Fern W. Schanback has over 10 years of experience in mental health counseling and crisis intervention. She holds a Master's degree in Mental Health Counseling and certifications in school counseling, CPR/AED, and crisis counseling training. Her professional experience includes positions as a residential counselor, intake coordinator, and project coordinator for crisis counseling after Hurricane Sandy. She has extensive training and experience providing counseling, case management, and crisis services for individuals with mental illness, substance abuse issues, and developmental disabilities.