WELCOME
Ms. ANGELINE
MSC (N) PREVIOUS YEAR
CHOITHRAM COLLEGE OF NURSING
THERAPEUTIC
COMMUNICATION
Communication refers to the giving and
receiving of information. Communication
is the mean by which people influence the
behaviour of another, leading to the
successful outcome of nursing
interventions.
TYPES OF COMMUNICATION
.
VERBAL COMMUNICATION NON VERBAL
COMMUNICATION
THERAPEUTIC
COMMUNICATION
Therapeutic communication
is an interpersonal
interaction between the
nurse and the patient during
which the nurse focuses on
the patient specific needs to
promote an effective
exchange of information.
PRINCIPLES OR CHARACTERSTICS
OF THERAPEUTIC
COMMUNICATION
ACTION DIMENSIONRESPONSIVE DIMENSION
RESPONSIVE DIMENSION
•The nurse must possess certain
skills and qualities to establish
and maintain a therapeutic
relationship. The responsive
dimension are crucial in a
therapeutic relationship to
establish trust and open
communication. The nurses goal
is to understand the patient and to
help the patient gain self
understanding and insight.
RESPONSE DIMENSION
• Genuineness
• Respect
• Empathetic
understanding
• Concreteness
ACTION DIMENSION
•The action oriented
conditions for facilitative
interpersonal relationship
are confrontation ,
immediacy ,therapist self
disclosure , catharsis , role
play
ACTION DIMENSION
• Confrontation
• Immediacy
• Nurse self disclosure
• Patient self disclosure
• Catharsis
• Role play
THERAPEUTIC
COMMUNICATION TECHNIQUE
• Listening
• Broad opening
• Restating
• Clarification
• Reflection
•Humour
•Informing
•Focusing
•Sharing perceptions
•Theme identification
•Silence
•Suggesting
BARRIERS OF
COMMUNICATION WITH
SPECIFIC REFERANCE
TO PSYCHPATHOLOGY
DYNAMICS OF THERAPEUTIC
NURSE PATIENT REALTIONSHIP:
• In a therapeutic
relationship the nurse and
client work together
towards the goal of
assisting the client to
regain the inner resources
to meet life challenges
and facilitate growth.
TYPES OF RELATIONSHIPS
Social relationships.
Intimate relationships.
Therapeutic relationship
PRINCIPLES OF THERAPEUTIC
NURSE-PATIENT RELATIONSHIP
• Treat the client as an individual
• Accept the client as he is
• Aware the total need of the client
• Nurse understand herself and clients needs , motives,
desires , feelings and tears
• Emotional and involvement is essential
• Objectivity has to be maintained
• Consistency has to be maintained
• Set approximate limits and goals
• Encourage the client feelings
• Therapeutic understanding
• Honest and open communication is needed
• Engage in active listening
THERAPEUTIC USE OF SELF
GAINING SELF AWARENESS
• In nurse patient relationship each interaction
is unique because the patient and the nurse are
having their even beliefs , values , attitudes ,
and behaviour .
JOHARI WINDOW
THERAPEUTIC NURSE PATIENT
REALTIONSHIP ITS PHASE
Four phases of relationship
process have been identified
• Pre-interaction phase
• Introductory or orientation phase
• Working phase
• Termination phase
• Term therapeutic impasse may be used to
describe a number of situations that can arise
in psychotherapy. Impasses can occur as a
result of disagreement between the therapist
and client, unacknowledged issues within
therapy, or stagnation in therapy..
THERAPEUTIC
IMPASSES
The common four impasses are :
Resistance
Transference
Counter transference
Boundary violations
•Process recording is a
written account or
verbatim recording of all
that transpired, during
and immediately
following the nurse-
patient interaction.
PROCESS RECORDING
AIMS OF PROCESS
RECORDING:
The aim of process
recording is to improve the
quality of interaction of
better effect to the patient
and a learning experience
for the nurse to continuously
improve her clinical
interaction pattern.
PURPOSE / OBJECTIVE /GOALS
Process recording will be used as a :
• Teaching tool
• Communicate tool
• Self evaluating tool
• Diagnostic tool
• Therapeutic tool
• A prerequisites for nursing process
PHASES IN PROCESS
RECORDING
Preparing the students for process
recording
Recording nurse patient interaction
Evaluating the interaction by the
instructor and the student ‘
:
• Physical setting
• Getting consent of the patient for
the possibility of cassette
recording
• Confidentiality
PRE REQUISITIES FOR PROCESS
RECORDING
OUTLINE FOR
PROCESS
RECORDING
Therapeutic communication

Therapeutic communication

  • 1.
