User Experience Design: The Past, The Present, The Future
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The document discusses user experience design (UXD), its importance in creating user-centered solutions, and the future direction of UX. It emphasizes the need for empathy, problem-solving, and collaboration in design processes while outlining various roles within UX and methods for learning and development. It also highlights emerging technologies and trends that will shape the future of UX, including virtual and augmented reality, service design, and interaction methods.
User Experience Design: The Past, The Present, The Future
- 1. User Experience The Past, present & future Where is UX going and how you can learn more
- 2. Experience without theory is blind, but theory without experience is mere intellectual play. ImmanuelKant
- 3. Tonight -Tonight ‣Hello ‣About User Experience Design (UXD) ‣What it does ‣Who does it ‣How to do it ‣Where it’s going ‣Morphing into a UXr ‣Q&A
- 4. Hello -Hello ‣My name is ‣Founder of ‣What I’ve done ‣What I do ‣Who I do it for
- 5. WhatisUX?
- 6. -WhatUXis User experience design (UXD) is the process designing satisfaction by improving the usefulness, usability, and desirability in the interaction between a person and the product they’re using. WhatUXis
- 7. UX is all about -UXisallabout ‣How a product works ‣How it feels ‣Who is using it ‣How they use it ‣What they want to do ‣What we want them to do
- 8. -Wesolveproblems Using a solid Human Centred Design process, we create solutions that solve real problems in real life contexts for real people. Wesolveproblems
- 9. -Solutionstoproblems Solutionstoproblems ‣ Apps ‣ Websites ‣ Wearables ‣ Spaces (cafes, schools) ‣ Augmented and Virtual Realities
- 10. WhatdoesUXdo?
- 11. WhatdoesUXdo? -WhatdoesUXdo? ‣Makes things useful, usable and desirable ‣Understands your business ‣Understands your customer ‣Helps create your vision ‣Improves peoples lives ‣Makes the complex easy ‣… by bringing the user to the core of the process
- 12. User -User We’re designing for real people.
- 13. User=Person -User=Person Show empathy. Learn who we’re designing for.
- 14. Assumption
- 15. WhydoUX? -WhydoUX? ‣Make ideas tangible ‣Look at things in new ways ‣Low risk ‣Quick to test ‣Cheap to iterate ‣Inclusive
- 17. WhodoesUX? -WhodoesUX? UX Researcher Information Architect Interaction Designer Visual Designer Usability Tester Context Structure Movement Feeling Feedback
- 18. It’saprocess
- 19. UX Process -UXProcess STRATEGY LAUNCH EVALUATE RESEARCH ANALYSIS DESIGN PRODUCTION BETA LAUNCH
- 20. Experience Principles -ExperiencePrinciples Does it solve a problem? Useful Usable Is it easy to use and interact with? Learnable Does it require little need for guidance? Aesthetic Does it accurately reflect your brand? Emotional How should the customer feel?
- 21. “Supposing is good, finding out is better.” MarkTwain
- 22. W,W,W,W,H
- 23. Design thinking -IdeaAcceleration No time to think.
- 24. Starts with research -Essentials 5 W’s & an H ‣Why ‣What ‣Who ‣When ‣Where ‣How
- 29. Accessibility -Accessibility Inclusive Design. Starter guide: “DESIGNING WITH EMPATHY”
- 31. UX Design -UXDesign Detailing vision and ideas.
- 32. Usability testing -Usabilitytesting Make it better.
- 33. UX Toolkit -UXToolkit Makes things USEFUL Research Information Architecture Interaction Design Experience Design Persuasive Design Makes things FINDABLE Makes things USABLE Makes things SEAMLESS Makes things HAPPEN
- 34. HowdidUXhappen? -HowdidUXhappen? We create the best from what is available at the time.
- 36. Persuasivedesign
- 37. Light
- 38. Storytelling
- 39. ServiceDesign
- 40. Automation
- 41. Moveabletype
- 42. Thetelegraph
- 44. Thefirstcomputer
- 46. RemoteControl
- 48. Imaging
- 49. Interaction
- 50. Lightness
- 51. Darkness
- 55. UXtoday
- 56. Creatingcontent
- 58. Atonewithcontent
- 59. Ubitech
- 60. Where is UX Heading? -WhereisUXHeading? FULLBODY EXPERIENCES While VR, AR and AI are going to change everything. Again. MICRO EXPERIENCES The onset of wearables is encouraging us to think small SPATIAL DESIGN Creating better ways for people to flow through and work in spaces. SERVICE DESIGN The elements that make up an entire service from system to store. A discrete interface, desktop and handheld devices. EXPERIENCE DESIGN
- 63. Printing Reality
- 67. Biometrics
- 68. No interface
- 69. Blurring of reality and digital
- 70. Robotics
- 73. Changeable parts
- 74. Adjustable DNA
- 75. How do you become a UXr?
- 76. -Books More good reading — This is Service Design Thinking — The UX Book — Smashing Magazine (UX) — Lean UX — Don't Make Me Think — Universal Principles of Design — Undercover User Experience Design — Seductive Interaction Design — The Design of Everyday Things
- 77. -Onlinecourses Online courses — YouTube — Career Foundry — The Gymnasium — Coursera — Design Lab — Team TreeHouse — Udemy — lynda.com — academyxi.com (soon)
- 78. -Onlinecourses Face to face courses — UXD:Velocity — UXD:Bootcamp
- 79. -Onlinecourses Connect with people — IxDA — Our XiThink series — UX Book clubs — UX Meetups
- 80. -Onlinecourses Borrow and steal — Dribbble — Pinterest — Behance
- 81. -Onlinecourses Practice and play — Axure — Sketch & Invision — Omnigraffle — Visio — Balsamiq — Mockflow — HotGloo — Pop App + pen & paper
- 82. -Onlinecourses Gain some experience — Your favourite charity — Tradespeople and cafes — Your local retailers — Contact the big banks and insurance companies
- 83. -Neverstoplearning Never stop learning — Never — Ever.
- 84. Prior experience -WhatisUX? — Visual Designers — Coders — Product Managers — Psychologists — Researchers — Analysts — Marketers — Communication Designers — Baristas
- 85. “The UX course at Academy Xi completely changed my life, the in depth course knowledge combined with practical project applications left me with a confident understanding and love the UX process, so much so I quit my job and now work in UX. Guy Willis Previously: Account Service at Clemenger Currently: Experience Producer at Velvet Onion -Paststudents Past Students
- 86. Lin Mei Previously: Digital Designer at Leo Burnett Currently: UI/UX Designer at Leo Burnett “I had a great time at Academy Xi, tutors are very friendly and supportive, classmates were fun to hang out with. It was more than just a learning experience to me. During the course, I was able to apply some of the design thinking to daily jobs, it changed the way I think about design, prior to the course, I was focusing more on the design details, how it looks etc. Now I think more of the function & structure.” -Paststudents Past Students
- 87. “Academy Xi has truly kickstarted my career as a CX/Service Designer. The combination of theory and hands on exercises meant that I could apply new techniques to my job immediately week after week. Even better we all became friends and each others support system, both the students and the awesome mix of professors.” Ulrik Gotsche Previously: Creative Strategist at M & C Saatchi Currently: Creative Strategist at M & C Saatchi -Paststudents Past Students
- 91. Getintouch -66-68DevonshireStreetSurryHills2010 — Ben Wong [email protected] 0415 998 956 — Charbel Zeaiter [email protected] 0411 115 770
- 92. See you in the future Thank you