Transitioning your Sales Organization to
Account-Based Marketing
Todd McCormick & Lucas Ulloque
#FlipMyFunnel 2018 B2B Sales and Marketing Conference
INTRODUCTION
TODD McCORMICK
Chief Revenue Officer at Terminus
@TMcCormick2011
#OneTeam #FlipMyFunnel
#FlipMyFunnel 2018 B2B Sales and Marketing Conference
INTRODUCTION
LUCAS ULLOQUE
VP of Sales Development at Terminus
@UlloqueLucas
#OneTeam #FlipMyFunnel
#FlipMyFunnel 2018 B2B Sales and Marketing Conference
A TRUE TALE
OF ACCOUNT-BASED MARKETING
TRANSFORMATION
#OneTeam #FlipMyFunnel
#FlipMyFunnel 2018 B2B Sales and Marketing Conference
#OneTeam
#OneTeam #FlipMyFunnel
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
Once upon a time there was a sales team…
and a marketing team.
Every day, sales was sales and
marketing was marketing.
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
To drive efficient growth, we needed world-class ABM
● High volume, high growth, but low conversion
rates
● Wasting time on bad-fit accounts
● Inefficient, unpredictable,
unsustainable
● Lower volume, high growth, high
conversion rates
● Efficient, predictable, sustainable
● Work only best-fit accounts
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
So as #OneTeam, we started preparing
for a long and exciting journey.
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
● CEO buy-in midyear
● SDR leadership buy-in
● AE leadership buy-in
● Support from finance on
new comp model
● Build an ABM financial model
● Benchmark account conversion rates
● New tech for fit, intent, and
engagement data
● Marketing ready for real operational action!
Preparing for ABM vs High-Velocity
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
#OneTeam = Fist Bump
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
What We Changed (Really, Really Fast)
● Marketing owns account
selection and prioritization
● Defined target pool of
high-fit accounts
● Only work accounts with ICP
& predictive fit
● Selected quarterly Tier 1 with
Fit + Intent + Engagement for
ABM multi-channel campaigns
● We created a data-driven, dynamic
process for account prioritization and
sales triggers = working status
● Reduced numbers of SDR accounts
and quotas
● Focused on highly personalized
cadences and content
● Shifted to Account-Based SDRs (18)
and Inbound SDR (1)
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
The ABM wizards got to work.
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
Work only the accounts
that fit your ICP!
● Use Fit + Intent + Engagement
to select accounts
● Trigger campaigns and sales activity
from Intent & Engagement
● Marketing’s job is to deliver value
to target buyers and create
engagement
● Stop running your business on form fills!
● Stop muscling through with high-velocity outbound!
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
Armed with a new revenue model and the right
technology, the #OneTeam set off on our journey.
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
Account-Based Value Stream
Account Prioritization
Promote
Engaged Accounts
Expand to Additional Contacts as
Needed to Set Appt.
Gather Account Insight
Create Tailored,
Personalized Content Run the Play: Personalized
Phone + Social + Email + Video
Build Target Contacts
Progressive account-
based campaigns
+ +
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
Surge Data within Salesforce
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
Account Insights from Salesforce
Reps get daily insights to prioritize the accounts most likely to buy
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
Marketo Insights within Salesforce
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
Content & Cadences
Personalization @ scale
TIER 1
TIER 2
TIER 3
TIER LEVEL OF PERSONALIZATION EXAMPLE
Highly Personalized
• H2H to people
• 1:1 to companies
✓ Personalized cadences, executive touchpoints, H2H
videos, content streams, personal notes w/ direct mail
✓ 1:1 account-focused display ads, videos, content
portals, articles, collateral
Tailored
• By segment
• By industry
• By intent
Hundreds of Accounts
Tens of Accounts
✓ Vertically focused ads + content portals
+ blogs, collateral, papers, videos
✓ Intent-driven ads + content portals
+ video
Blogs, white papers, web pages, etc.
Broad
• Your most generic content built for
your target audienceUp to Thousands
of Accounts
ABMACCOUNTSEGMENTATION
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
Triggers, Plays, & Campaigns
What happens when something happens?
This account
Enterprise Account
Does this
SELECTED AND TIERED
ENGAGEMENT ON HIGH
VALUE WEB PAGES
OPPORTUNITY - STAGE 2
This happens ● Account assigned to SDR
● SDR begins personalized
cadence
● Terminus account-based ads
● LinkedIn Sponsored Content
● Webinar & event invites
● SDR alerted
● SDR personalized
video
● SDR promotes key
content
● 1:1 Ad
● 1:1 Content Stream
● 1:1 ad progresses
● ABM book mailed
● CMO email & social
connect
● CRO email & social
connect
● Event lunch/dinner
invite
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
• Win Rate from 1st Demo: +125%
• Demo to Interest Conversion Rate: +58%
• Average Deal Size: +35%
• Sales Cycle Length: -20 days
• Accounts are better qualified earlier in the
sales cycle
• AEs are only spending time on good-fit
accounts
• More time to tailor content and sales
conversations for each account and persona
• Seamless alignment between marketing and
sales
Results
QUANTITATIVE QUALITATIVE
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
Lessons Learned
Marketers, be brave
and lead
The buck stops with
the CEO
Get aligned around the
right account-based
metrics
Arm Sales with Insights
and attack ABM
with continuous
improvement
No adventure worth having is without its challenges.
Communicate fearlessly, and you can overcome them!
#FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
Together, we continue to scale the ABM mountain.
THANK YOU!

