MobiCloud Transport Webinar series June 2013 - English
1 like965 views
The document presents the Mobicloud project, a cloud-based mobility platform aimed at addressing challenges in the transportation industry through enhanced communication and efficiency for mobile workers. It highlights the trend towards mobile solutions, the transition from outdated systems to modern cloud-based applications, and emphasizes the need for context-aware computing to optimize enterprise mobility. Specific use cases are provided, including applications for rail and city transit, showcasing the platform's capabilities in real-time communication and operational effectiveness.
MobiCloud Transport Webinar series June 2013 - English
- 1. The Collaborative Mobile Cloud Application Platform for Business Presenter : Martin Wilson, Appear Webinar - Transportation
- 2. 2 Topics • Introduction • Rail Mobility Challenges and Solutions • MobiCloud Vision for Transportation • How MobiCloud Technology Supports this Vision • Rail Project Use Case • Demonstration • Questions and Answers
- 3. 3 Sweeping Changes (Gartner) • Rise of tablets ” 80% of businesses will enable workforce on tablets” • BYOD, CYOD ”By 2014, 90% of organizations will support corporate applications on personal devices” • Enterprise stores ”By 2015, 60% of organizations will use private app stores to deliver business apps on media tablets and smartphones” • Rise of social ”By 2015, 10% of your online ”friends” will be nonhuman” • Information Complexity “Context-aware computing is a game-changing opportunity for enterprises and CIOs” .. Context - Next level of SOA (CODA/Gartner)
- 4. 4 Cloud Impact • Larger mainframes replaced by cloud • Enables smarter strategy supporting smaller teams and approaches without ”Big Integrator” costs • Cloud and Mobility together driving seismic shift in industry structures e.g. Telco, OS (e.g. Microsoft), Device (e.g. Blackberry, Nokia)
- 5. 5 Mobile Devices A Rapid Pace of Change • Goal: Devices should be transparent tools to access business data • Rugged devices (expensive) – Being replaced by consumer devices (cheaper, more powerful) – BYOD and CYOD • Complexity and volume of Applications • Constant change (Firefox OS, Google Glass, ..) • New features and capabilities to be integrated – Proximity sensors, eye tracking, biometrics, NFC ..
- 6. 6 • Changing needs of mobile worker – Perceived Blurring of IT and Mobility – Separation of ”Work” and ”Home” – Enterprise Mobility not just ”Mobile Office” • How to access data easily via laptop, desktop, PDA? • Large IT vendor systems slow to adapt – Mobility requires a different approach supporting rapid change • Lots of experimental projects underway – Need more cost effective route to support mobility projects Workforce Mobility Challenges
- 7. 7 Transport Industry IT Challenges and Objectives Mobility Solves Transport Challenges Customer Employees Project Delivery Reliability and Dependability Safety Value and Sustainability
- 8. 8 Transport Industry IT Challenges and Objectives Mobility Solves Transport Challenges Customer Employees Project Delivery Reliability and Dependability Safety Value and Sustainability Apps for third party transport providers, Proactive travel info, Social networking, travel plans, On board entertainment, .. Make it easier to collect, distribute and communicate data, automatically and proactively e.g. Defect reporting, M2M Apps Communication between (nearest) colleagues, and trains, rail police, panic button, mass communication, Improved integegration Value - Reduce the cost of purchasing equipment by sharing it across the business Sustainability - Eco-driving apps Social Media Integration, Training Apps, Collaboration, proactive information, flexible rostering, traveller profile, coupons, additional forms of payment Record taking applications Linking with other organizations Apps for temporary employees and subcontractors, self destructing enterprise data, collection of data and reporting, shared visibility.
- 9. 9 1st Generation Mobility • Solution to voice & paper communications – Increase visibility & control – Minimize manual paper based work • Increased efficiency • Improved customer satisfaction • However - some challenges for implementation – Training overhead – Adoption by workers – Employee satisfaction
- 10. 10 Enterprise Mobility A point solution provides mobile access to business processes for greater productivity Second point solution Mobile App Server 1 Mobile App Server 2 ? Mobile App Server 1 Mobile App Server 2 Mobile App Server 3 Multiple point solutions – complexity, lack of control, limited reuse, data synchronisation issues, problems with workflow priorities, security, ..
