LOUJI DON ERICK C. NOYA
         Presenter
THE TOURISM INDUSTRY
• Composite of industries and entities,
  both public and private
• Involved in the planning, development,
  marketing, sales & promotion,
  evaluation of destinations, products
  and services
• Caters to the needs of travelers, both
  foreign and domestic
THE GOVERNMENT SECTOR
•   Department of Tourism
•   Tourism Promotions Board
•   Philippine Tourism Authority
•   Local Government Units (LGUs)
•   Other National Gov’t. Units (NGUs)
THE PRIVATE SECTOR
• Transportation companies
• Hotel industry – accommodation
  establishments
• Entertainment industry
• Travel trade – tour operator, tour
  guides
• Other private sector entities
THE TOUR GUIDE
An individual who, either as an
employee or an affiliate of a duly
licensed travel & tour agency, guide
tourists, both foreign and domestic, for
tourists
a fee, commission, or any lawful form
of remuneration.
THE TOUR GUIDE
As a profession
  Must pass the qualifying interview by DOT;
  Must undergo and pass a DOT-sponsored
   seminar;
  Certificate of Good Health;
  NBI Clearance;
  LGU – licensed;
  Latest income tax return
THE TOUR GUIDE
Kinds
   Free Lance
        – not permanently connected with any travel
        agency and paid per trip.
   Staff Guide
        – permanently connected with a travel agency,
        receives monthly salary.
THE TOUR GUIDE
Types
   Local guide – a person competent enough to
   guide in a certain locality or area.
   Escort – person who accompanies a group of
   tourists from the point of origin to the
   destination, and back to the origin. Usually
   handles group’s check in and check out.
   Specialist – person who specializes in a
   certain field such as botany, architecture,
   etc.
   Linguist – person who speaks fluently two or
   more foreign languages.
QUALITIES OF AN IDEAL TOUR GUIDE


         Knowledgeable
    Outgoing and Approachable
            Confident
            Proactive
             Sensitive
QUALITIES OF AN IDEAL TOUR GUIDE


             Flexible
             Sincere
          Well-groomed
         Sense of humor
     Good communication skills
TOUR GUIDING TECHNIQUES
Pre-tour
   Study your tour assignment
   Be aware of the composition of the group
   Review itinerary
   Be reminded of vouchers needed
   Know your vehicle to be used, plate
   number, and name of driver or
   coordinator.
TOUR GUIDING TECHNIQUES
On Tour
   Be punctual
   Make sure you have the complete name of
   guests, cash advances and tour vouchers
   Check your transport amenities
   Meet and greet the group
   Discuss itinerary and check other
   concerns
TOUR GUIDING TECHNIQUES
On Tour
   Deliver commentaries
  Announce inclusions of the tour and what
   to expect
  End your day/tour by thanking the guests
  Announce the next day’s
   itinerary/program and give instructions
TOUR GUIDING TECHNIQUES
Post Tour
   Gather all collected vouchers
   Prepare tour guide’s report
   Submit tour report immediately after the
   tour
   Accomplish financial report with receipts,
   vouchers and other assignments
   Liquidate (if necessary)
Tour Guiding as a Profession
Tour Guiding as a Profession
Tour Guiding as a Profession
Tour Guiding as a Profession
Tour Guiding as a Profession

Tour Guiding as a Profession

  • 1.
    LOUJI DON ERICKC. NOYA Presenter
  • 2.
    THE TOURISM INDUSTRY •Composite of industries and entities, both public and private • Involved in the planning, development, marketing, sales & promotion, evaluation of destinations, products and services • Caters to the needs of travelers, both foreign and domestic
  • 3.
    THE GOVERNMENT SECTOR • Department of Tourism • Tourism Promotions Board • Philippine Tourism Authority • Local Government Units (LGUs) • Other National Gov’t. Units (NGUs)
  • 4.
    THE PRIVATE SECTOR •Transportation companies • Hotel industry – accommodation establishments • Entertainment industry • Travel trade – tour operator, tour guides • Other private sector entities
  • 5.
    THE TOUR GUIDE Anindividual who, either as an employee or an affiliate of a duly licensed travel & tour agency, guide tourists, both foreign and domestic, for tourists a fee, commission, or any lawful form of remuneration.
  • 6.
    THE TOUR GUIDE Asa profession Must pass the qualifying interview by DOT; Must undergo and pass a DOT-sponsored seminar; Certificate of Good Health; NBI Clearance; LGU – licensed; Latest income tax return
  • 7.
    THE TOUR GUIDE Kinds  Free Lance – not permanently connected with any travel agency and paid per trip.  Staff Guide – permanently connected with a travel agency, receives monthly salary.
  • 8.
    THE TOUR GUIDE Types  Local guide – a person competent enough to guide in a certain locality or area.  Escort – person who accompanies a group of tourists from the point of origin to the destination, and back to the origin. Usually handles group’s check in and check out.  Specialist – person who specializes in a certain field such as botany, architecture, etc.  Linguist – person who speaks fluently two or more foreign languages.
  • 9.
    QUALITIES OF ANIDEAL TOUR GUIDE Knowledgeable Outgoing and Approachable Confident Proactive Sensitive
  • 10.
    QUALITIES OF ANIDEAL TOUR GUIDE Flexible Sincere Well-groomed Sense of humor Good communication skills
  • 11.
    TOUR GUIDING TECHNIQUES Pre-tour  Study your tour assignment  Be aware of the composition of the group  Review itinerary  Be reminded of vouchers needed  Know your vehicle to be used, plate number, and name of driver or coordinator.
  • 12.
    TOUR GUIDING TECHNIQUES OnTour  Be punctual  Make sure you have the complete name of guests, cash advances and tour vouchers  Check your transport amenities  Meet and greet the group  Discuss itinerary and check other concerns
  • 13.
    TOUR GUIDING TECHNIQUES OnTour  Deliver commentaries Announce inclusions of the tour and what to expect End your day/tour by thanking the guests Announce the next day’s itinerary/program and give instructions
  • 14.
    TOUR GUIDING TECHNIQUES PostTour  Gather all collected vouchers  Prepare tour guide’s report  Submit tour report immediately after the tour  Accomplish financial report with receipts, vouchers and other assignments  Liquidate (if necessary)

Editor's Notes

  • #4 PCVC – Marketing Arm PTA – Implementing Arm
  • #5 PCVC – Marketing Arm PTA – Implementing Arm
  • #6 PCVC – Marketing Arm PTA – Implementing Arm
  • #7 PCVC – Marketing Arm PTA – Implementing Arm
  • #8 PCVC – Marketing Arm PTA – Implementing Arm
  • #9 PCVC – Marketing Arm PTA – Implementing Arm
  • #10 PCVC – Marketing Arm PTA – Implementing Arm
  • #11 PCVC – Marketing Arm PTA – Implementing Arm
  • #12 PCVC – Marketing Arm PTA – Implementing Arm
  • #13 PCVC – Marketing Arm PTA – Implementing Arm
  • #14 PCVC – Marketing Arm PTA – Implementing Arm
  • #15 PCVC – Marketing Arm PTA – Implementing Arm