More Related Content

PPTX
"Account-Based Success: Stories from the Real World" presented by Craig Rosen...
PPTX
"The Authenticity Curve" by Sangram Vajre at #FlipmyFunnel 2018
PPTX
#FlipMyFunnel San Francisco - How Fortune 500 Companies Around the World Use ...
PDF
Bridging the Great Divide: Using Account-Based Marketing to Connect Sales and...
PPTX
#FlipMyFunnel Atlanta 2016 - Andy Zimmerman & Ben Alvord - Why Web Personaliz...
PPTX
Three Phases: The New Approach for Sales and Marketing Planning.
PPTX
#FlipMyFunnel Atlanta 2016 - Jason Jue - Personalize The B2B Customer Journey...
PPTX
#FlipMyFunnel Atlanta 2016 - Jon Miller - Account Based Marketing + Account B...
"Account-Based Success: Stories from the Real World" presented by Craig Rosen...
"The Authenticity Curve" by Sangram Vajre at #FlipmyFunnel 2018
#FlipMyFunnel San Francisco - How Fortune 500 Companies Around the World Use ...
Bridging the Great Divide: Using Account-Based Marketing to Connect Sales and...
#FlipMyFunnel Atlanta 2016 - Andy Zimmerman & Ben Alvord - Why Web Personaliz...
Three Phases: The New Approach for Sales and Marketing Planning.
#FlipMyFunnel Atlanta 2016 - Jason Jue - Personalize The B2B Customer Journey...
#FlipMyFunnel Atlanta 2016 - Jon Miller - Account Based Marketing + Account B...

What's hot (20)

