Download to read offline
Uploaded byHealthXn
Value creation in health:investing in people and process
This document discusses PulseLearning, a company that provides learning solutions to healthcare clients. It introduces PulseLearning's background, vision, and mission to be a leader in providing healthcare knowledge solutions and improving health outcomes in Australia. The document outlines PulseLearning's value proposition and testimonials from healthcare clients that chose PulseLearning for its understanding of the healthcare sector and ability to deliver accredited training. It also discusses challenges facing the healthcare industry like rising costs, changing patient expectations, and skills gaps. PulseLearning proposes investing in people, processes, and advanced learning technologies to address these challenges and improve teamwork, communication, and patient-centered care.
More Related Content
Similar to Value creation in health:investing in people and process
Value creation in health:investing in people and process
- 1. Value creation inhealth care: investing in people and process Professor Steven Boyages & Jim Breen
- 2. Introductions Company Profile: • • • • Headquartered inIreland Offices in US, UK, Canada and Australia Founded in 1999 by Jim Breen Employ over 80 experts Value Proposition: We create learning solutions that bring measurable business value to our clients. We achieve this through a high-energy, client-centric approach that combines excellence in people, process, partners, technology and innovation.
- 3. Our Vision &Mission PulseLearning Australia Health Care Market Vision: To be the recognised leader in Australia in the provision of Health Care knowledge solutions. PulseLearning Australia Health Care Market Mission: To enable the Health Care sector to leverage the best available learning content and systems to measurably improve health outcomes.
- 4.
- 5. Why PulseLearning? Bupa neededa supplier who not only understands the Care sector but who can also deliver accredited compliance training on a national basis. PulseLearning give us the flexibility we need to deliver large amounts of training and is a real partner looking to constantly improve and provide better value. James Clegg, Head of Organisation, Development & Talent Lifeways decided to partner with PulseLearning because they are recognised experts in the design, development and production of business-critical compliance training. This, coupled with their understanding of our industry, makes them an ideal partner for the development of compliance and safety-critical training across our business. Tracie Marriner, Learning and Development/QA Manager Advantage Healthcare Group recently chose PulseLearning to write, build, deliver and maintain our complete induction training programme for all Care workers in our business. They will be developing a cross disciplinary-blended induction programme with them being responsible for the design and delivery of both online and face-to-face (F2F) training. We chose PulseLearning because they understand the Care sector, compliance and look to give us a real return on investment. Richard Murfin, Learning and Development Manager
- 7.
- 8. Health work matrix HighTouch Team and Workflow Platform High Tech Technology Platform
- 11. The Perfect Storm ChangingHealth Patterns Rising cost of health care Increasing consumer expectations Need for new models of care Technology
- 12. “Storm Damage” Staff Shortages PoorEconomic Development Competency gaps Increased Medical Error Poor staff utilisation and productivity Poor Staff Morale
- 13. Investment and RiskManagement Strategy
- 14.
- 15. What is theliterature saying?
- 16. The Lancet -December 2010 Put simply, the education of health professionals in the 21st Century must focus less on memorising and transmitting facts and more on promotion of the reasoning and communication skills that will enable the professional to be an effective partner, facilitator, adviser and advocate. Julio Frenk et al. Health Professionals for a new century Transforming education to strengthen health systems in an Interdependent world. The Lancet v 376 Dec 2010
- 17. What can welearn from bees 1. Community ecosystem 2. Governance 3. Shared tasks 4. Structure 5. Coordination 6. Collaboration 7. Communication
- 21. We need toembrace social media
- 22. What are wetrying to do? To improve teamwork, communication and collaboration for safer patient-centred care, and better staff experiences Why are we trying to do this? Increased staff motivation, well-being and retention Decrease in staff turnover Increased patient and carer satisfaction Increased patient safety Increase in appropriate use of specialist clinical resources Reductions in patient mortality and critical incidents Increase in access to and coordination of health services 22
- 23.
- 24. AGILE to BuildTeam Health Aggregated Intelligent Learning Environment Foundations – Right Start • Individual • Roles and Responsibilities • Risks and Rewards High Performance Teams • Roles • Reflection • Respect Advanced Settings of Care • Advanced Clinical Modules • Simulation 24
- 26.
- 27. Figure 12 Source: TheLancet (DOI:10.1016/S0140-6736(10)61854-5) Terms and Conditions
- 28. • “The reasonableman adapts himself to the world: the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man” • George Bernard Shaw
- 29. • “The reasonableman adapts himself to the world: the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man” • George Bernard Shaw