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U4 l5
Consumer rights protect customers and ensure they receive satisfactory products. Consumer rights stipulate that products must be as described, work properly, and last a reasonable amount of time. If a product is defective or misrepresented, consumer rights allow customers to return or exchange the purchase. Some key consumer rights include the product matching its description, functioning for a reasonable period of use, and including warranties in case of early failure.
U4 l5
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- 2. THE SMART CUSTOMER Thereare a lot of products out there and we need to know which ones are the right ones to buy.
- 3. THE SMART CUSTOMER Ifwe don’t know which ones to buy we may be getting a cheap product or someone might try to be tricking us. That is why we have “Consumer Rights”.
- 4. THE SMART CUSTOMER Whatare Consumer Rights Mr. Adam? Well I am glad you asked kids.
- 5. THE SMART CUSTOMER Theseare rights that we as consumers have just in case a good is not what it is supposed to be.
- 6. THE SMART CUSTOMER Firstof all the good must be satisfactory as described. If the good is a blue coat it shouldn’t be a red coat.
- 7. THE SMART CUSTOMER Soyou should be happy with your purchase and not want to return it.
- 8. THE SMART CUSTOMER Thegood must also work and last a reasonable amount of time. In other words it shouldn’t break after one hour of use.
- 9. Click here to see a videoon consumer rights!
- 10. 1. RESEARCH Look differentproducts and check out the prices. Can you afford the item you want?
- 11. 1. RESEARCH Afford meansto have enough money to buy an item.
- 12. 1. RESEARCH Research different brandsand models. Brands and models are the different types of products available.
- 13. 1. RESEARCH Examples ofbrands are: Apple, Samsung, LG, Nokia, and Sony.
- 14. 2. READ THEFINE PRINT Anytime you agree to the terms and conditions of something you have to sign a contract.
- 15. 2. READ THEFINE PRINT A contract is a promise between you and the company you have the contract with.
- 16. 2. READ THEFINE PRINT The fine print is a set of rules that you and the company share.
- 17. 2. READ THEFINE PRINT Make sure to read the fine print so you know exactly what is expected of you and what to expect from the company.
- 18. 3. KEEP YOUR RECEIPTS Areceipt is a piece of paper saying you bought the item. If the item breaks or you want to return it, the receipt allows you to do so.
- 20. 4. IF ITIS TOO GOOD TO BE TRUE IT PROBABLY IS. If there is a deal on an item or you can get something for unbelievably cheap it’s probably not true.
- 22. 4. IF ITIS TOO GOOD TO BE TRUE IT PROBABLY IS. There is always a catch or something you have to do so remember to think about these four things when buying
- 23. •Complete the worksheet as homeworkusing pages 23 and 24 in your book!