PPTX
spotONfriday webinar: Best-in-class met lead management
PPTX
#FlipMyFunnel Marketing Leadership Training Workshop 3.22.2017
PDF
#OneTeam: A True Tale of Account-Based Marketing Transformation
PDF
Data-Driven Account-Based Marketing: Using Fit, Intent, & Engagement to Build...
PPTX
The Next Evolution of Account-Based Marketing
PDF
Buyers Are People, Not Accounts: 4 Key Steps To Defining & Engaging Target Pr...
PPTX
Target Account Selection
PPTX
#FlipMyFunnel Atlanta 2016 - Daniel Gaugler & Megan Reed - NetGain Technologi...
PPTX
Fire Up Your ABM Programs With Personalized Video Content at Scale
PDF
The New Content Marketing Blueprint [Webinar]
PPTX
Alex Turner - #FlipMyFunnel - Aligning Sales and Marketing Teams Through Acco...
PPTX
"Rock Your ABM and Sales Partnership" presented by Kristen Novak at #FlipMyFu...
PPTX
#FlipMyFunnel Opening Presentation
PPTX
Fire-Breathing ABM: Orchestrating Target Account Plays “In-Fuze-d” With Rich ...
PDF
Putting Personas To Work: Turn Buyer Insight Into Powerful Action
PDF
Building A Pipeline SWAT Team: How Sales & Marketing Aligns To Drive Pipeline...
PDF
Why your GTM strategy is failing and how to fix it
PPTX
#FlipMyFunnel Atlanta 2016 - Sangram Vajre - Mega Trends: Evolution Drives Re...
PPTX
Marketo User Groups: Account-Based Marketing (Silicon Valley)
PPTX
Alfresco’s Approach: 5 Critical Steps To Creating The Ideal ABM Program
spotONfriday webinar: Best-in-class met lead management
#FlipMyFunnel Marketing Leadership Training Workshop 3.22.2017
#OneTeam: A True Tale of Account-Based Marketing Transformation
Data-Driven Account-Based Marketing: Using Fit, Intent, & Engagement to Build...
The Next Evolution of Account-Based Marketing
Buyers Are People, Not Accounts: 4 Key Steps To Defining & Engaging Target Pr...
Target Account Selection
#FlipMyFunnel Atlanta 2016 - Daniel Gaugler & Megan Reed - NetGain Technologi...
Fire Up Your ABM Programs With Personalized Video Content at Scale
The New Content Marketing Blueprint [Webinar]
Alex Turner - #FlipMyFunnel - Aligning Sales and Marketing Teams Through Acco...
"Rock Your ABM and Sales Partnership" presented by Kristen Novak at #FlipMyFu...
#FlipMyFunnel Opening Presentation
Fire-Breathing ABM: Orchestrating Target Account Plays “In-Fuze-d” With Rich ...
Putting Personas To Work: Turn Buyer Insight Into Powerful Action
Building A Pipeline SWAT Team: How Sales & Marketing Aligns To Drive Pipeline...
Why your GTM strategy is failing and how to fix it
#FlipMyFunnel Atlanta 2016 - Sangram Vajre - Mega Trends: Evolution Drives Re...
Marketo User Groups: Account-Based Marketing (Silicon Valley)
Alfresco’s Approach: 5 Critical Steps To Creating The Ideal ABM Program

Similar to "Transitioning Your Sales Organization to Account-Based Marketing" presented by Todd McCormick and Lucas Ulloque at #FlipMyFunnel 2018 (20)

