Commercial Banking: Definition - Functions – Personal Banking –
Corporate Banking – Digital banking – Core Banking System (CBS) -
Role of Banks in Economic Development.
1. UNIT 2
Notes by Ms. Anubala.S
Asst. Professor,
Department of B.Com ISM
2. Commercial Banking – Overview & Definition
• Definition: Financial institutions that accept deposits,
offer loans, and provide financial services to individuals
and businesses.
• Main Purpose: Act as intermediaries between savers and
borrowers, facilitating economic activity.
3. Functions of Commercial Banks
• Accepting Deposits: Savings, current, and fixed deposits
• Lending Money: Loans, overdrafts, credit facilities
• Transfer of Funds: Cheques, drafts, electronic transfers
• Agency Functions: Paying bills, collecting cheques, etc.
• Utility Services: Safe deposit lockers, forex services,
investment advisory
4. Personal Banking
• Tailored services for individuals:
• Savings and current accounts
• Personal loans & home loans
• Debit/credit cards
• Internet/mobile banking
• Financial planning & insurance
6. Digital Banking
• Definition: Delivery of banking services via digital
platforms
• Key Features:
• Online & mobile banking
• Instant fund transfers (IMPS, UPI)
• E-statements & digital onboarding
• Chatbots and virtual assistants
• Benefits: Convenience, speed, 24/7 access, cost-
effectiveness
7. Core Banking System (CBS)
• Definition: Centralized system that allows real-time
banking across branches
• Advantages:
• Unified customer experience
• Centralized data management
• Real-time transaction processing
• Efficient banking operations
8. Role of Banks in Economic Development
• Mobilization of Savings: Encouraging public savings and
investment
• Credit Allocation: Funding for agriculture, industry,
MSMEs
• Employment Generation: Financing entrepreneurs and
self-employed
• Infrastructure Development: Support for housing,
transport, and public utilities
• Financial Inclusion: Expanding access to rural and
underserved populations