files without the need for email attachments.   [CUSTOMIZE] Many of you use other services than Office 365 as well which results in you having to jump between and spend time in disparate experiences. We built Teams to not only be the hub for Office 365 services, but for all the services and tools teams use on a day to day basis. So, you can customize Teams with tabs, connector and bots to include the apps and services you need - <mention relevant 3rd party apps like GitHub and Trello that can be included in Teams>– we have integrations with over 150 partners. For our developer community, we have also created an extensible platform, to enable building apps and to integrate with business processes.   [WORK WITH CONFIDENCE] Microsoft Teams comes with the enterprise grade security, compliance and manageability that you expect from Office 365 which customers tell us is a huge value add for them.
• #37: Image source: https://innolectinc.com/communication-101-back-to-basics/