Tu Son.PDF

Tu Son.PDF

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  PROFESSIONAL SUMMARY SKILLS WORK HISTORY TU SON 10100S. Winston Way, Oklahoma City, OK 73139 | (H) 405-692-2168 | (C) 405-317-6024 | [email protected] Store Manager focused on maximizing productivity and increasing customer base, believes exceptional customer service is essential success, results driven, determined to exceed company sales goals and expectations Customer relations Merchandising Goal-oriented Staff training and development Opening and closing procedures Client development Excellent communication skills Sales experience Strategic account development Outstanding interpersonal skills Staff training and development JUNE 2013-CURRENT Assistant Center Manager | Advance America | Midwest City, OK Maintain Oklahoma State audit compliance's. Participate in active community marketing programs. Conduct bi-weekly center audits. Controlling center expenses and maximize profit with P&L reports. Counted cash drawers and made bank deposits. Assigned employees to specific duties to best meet the needs of the store. Completed profit and loss performance reports. Developing reliable business partners. Ordering center supplies and managing expense disbursements. Closing end of day reports and paperwork filing. MARCH 2012-JUNE 2013 Verizon Wireless Representative | American Cellular | Oklahoma City, OK Managing store opening and closing shifts for our employees. Generated repeat business through exceptional customer service.
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  EDUCATION Offering values andbeliefs on products that fits customer needs. Demonstrated Verizon wireless devices and products. Managing store inventory products and restocking supplies. Examined merchandise to verify that it was correctly priced and displayed. MARCH 2010-FEBRUARY 2012 Senior Rental Sales Agent | Avis Budget Group | Oklahoma City, OK Determined customer needs by asking relevant questions and listening actively to the responses. Provided repeat customers with exceptional care and attention. Negotiated and finalized sales contracts. Maintained adherence to all company protocols. AUGUST 2007-MAY 2009 Retail Sales Representative | T-Mobile | Midwest City, OK Asked open-ended questions to assess customer needs. Learned, referenced and applied product knowledge information. Set up and explained new membership contracts. Maintained records related to sales. Stocked shelves and supplies and organized displays. CURRENT Bachelor of Arts: International Business University of Central Oklahoma, Edmond, OK 2008 Associate of Arts: Business Adminstration Oklahoma City Community College, Oklahoma City, OK