Microsoft
®
Outlook
®
2010 Training
Tame your Inbox: Organize
messages by conversation
Course contents
• Overview: A smarter Inbox
• Lesson: Includes five instructional movies
• Suggested practice tasks
• Test
• Quick Reference
Tame your Inbox: Organize messages by conversation
Overview: A smarter Inbox
Ever wish you had a smarter, handier
way to arrange your Outlook Inbox?
In this course, you’ll learn how Date
(Conversations) can simplify and clarify
your view — and how it can save you
time and clicks by allowing you to take
action on whole conversations at once,
instead of having to handle each
message individually.
Tame your Inbox: Organize messages by conversation
Course goals
• Create and respond to messages more
efficiently.
• Know at a glance who replied to whom, and
when.
• Always reply to the most recent message in a
conversation.
• Choose the folder arrangement that works best
for the task at hand.
• Act on whole conversations at once.
Tame your Inbox: Organize messages by conversation
Better-than-just-Date arrangement
Point to the bottom of the video to see the video controls. Drag or point
along the progress bar to move forward or go back.
Tame your Inbox: Organize messages by conversation
Introducing Date (Conversations)
Point to the bottom of the video to see the video controls. Drag or point
along the progress bar to move forward or go back.
Tame your Inbox: Organize messages by conversation
Reading the conversation map
Point to the bottom of the video to see the video controls. Drag or point
along the progress bar to move forward or go back.
Tame your Inbox: Organize messages by conversation
Acting conversationally
Point to the bottom of the video to see the video controls. Drag or point
along the progress bar to move forward or go back.
Tame your Inbox: Organize messages by conversation
Switching views and using Search
Point to the bottom of the video to see the video controls. Drag or point
along the progress bar to move forward or go back.
Tame your Inbox: Organize messages by conversation
Suggestions for practice
1. Switch to another arrangement.
2. Identify multi-message and multi-branch conversations.
3. Read the conversation map.
4. Clean up a conversation.
5. Ignore a conversation.
6. Reply to the most recent message.
Tame your Inbox: Organize messages by conversation
Online practice (requires Outlook 2010)
Quick Reference Card
For a summary of the tasks covered in this course, view the
Quick Reference Card.
Tame your Inbox: Organize messages by conversation

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Training presentation tame your outlook inbox

  • 1. Microsoft ® Outlook ® 2010 Training Tame your Inbox: Organize messages by conversation
  • 2. Course contents • Overview: A smarter Inbox • Lesson: Includes five instructional movies • Suggested practice tasks • Test • Quick Reference Tame your Inbox: Organize messages by conversation
  • 3. Overview: A smarter Inbox Ever wish you had a smarter, handier way to arrange your Outlook Inbox? In this course, you’ll learn how Date (Conversations) can simplify and clarify your view — and how it can save you time and clicks by allowing you to take action on whole conversations at once, instead of having to handle each message individually. Tame your Inbox: Organize messages by conversation
  • 4. Course goals • Create and respond to messages more efficiently. • Know at a glance who replied to whom, and when. • Always reply to the most recent message in a conversation. • Choose the folder arrangement that works best for the task at hand. • Act on whole conversations at once. Tame your Inbox: Organize messages by conversation
  • 5. Better-than-just-Date arrangement Point to the bottom of the video to see the video controls. Drag or point along the progress bar to move forward or go back. Tame your Inbox: Organize messages by conversation
  • 6. Introducing Date (Conversations) Point to the bottom of the video to see the video controls. Drag or point along the progress bar to move forward or go back. Tame your Inbox: Organize messages by conversation
  • 7. Reading the conversation map Point to the bottom of the video to see the video controls. Drag or point along the progress bar to move forward or go back. Tame your Inbox: Organize messages by conversation
  • 8. Acting conversationally Point to the bottom of the video to see the video controls. Drag or point along the progress bar to move forward or go back. Tame your Inbox: Organize messages by conversation
  • 9. Switching views and using Search Point to the bottom of the video to see the video controls. Drag or point along the progress bar to move forward or go back. Tame your Inbox: Organize messages by conversation
  • 10. Suggestions for practice 1. Switch to another arrangement. 2. Identify multi-message and multi-branch conversations. 3. Read the conversation map. 4. Clean up a conversation. 5. Ignore a conversation. 6. Reply to the most recent message. Tame your Inbox: Organize messages by conversation Online practice (requires Outlook 2010)
  • 11. Quick Reference Card For a summary of the tasks covered in this course, view the Quick Reference Card. Tame your Inbox: Organize messages by conversation

Editor's Notes

  • #2: [Notes to trainer: This presentation must be viewed in PowerPoint 2010. If you don’t have PowerPoint 2010, the videos included in the presentation will not play. If you don’t have PowerPoint 2010, download the PowerPoint Viewer to view these files (http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=cb9bf144%2D1076%2D4615%2D9951%2D294eeb832823). If the yellow security bar appears at the top of the screen in PowerPoint, or if a Codec Unavailable message appears in the video playback window, the presentation might have opened in Protected View. To enable video playback, in the yellow security bar at the top of the PowerPoint window, click Enable Editing.  For detailed help in customizing this template, see the very last slide. Also, look for additional lesson text in the notes pane of some slides.]
  • #6: [Note to trainer: If you have trouble playing this video, for instance if a Codec Unavailable message appears in the video playback window, the presentation might have opened in Protected View. To enable video playback, in the yellow security bar at the top of the PowerPoint window, click Enable Editing. Note that even with Protected View turned on, video should play correctly in Slide Show view.]
  • #7: [Note to trainer: If you have trouble playing this video, for instance if a Codec Unavailable message appears in the video playback window, the presentation might have opened in Protected View. To enable video playback, in the yellow security bar at the top of the PowerPoint window, click Enable Editing. Note that even with Protected View turned on, video should play correctly in Slide Show view.]
  • #8: [Note to trainer: If you have trouble playing this video, for instance if a Codec Unavailable message appears in the video playback window, the presentation might have opened in Protected View. To enable video playback, in the yellow security bar at the top of the PowerPoint window, click Enable Editing. Note that even with Protected View turned on, video should play correctly in Slide Show view.]
  • #9: [Note to trainer: If you have trouble playing this video, for instance if a Codec Unavailable message appears in the video playback window, the presentation might have opened in Protected View. To enable video playback, in the yellow security bar at the top of the PowerPoint window, click Enable Editing. Note that even with Protected View turned on, video should play correctly in Slide Show view.]
  • #10: [Note to trainer: If you have trouble playing this video, for instance if a Codec Unavailable message appears in the video playback window, the presentation might have opened in Protected View. To enable video playback, in the yellow security bar at the top of the PowerPoint window, click Enable Editing. Note that even with Protected View turned on, video should play correctly in Slide Show view.]
  • #11: [Note to trainer: With Outlook 2010 installed on your computer, you can click the link in the slide to go to an online practice. In the practice, you can work through each of these tasks in Outlook 2010, with instructions to guide you. Important: If you don’t have Outlook 2010, you won’t be able to access the practice instructions.]