This document discusses reprographics equipment and training. It identifies advantages of using a computerized database and outlines principles of the Data Protection Act. It also notes points raised at a meeting between a company owner and manager regarding an employee suffering from RSI and an unwelcoming customer area. Reprographics equipment described includes photocopiers, laminators, scanners, binders, printers. Training is required for health and safety compliance, minimizing damage, improving productivity and reducing waste. In-house vs external copying is also discussed.