PPTX
Transitioning Your Sales Organization to Account-Based Marketing
PPTX
"It's Not One Size Fits All: How LogMeIn is Defining and Implementing ABM" by...
PPTX
"The State of Revenue Operations" presented by Karen Steele at #FlipMyFunnel ...
PDF
"We Don't Sell to Robots" presented by Daniel Gaugler and Cat Martinez at #Fl...
PPTX
#FlipMyFunnel Boston 2016 - Sangram Vajre - Top 5 Takeaways from "Account-Bas...
PDF
How to Deliver Account-Based Insights: ABM Summer Camp Webinar Slides
PDF
Crawl, Walk, Run with Account-Based Marketing
PPTX
"From Skunkworks to Platinum Stack" presented by Matt Amundson, Charles Crnoe...
PDF
Account-Based Marketing: How to Operationalize ABM and Win as One Revenue Team
PPTX
#FlipMyFunnel Atlanta 2016 - Aya Fawzy & Kim Hajec - ABM isn't New: How To Al...
PPTX
Selling Power: Moving Beyond Simple Sales Operations to Sales Enablement
PPTX
"Going All In on ABM: Implementing a People First, Agile, Account-Based Strat...
PPTX
ABM Grand Slam #5: How to Hit a Home Run with Account-Based Interactions
PPTX
ABM Grand Slam #5: How to Hit a Home Run with Account-Based Interactions
PDF
"What is Campaign Based Prospecting?" by Ryan O'Hara at #FlipMyFunnel 2018
PPTX
CRM & Marketing Automation | Sales & Marketing Alignment
PPTX
Techmap: CRM and Marketing Automation
PDF
A Shared View Of Success For ABM
PDF
The New Normal: Account-Based Selling Meets Account-Based Marketing
PPTX
How To Create B2B Content That Converts
Transitioning Your Sales Organization to Account-Based Marketing
"It's Not One Size Fits All: How LogMeIn is Defining and Implementing ABM" by...
"The State of Revenue Operations" presented by Karen Steele at #FlipMyFunnel ...
"We Don't Sell to Robots" presented by Daniel Gaugler and Cat Martinez at #Fl...
#FlipMyFunnel Boston 2016 - Sangram Vajre - Top 5 Takeaways from "Account-Bas...
How to Deliver Account-Based Insights: ABM Summer Camp Webinar Slides
Crawl, Walk, Run with Account-Based Marketing
"From Skunkworks to Platinum Stack" presented by Matt Amundson, Charles Crnoe...
Account-Based Marketing: How to Operationalize ABM and Win as One Revenue Team
#FlipMyFunnel Atlanta 2016 - Aya Fawzy & Kim Hajec - ABM isn't New: How To Al...
Selling Power: Moving Beyond Simple Sales Operations to Sales Enablement
"Going All In on ABM: Implementing a People First, Agile, Account-Based Strat...
ABM Grand Slam #5: How to Hit a Home Run with Account-Based Interactions
ABM Grand Slam #5: How to Hit a Home Run with Account-Based Interactions
"What is Campaign Based Prospecting?" by Ryan O'Hara at #FlipMyFunnel 2018
CRM & Marketing Automation | Sales & Marketing Alignment
Techmap: CRM and Marketing Automation
A Shared View Of Success For ABM
The New Normal: Account-Based Selling Meets Account-Based Marketing
How To Create B2B Content That Converts

More from #FlipMyFunnel (20)

PDF
FlipMyFunnel Austin 2019 Roadshow
PPTX
FlipMyFunnel DC Roadshow 04.30.19
PPTX
