Trixbox Pro
- 1. 1ITSEC
- 2. ITSEC IntroductionIncorporated & Established in the UK since 2001
- 3. Head Office in UK & Production Office in Karachi, Pakistan
- 4. Expertise in security, application development and e-business
- 5. Experience in the financial service industry, retail and online business
- 6. Conversant with the FSA, Data Protection Act, Compliance, Disability Act, Money Laundering and other industry regulators
- 7. ISO 9001:2000 Certified2ITSEC Introduction
- 8. ITSEC IntroductionMicrosoft Certified Partner
- 9. 40+ Microsoft Certified Software Engineers
- 10. Fonality Certified Authorized Partner for trixbox Pro (Europe & Middle East)
- 12. Proven track record of implementing telephony systems
- 13. Enquiry Management – On demand direct marketing software
- 14. Logoinn – Website designing service3ITSEC Introduction
- 15. ITSec OfferingsiPAMS- an insurance policy administration system for Life, Savings and Healthcare Industries. Includes Built-in Document Management System
- 16. iSAFE - With iSAFE™ a company can start selling its Life and Assurance product online in matter of weeks
- 17. Logoinn - a graphics & website development brand for SME market. Launched Feb 2009. 6000+ customers
- 18. Enquiry Management – A hosted CRM system similar to Salesforce.com
- 19. Lollypop – SEO friendly Web Content Management System & Shopping Cart4Products & Brands
- 20. ITSec OfferingsxQuote - Quotation engine suitable for portals, money market, exchange, assure web and more. Helps integrate quotation engine with website.
- 21. trixbox Pro - trixbox Pro™ is based on Fonality’s IP-PBX solution which is proven to be the best and therefore, deployed to thousands of business sites across the globe
- 22. IVR Development
- 23. Vo British accent 5Products & Brands
- 24. FonalityLeading global provider of communications solutions
- 25. Privately held & funded by Intel
- 26. Head count doubled last year
- 27. Concentrate on SME Market
- 28. Fonality was recently selected by Dell as their IP PBX solution for the SME market6About Fonality
- 29. 7trixbox Pro
- 30. trixbox Pro Lifetime license per user
- 31. 4 editions – SE, EE, CCE & UAE
- 32. 2 - 500 users
- 33. Easy to use interface
- 34. Reduce phone bills / line rental
- 35. Instant message with colleagues
- 38. Hybrid Hosted system that is constantly monitored*dependant on users8trixbox Pro
- 39. trixbox Pro – Hybrid Hosted 9Hybrid Hosted
- 40. Hybrid-Hosted Benefits Managed by a single, simple interface
- 42. 24/7 pro-active system monitoring
- 44. Free disaster recovery for system config
- 46. One-click branch office linking
- 48. Secure private, local data
- 51. RAID drive failure notifications
- 54. Disk space over capacity
- 55. Successful configuration file back-ups10Hybrid Hosted Benefits
- 56. Admin & User Control PanelsAdmin Control Panel Manage branch offices
- 57. Build call menus & IVRs
- 58. Schedule night-mode (hrs & holidays)
- 59. Manage extensions, groups & permissions
- 60. Manage queues and agents
- 61. Run CDR & ACD reports
- 62. Listen to & delete call recordings
- 64. Configure & view alerts
- 65. Edit dial plans & trunks User Control PanelReview incoming & outgoing calls
- 66. Set up voicemail to email
- 68. Configure Find Me & Boomerang mobile integration
- 69. Run call reports
- 73. Heads Up Display (HUD) HUD is the real-time dashboard into your organisation
- 74. HUD is the real-time communications control infrastructure
- 75. Drag & drop calling
- 76. Web & CRM interface
- 79. Reporting Call tracking CDR reports
- 80. Filter by call-type or extension
- 81. CCE has ACD reports – standard
- 83. Current Calls – duration etc.13Reporting
- 84. ACD Reporting 14ACD Reporting
- 86. Re-Branding
- 87. On-hold (MP3s)
- 88. ACD Reports
- 90. Screen Shots cont… Company DirectoryFind Me
- 91. Dial Plan 16More Screen Shots
- 92. Choice of Solutions Standard Edition – HUD Personal Colour-Coded Call Status
- 93. Drag & Drop
- 94. Extension Sorting – Name,Number,Status
- 98. Click-to-Email
- 99. Interactive Desktop Alerts - Outlook
- 100. Re-branding
- 101. DIDs (Direct Inward Dialing)
- 102. Easy VoIP setup
- 104. PSTN Fallback
- 106. Branch Office Support – Branch Calling FOC*
- 107. Operator Panel - HUD
- 108. Call Parking Area
- 109. Drag & Drop Calling
- 110. Auto-Attendant (IVR)
- 111. Outlook Integration
- 112. Unlimited Extensions
- 113. Voicemail
- 114. Voicemail to Email
- 115. Hot Desk
- 116. Scheduler
- 117. Ring-all (Blast Group) /Simultaneous Ring
- 118. Call forwarding
- 119. Name Directory
- 121. Powerful CDR(Call Detail Record) Reporting 17Standard Edition
- 122. Choice of Solutions Enterprise Edition – HUD Team Call return, Call Out
- 124. Trunks Status Pages
- 127. Upload Voice Prompts
- 128. Full GUI Branding
- 130. Custom Caller IDs
- 131. IVR Authentication
- 132. VoIP-Ready
- 134. Group & User Permissions
- 135. Extension Search & Quick Menu
- 136. Shortcuts (Hotkeys)
- 137. Extension Groups
- 139. Paging/Zone Paging
- 141. Voicemail Groups
- 143. Conference Bridging 18Enterprise Edition
- 144. Call Centre Edition – HUD AgentReal-time Queue Statistics
- 146. Queue Status
- 147. Agent Login/Logout
- 150. On-the-Fly Recording
- 152. Web Access to Recordings
- 153. Skills-Based Routing
- 155. Agent Call Recording
- 157. Agents on Cell Phones
- 158. Agents Shared Across Sites
- 160. Full Featured ACD – Automatic Call Distribution19Call Centre EditionChoice of Solutions
- 161. trixbox Pro – the advantages Affordable & flexible
- 162. Lifetime licenses
- 163. Powerful installer – enabling easy installation
- 164. Features of Enterprise system at SME prices
- 166. HUD – all in one presence management tool – employee communication
- 167. CCE and HUD work together
- 168. Click to call / email, drag & drop call transfer, call barging etc.
- 169. Scalable as the business grows
- 170. 24 x 7 Technical Support Team20
- 171. Why trixbox Pro & ITSec LimitedEnterprise Features – SME prices
- 172. Past & Present technology supported
- 175. trixbox Pro – has the ‘hybrid-hosted’ advantage
- 176. Outlook & CRM integration
- 177. Proven record of implementing telephony systems
- 178. 6,000+ systems, 130,000 users in 60 countries21
- 179. Why trixbox Pro & ITSec Limited Ease of installation
- 180. IT Pros already know IP
- 181. Uses existing infrastructure (cat 5/6)
- 182. Uses standard routers & switches
- 183. IP phones are ‘plug & play’
- 184. Saves on cabling & maintenance (Ethernet)
- 185. Unified colleague communications 22
- 187. Enquiry Management Direct marketing system
- 188. Browser-based so no installation
- 190. Secure data - protected through industry standards
- 191. Create ‘1 click’ direct-marketing campaigns
- 193. Thank You For Your TimeFor further details visit our websiteswww.eitsec.co.ukwww.trixboxshop.co.ukwww.logoinn.comwww.enquiry-management.com25