The document discusses universal acceptability of top-level domains (TLDs) and domain names. It emphasizes that for a TLD to "just work", its registry needs to ensure various parties are aware of and support the TLD, including software developers, application providers, and security/anti-spam services. The document recommends registries reach out to their community, provide documentation and participate in industry events. It highlights two initiatives that help with universal acceptability - the Public Suffix List, which is a community-driven list of domain name suffixes, and the Mozilla IDN Whitelist, which reviews IDN policies to prevent confusable domain names.