"ABM: Winning With A Human Touch" presented by Malachi Threadgill at #FlipMyF...
PDF
"Why Building A Brand Is The Single Best Investment You Can Make in 2018" by ...
PPTX
"2018 B2B Marketing Trends" presented by Peter Weinberg at #FlipMyFunnel 2018
PDF
"Scientific Results to Deliver Your Customer a Better Experience" presented b...
PDF
"How to Use Buyer Persona Research to Close More Deals" presented by Jen Spen...
PPTX
"How to Humanize Your Prospecting in an Automated World" by Morgan Ingram at ...
PPTX
"Humanizing Live Sales Chat in a World of Bots" presented by Chris Handy at #...
PPTX
"Turning Your Pitch Into Your REASON" by Dale Dupree at #FlipMyFunnel 2018
PPTX
"Let's Get Honest About ABM: Three Truths and No Lies" presented by Katie Bul...
PPTX
"BFFs are the New MQL" presented by Justin Keller at #FlipMyFunnel 2018
PPTX
"#CustomerCenteredCentricObsessed" presented by Jill Rowley at #FlipMyFunnel ...
PPTX
ABM + Inbound: Flipping a new Funnel
PPTX
#RevenueSummit San Francisco 2017 - Tim Clarke, Julie Sokley - Lessons in Sal...
PPTX
#RevenueSummit San Francisco 2017 - Daniel Barber - ABM in Action: How Datany...
PPTX
#RevenueSummit San Francisco 2017 - Bryant Lau - Keys to Driving Growth Throu...
PPTX
#RevenueSummit San Francisco 2017 - Matt Cameron - Moving Up Market: What is ...
PPTX
#RevenueSummit San Francisco 2017 - Kristen Wendel - Forget the Fluff: A Prac...
PPTX
#RevenueSummit San Francisco 2017 - Tonni Bennett, Stephanie Kelly - Expandin...
FlipMyFunnel Austin 2019 Roadshow
FlipMyFunnel DC Roadshow 04.30.19
"ABM: Winning With A Human Touch" presented by Malachi Threadgill at #FlipMyF...
"Why Building A Brand Is The Single Best Investment You Can Make in 2018" by ...
"2018 B2B Marketing Trends" presented by Peter Weinberg at #FlipMyFunnel 2018
"Scientific Results to Deliver Your Customer a Better Experience" presented b...
"How to Use Buyer Persona Research to Close More Deals" presented by Jen Spen...
"How to Humanize Your Prospecting in an Automated World" by Morgan Ingram at ...
"Humanizing Live Sales Chat in a World of Bots" presented by Chris Handy at #...
"Turning Your Pitch Into Your REASON" by Dale Dupree at #FlipMyFunnel 2018
"Let's Get Honest About ABM: Three Truths and No Lies" presented by Katie Bul...
"BFFs are the New MQL" presented by Justin Keller at #FlipMyFunnel 2018
"#CustomerCenteredCentricObsessed" presented by Jill Rowley at #FlipMyFunnel ...
ABM + Inbound: Flipping a new Funnel
#RevenueSummit San Francisco 2017 - Tim Clarke, Julie Sokley - Lessons in Sal...
#RevenueSummit San Francisco 2017 - Daniel Barber - ABM in Action: How Datany...
#RevenueSummit San Francisco 2017 - Bryant Lau - Keys to Driving Growth Throu...
#RevenueSummit San Francisco 2017 - Matt Cameron - Moving Up Market: What is ...
#RevenueSummit San Francisco 2017 - Kristen Wendel - Forget the Fluff: A Prac...
#RevenueSummit San Francisco 2017 - Tonni Bennett, Stephanie Kelly - Expandin...