- 11. 11 Drivers for Enterprise Mobility ?A point solution provides mobile access to business processes for greater productivity Second point solution Mobile App Server 1 Mobile App Server 2 Mobile App Server 1 Mobile App Server 2 Mobile App Server 3 Multiple point solutions – complexity, lack of control, limited reuse, data synchronisation issues, problems with workflow priorities, security, ..
- 12. 12 Drivers for Enterprise Mobility More than 50% of the application code is spent connecting to the backend web service, retrieving the data and managing the local device database A point solution provides mobile access to business processes for greater productivity Second point solution Mobile App Server 1 Mobile App Server 2 Database Backend Server 1 Backend Server 2 Backend Server 3 ”Platform” e.g. MEAP, MDM, MAM, MADP
- 13. 13 Next Generation Mobility Goals • Lower the Total Cost of Ownership – Cloud vs On-site installations – Control – easier to deploy/publish and control apps • Improve user adoption – BYOD - Device Independence • Develop Efficient and Reactive Organisation – Integration between people & systems – Collaborative real-time communications - game changer • Improved team collaboration – Shared situational awareness = context-awareness
- 14. 14 Next Generation Vision First Generation MobiCloud Device Network Application All behind the firewall, on-site enterprise implementations Hybrid Cloud Model Cloud based with secure back office (e.g. ERP) access Smartphones, BYOD Multiple OS & form factors Application ”Silos” Collaborative Apps, Information mash-up Dedicated Windows Mobile Devices Static data Dynamic, Context-aware data ”Clunky” user interfaces Intuitive, Ergonomic UI Cross Platform Cloud Context
- 15. 15 MobiCloud Project Vision: Bridging the Enterprise Mobility Information Gap EC Research Program: CIP ICT-PSP Budget: 4.46M Euros Duration: 2012-2014 www.mobicloudproject.eu
- 16. 16 Backed by the European Commission Founding partners
- 17. 17 A Cloud-Based Mobility Platform allows you to efficiently Manage and Distribute your Apps through your own corporate app store. Cloud
- 18. 18 Context Context enables your apps to become smarter and easier to use. Right Information Right User Right Place Right Time Use context to decide which apps are usable when, for who, on what device and to what extent .. smart distribution
- 19. 19 Cross-platform Cross-platform development reduces time and development costs for mobility projects.
- 20. 20 MobiCloud Enterprise Appstore 20 IT Challenges and Objectives Customer Employees Project Delivery Reliability and Dependability Safety Value and Sustainability Employee Appstore
- 21. 21 MobiCloud Application Scenarios Rail Construction Field Service City Transit
- 22. 22 MobiCloud Application Scenarios Rail Construction Field Service City Transit
- 23. 23 City Transit Appstore Scenario – City Transit mobile crew of the dispatching centres and platform staff who need to share operational messages with the command & control center in real-time for safety (fault/incident reporting), customer service (traffic disruption updates) – KVV City Transit Karlsruhe, Germany – Multimodal Transport Operator City Transit
- 24. 24 Rail Use Case - Svenska Tågkompaniet AB Scenario – Train drivers, train conductors and platform staff need to share operational messages with the command & control centre in real- time for energy efficiency (eco- driving), safety (fault/incident reporting), customer service (traffic disruption updates) and compliance (delay reporting and fault attribution). – Tågkompaniet AB, Sweden Rail
- 25. 25 Customer Background • Svenska Tågkompaniet AB is a leading Swedish railway company • Operates mass transit systems across Sweden • Founded in 1999 to compete against state owned ‘SJ’ • Majority owned by Norwegian rail (NSB) • 350 employees • 350 MSEK in revenues • 3.5 M passenger journeys per year 6/25/2013
- 26. 26 Customer Challenge • Locked-in on an aging mobility solution – Obsolete hardware (HTC) – End of life software end-to-end (mobile and backend) • Poor user acceptance and satisfaction – Unhappy with rugged device and software performance – Unhappy with non-intuitive and poor ergonomics UI’s First Generation Solution
- 27. 27 The MobiCloud Solution • From single mobile device to any mobile platform: – From one Windows Mobile 6 model to any Android and any iOS device • From costly and inadequate integrations to controlled cost and modern interfaces: – From CPU-time cost interfaces to monthly subscriptions (FORD) – From lack of control and feedback to exact responses (Trafikverket) • From expensive IT infrastructure to hosted-in-the-cloud – From physical servers on premise to cloud-based computing – From client installations to web based interfaces