    WELCOME Ms. ANGELINE MSC (N)PREVIOUS YEAR CHOITHRAM COLLEGE OF NURSING
  • 2.
  • 3.
    Communication refers tothe giving and receiving of information. Communication is the mean by which people influence the behaviour of another, leading to the successful outcome of nursing interventions.
  • 4.
    TYPES OF COMMUNICATION . VERBALCOMMUNICATION NON VERBAL COMMUNICATION
  • 5.
    THERAPEUTIC COMMUNICATION Therapeutic communication is aninterpersonal interaction between the nurse and the patient during which the nurse focuses on the patient specific needs to promote an effective exchange of information.
  • 6.
    PRINCIPLES OR CHARACTERSTICS OFTHERAPEUTIC COMMUNICATION ACTION DIMENSIONRESPONSIVE DIMENSION
  • 7.
    RESPONSIVE DIMENSION •The nursemust possess certain skills and qualities to establish and maintain a therapeutic relationship. The responsive dimension are crucial in a therapeutic relationship to establish trust and open communication. The nurses goal is to understand the patient and to help the patient gain self understanding and insight.
  • 8.
    RESPONSE DIMENSION • Genuineness •Respect • Empathetic understanding • Concreteness
  • 9.
    ACTION DIMENSION •The actionoriented conditions for facilitative interpersonal relationship are confrontation , immediacy ,therapist self disclosure , catharsis , role play
  • 10.
    ACTION DIMENSION • Confrontation •Immediacy • Nurse self disclosure • Patient self disclosure • Catharsis • Role play
  • 11.
    THERAPEUTIC COMMUNICATION TECHNIQUE • Listening •Broad opening • Restating • Clarification • Reflection •Humour •Informing •Focusing •Sharing perceptions •Theme identification •Silence •Suggesting
  • 12.
    BARRIERS OF COMMUNICATION WITH SPECIFICREFERANCE TO PSYCHPATHOLOGY
  • 13.
    DYNAMICS OF THERAPEUTIC NURSEPATIENT REALTIONSHIP: • In a therapeutic relationship the nurse and client work together towards the goal of assisting the client to regain the inner resources to meet life challenges and facilitate growth.
  • 14.
    TYPES OF RELATIONSHIPS Socialrelationships. Intimate relationships. Therapeutic relationship
  • 15.
    PRINCIPLES OF THERAPEUTIC NURSE-PATIENTRELATIONSHIP • Treat the client as an individual • Accept the client as he is • Aware the total need of the client • Nurse understand herself and clients needs , motives, desires , feelings and tears • Emotional and involvement is essential
  • 16.
    • Objectivity hasto be maintained • Consistency has to be maintained • Set approximate limits and goals • Encourage the client feelings • Therapeutic understanding • Honest and open communication is needed • Engage in active listening
  • 17.
    THERAPEUTIC USE OFSELF GAINING SELF AWARENESS • In nurse patient relationship each interaction is unique because the patient and the nurse are having their even beliefs , values , attitudes , and behaviour .
  • 18.
  • 19.
    THERAPEUTIC NURSE PATIENT REALTIONSHIPITS PHASE Four phases of relationship process have been identified • Pre-interaction phase • Introductory or orientation phase • Working phase • Termination phase
  • 20.
    • Term therapeuticimpasse may be used to describe a number of situations that can arise in psychotherapy. Impasses can occur as a result of disagreement between the therapist and client, unacknowledged issues within therapy, or stagnation in therapy.. THERAPEUTIC IMPASSES
  • 21.
    The common fourimpasses are : Resistance Transference Counter transference Boundary violations
  • 22.
    •Process recording isa written account or verbatim recording of all that transpired, during and immediately following the nurse- patient interaction. PROCESS RECORDING
  • 23.
    AIMS OF PROCESS RECORDING: Theaim of process recording is to improve the quality of interaction of better effect to the patient and a learning experience for the nurse to continuously improve her clinical interaction pattern.
  • 24.
    PURPOSE / OBJECTIVE/GOALS Process recording will be used as a : • Teaching tool • Communicate tool • Self evaluating tool • Diagnostic tool • Therapeutic tool • A prerequisites for nursing process
  • 25.
    PHASES IN PROCESS RECORDING Preparingthe students for process recording Recording nurse patient interaction Evaluating the interaction by the instructor and the student ‘
  • 26.
    : • Physical setting •Getting consent of the patient for the possibility of cassette recording • Confidentiality PRE REQUISITIES FOR PROCESS RECORDING
  • 27.