Recently uploaded (7)

PPTX
Virtual role-playing and live-call analysis for sales teams - SalesMagic
PDF
Maximize Farm Efficiency with Fieldking USA Rotary Cutter Tractors
PPTX
An international comparison on TFP changes in ICT industry
PPTX
India's top trading partners explained .pptx
PDF
LED Commercial & Emergency Lighting Solution
PDF
coaching-and-mentoring pdf. How to coach and mentor an employee
PDF
Top Trends in Salon Hair Steamers in Delhi 2025 Edition.pdf
Virtual role-playing and live-call analysis for sales teams - SalesMagic
Maximize Farm Efficiency with Fieldking USA Rotary Cutter Tractors
An international comparison on TFP changes in ICT industry
India's top trading partners explained .pptx
LED Commercial & Emergency Lighting Solution
coaching-and-mentoring pdf. How to coach and mentor an employee
Top Trends in Salon Hair Steamers in Delhi 2025 Edition.pdf

"Transitioning Your Sales Organization to Account-Based Marketing" presented by Todd McCormick and Lucas Ulloque at #FlipMyFunnel 2018

  • 1. Transitioning your Sales Organization to Account-Based Marketing Todd McCormick & Lucas Ulloque
  • 2. #FlipMyFunnel 2018 B2B Sales and Marketing Conference INTRODUCTION TODD McCORMICK Chief Revenue Officer at Terminus @TMcCormick2011 #OneTeam #FlipMyFunnel
  • 3. #FlipMyFunnel 2018 B2B Sales and Marketing Conference INTRODUCTION LUCAS ULLOQUE VP of Sales Development at Terminus @UlloqueLucas #OneTeam #FlipMyFunnel
  • 4. #FlipMyFunnel 2018 B2B Sales and Marketing Conference A TRUE TALE OF ACCOUNT-BASED MARKETING TRANSFORMATION #OneTeam #FlipMyFunnel
  • 5. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #OneTeam #FlipMyFunnel
  • 6. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel Once upon a time there was a sales team… and a marketing team. Every day, sales was sales and marketing was marketing.
  • 7. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel To drive efficient growth, we needed world-class ABM ● High volume, high growth, but low conversion rates ● Wasting time on bad-fit accounts ● Inefficient, unpredictable, unsustainable ● Lower volume, high growth, high conversion rates ● Efficient, predictable, sustainable ● Work only best-fit accounts
  • 8. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel So as #OneTeam, we started preparing for a long and exciting journey.
  • 9. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel ● CEO buy-in midyear ● SDR leadership buy-in ● AE leadership buy-in ● Support from finance on new comp model ● Build an ABM financial model ● Benchmark account conversion rates ● New tech for fit, intent, and engagement data ● Marketing ready for real operational action! Preparing for ABM vs High-Velocity
  • 10. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel #OneTeam = Fist Bump
  • 11. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel What We Changed (Really, Really Fast) ● Marketing owns account selection and prioritization ● Defined target pool of high-fit accounts ● Only work accounts with ICP & predictive fit ● Selected quarterly Tier 1 with Fit + Intent + Engagement for ABM multi-channel campaigns ● We created a data-driven, dynamic process for account prioritization and sales triggers = working status ● Reduced numbers of SDR accounts and quotas ● Focused on highly personalized cadences and content ● Shifted to Account-Based SDRs (18) and Inbound SDR (1)
  • 12. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel The ABM wizards got to work.
  • 13. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel Work only the accounts that fit your ICP! ● Use Fit + Intent + Engagement to select accounts ● Trigger campaigns and sales activity from Intent & Engagement ● Marketing’s job is to deliver value to target buyers and create engagement ● Stop running your business on form fills! ● Stop muscling through with high-velocity outbound!
  • 14. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel Armed with a new revenue model and the right technology, the #OneTeam set off on our journey.
  • 15. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel Account-Based Value Stream Account Prioritization Promote Engaged Accounts Expand to Additional Contacts as Needed to Set Appt. Gather Account Insight Create Tailored, Personalized Content Run the Play: Personalized Phone + Social + Email + Video Build Target Contacts Progressive account- based campaigns + +
  • 16. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel
  • 17. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel Surge Data within Salesforce
  • 18. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel Account Insights from Salesforce Reps get daily insights to prioritize the accounts most likely to buy
  • 19. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel Marketo Insights within Salesforce
  • 20. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel Content & Cadences Personalization @ scale TIER 1 TIER 2 TIER 3 TIER LEVEL OF PERSONALIZATION EXAMPLE Highly Personalized • H2H to people • 1:1 to companies ✓ Personalized cadences, executive touchpoints, H2H videos, content streams, personal notes w/ direct mail ✓ 1:1 account-focused display ads, videos, content portals, articles, collateral Tailored • By segment • By industry • By intent Hundreds of Accounts Tens of Accounts ✓ Vertically focused ads + content portals + blogs, collateral, papers, videos ✓ Intent-driven ads + content portals + video Blogs, white papers, web pages, etc. Broad • Your most generic content built for your target audienceUp to Thousands of Accounts ABMACCOUNTSEGMENTATION
  • 21. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel Triggers, Plays, & Campaigns What happens when something happens? This account Enterprise Account Does this SELECTED AND TIERED ENGAGEMENT ON HIGH VALUE WEB PAGES OPPORTUNITY - STAGE 2 This happens ● Account assigned to SDR ● SDR begins personalized cadence ● Terminus account-based ads ● LinkedIn Sponsored Content ● Webinar & event invites ● SDR alerted ● SDR personalized video ● SDR promotes key content ● 1:1 Ad ● 1:1 Content Stream ● 1:1 ad progresses ● ABM book mailed ● CMO email & social connect ● CRO email & social connect ● Event lunch/dinner invite
  • 22. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel • Win Rate from 1st Demo: +125% • Demo to Interest Conversion Rate: +58% • Average Deal Size: +35% • Sales Cycle Length: -20 days • Accounts are better qualified earlier in the sales cycle • AEs are only spending time on good-fit accounts • More time to tailor content and sales conversations for each account and persona • Seamless alignment between marketing and sales Results QUANTITATIVE QUALITATIVE
  • 23. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel Lessons Learned Marketers, be brave and lead The buck stops with the CEO Get aligned around the right account-based metrics Arm Sales with Insights and attack ABM with continuous improvement No adventure worth having is without its challenges. Communicate fearlessly, and you can overcome them!
  • 24. #FlipMyFunnel 2018 B2B Sales and Marketing Conference #OneTeam #FlipMyFunnel Together, we continue to scale the ABM mountain.