- 28. 28 Mobile Solution feature overview 1/6 • Active Directory integration – Uses existing administration system – Uses existing user credentials (authentication, authorization and accounting to domain using existing ID and Password, complying to existing policies –e.g. password complexity, logon hours)
- 29. 29 Mobile Solution feature overview 2/6 • User owns the device • Enterprise owns the data – An app within the app – Separation between work and private realm • Supports user owned devices (BYOD) • Support context based app provisioning
- 30. 30 Mobile Solution feature overview 3/6 Traffic disturbance messaging – Native widget – HTML5 app – Notifications • Sound, • Vibration • Visual – Granular addressing and control • Send to any and all • Read receipts • Dynamic Message updates • Timed or manual message expiration
- 31. 31 Mobile Solution feature overview 4/6 Collaboration between online users • Ability to see colleagues on map or in a list • Cellular positioning for maintained battery life • Positioning using Google Maps • Ability to call, text or email colleague • User-friendly phone book layout • The colleague in highest proximity is listed first! • Only currently on-the-beat co-workers listed • Multiple ways of contact • Navigate to… • Call… • SMS… • Email…
- 32. 32 Mobile Solution feature overview 5/6 Vehicle defect reporting – View existing defects based on user context • Vehicle list based on user login credentials – Report new defects using a defect wizard • Minimum input, maximum output – Image capture • Interface to camera and camera roll (image library) • Ability to manage attachments – Add and delete multiple files – Automatic synchronization to third party backend system (FORD) • Return case ticket number • Return case status • Return case repair comments and progress
- 33. 33 Mobile Solution feature overview 6/6 Vehicle status change – View existing status based on user context • Vehicle list based on user login credentials – Enter vehicle into maintenance • Single confirmed action – Exit vehicle from maintenance • Single confirmed action.
- 34. 34 Integration with third party systems • Time tables via Trafikverket’s UTIN – Meeting reporting requirements from traffic governing body – Web interface for manual and scheduled download • Traffic plan reports via Trafikverket’s OPERA – Meeting reporting requirements from traffic governing body – Meeting SLA´s with traffic governing body – Web interface for validation, upload, PDF conversion and storage • Defect reporting to FORD – Meeting requirements from vehicle owners – Enriched with picture attachments – Web based and mobile enabled • Workshop interfaces – Third party workshop can toggle vehicle status during maintenance
- 35. 35 Live traffic information Train composition Etc. Active Directory TKAB’s corporate IT system, used for authentication MobiCloud Cloud-hosted Mobility Platform Train based personnel (Android/iOS) Web/Office Users Solution Architecture E.g. Depot workers, external organisations Legacy incident reporting system (used by rail industry for vehicle damage management)
- 36. 36 High Level Architecture MobiCloud Cloud-hosted obility Platform FORD (Incident Reporting) Trafikverket (Live Traffic Information) Active Directory (IT Back Office) MobiCloud Integration API MobiCloud Platform MobiCloud Client API Tågkompaniet Customisations Android,iOS Clients Tågkompaniet Web Application
- 37. 37 Why Hybrid ? Device Access Speed Development Cost App Store Approval Process Native Hybrid Web Full Full Very fast Native speed as necessary Reasonable Available Only for container Available Expensive for multiple platforms Mandatory for iOS and WP Limited Fast Reasonable Not available None
- 38. 38 MobiCloud Hybrid Model HTML5 App HTML5 App HTML5 App • Access to hardware • Communications • Offline support • Security features • Portable business logic • Portable views Appear Native Container
- 39. 39 Tågkompaniet Project – Awards 2013 2013 Winner European User Awards for Networking 2013 Winner Communications Mobility Solution of the Year 2013 Finalist 2013 Finalist
- 40. 40 MobiCloud Technology Summary • Future-proof mobility platform – Cloud-based – Enterprise focused – Context-aware • Ready-made solutions – Industry marketplaces – Internal vs public appstores • Speed-up development – Ready made templates for Apps – Cross-platform & Native support – Open APIs and SDKs for Back Office – Include existing 3rd party apps