Virtual
Assistant
By: Pamela Vivien Pollo
WHAT IS VIRTUAL
ASSISTANT?
VIRTUAL ASSISTANT
A Virtual Assistant (VA) is a highly-skilled,
independent professional who remotely provides
administrative, technical and creative business
support services.
 A Virtual Assistant (VA) can handle many of the
everyday scheduling, and technical aspects that
keep your business operating smoothly.
 A Virtual Assistant (VA) is a self-employed
administrative or personal assistant who works
remotely usually at home for various clients.
“Why would anyone hire
a virtual assistant?”
A business is a lot of work, one person realistically
cannot do everything. When help is needed, it's best to look
for VA because your business could end up going downhill
because of it.
A business owner also does not want to sacrifice
quality. Quality tends to be sacrificed when one person is
trying to do a five person job. That's where a virtual assistant
can come in!
How Virtual
Assistants
Work?
Many virtual assistants assist several different clients
with a variety of services, such as invoicing, making travel
arrangements, or doing research. Pay can be on a per
project basis—hourly or fixed-price. If you need a virtual
assistant longer term or on an ongoing basis, you may
need to consult your HR partner or other advisor to verify
the worker’s classification.
What do Virtual Assistants do?
Calendar management
Email management
Social media management
Appointment setting
Marketing and PR
Research
Writing
Graphic creation
Website management
Bookkeeping
Customer support
Project management
Travel booking
Customer service
Here are some
typical types of
tasks a virtual
assistant might
handle:
1. Administrative or Fielding Calls
 Answer calls, return emails,
and similar tasks
 Provide various levels of
customer service
 Type documents, mail letters,
and take notes
2. Personal Assistant
 Serve as a point of contact
for other team members
 Schedule meetings and
manage daily calendar
 Book travel
accommodations and car
rentals
3. Marketing Support
 Manage blogs and social
media accounts
 Create presentations and
sales materials
 Collaborate with writers,
graphic artists, and
designers
4. Professional Support
 Handle financial tasks in
payroll and accounting
 Make business purchases
and deal with vendors
 Share industry-related
advice and guidance
5. IT or Technical Support
 Handle website
maintenance and updates
 Manage servers, networks,
and office hardware
 Provide tech support to
customers and vendors
6. Sales Support
 Drive traffic to online
storefronts
 Create promotional
campaigns and events
 Find and engage potential
customers
7. Operational Tasks
 Advise on best business
practices
 Build teams and recruit other
virtual assistants
 Handle scheduling and
delegate daily tasks
Advantages
and
Disadvantages
of
Virtual Assistant
ADVANTAGES:
1. A Flexible Schedule
We all like the idea of having a flexible schedule, but it’s not
always in the cards. In fact, few jobs provide employees with a
flexible schedule of any kind. But if you are considering
becoming a virtual assistant, this type of flexibility may be in
your future. This means that if you will have the luxury of
spending more time with your children, friends or spouse.
2. Build Your Work Experience
Becoming a virtual assistant means that you will potentially
work on a variety of different types of jobs and, in the process,
learn a good deal about many different industries and fields. In
terms of overlooked benefits to becoming a virtual assistant, this
one ranks rather high.
3. A Work From Home
Just like having a flexible schedule is appealing to most
people, so is the idea of working from home. Becoming a virtual
assistant, you will not just be able to work from home, but you
may be able to work, well, “virtually” anywhere.
4. You never have to look for another job, because you
have created your own.
5. You set your own schedule, including vacations and
days off.
6. You are the boss.
7. You can choose to earn more or less money depending
on how much you are willing to work.
8. As a virtual business you can work anywhere in the
world.
DISADVANTAGES:
COMMUNICATION
1.You don’t have a job, which means no salary, no benefits and
no vacation pay.
2.You set your own schedule, but work according to your client
needs, which may mean you are up until 3:00am to meet a
deadline.
3.You are the boss, which means it’s all up to you. You find the
clients, you do the work, you pay the bills and you meet the
deadlines
4.You work from home, with all the inherent distractions of being
at home. That includes kids, housework, pets, TV, the garden,
online games and Googling yourself.
5.You can make as much money as you are willing to work for,
but it is way too easy to work way too much and burn out.
KEYS TO
SUCCESS IN
VIRTUAL
ASSISTANCE
1. Love your work
2. Be efficient.
3. Create an action list.
4. Manage your time
wisely
5. Focus on customer
care
6. Enhance your
technological skills
7. Get involved with your
teamwork.
8. Master the art of
communication.
9. Set your major
priorities.
10. Right skills
11. Right services
12. Right time
CHARACTERISTICS
OF A VIRTUAL
ASSISTANT
Positive
Mindset
Positive
Attitude
Responsible
and Well
Disciplined
HOW TO
DEVELOP A
RIGHT MINDSET
1. Have Big Vison
2. Work Smart but Delegate Work
3. Love your Business or work
4. Say yes, Say no
5. It’s okay to fail
Thank you for
watching!

Virtual Assistant

  • 1.
  • 2.
  • 3.
    VIRTUAL ASSISTANT A VirtualAssistant (VA) is a highly-skilled, independent professional who remotely provides administrative, technical and creative business support services.
  • 4.
     A VirtualAssistant (VA) can handle many of the everyday scheduling, and technical aspects that keep your business operating smoothly.  A Virtual Assistant (VA) is a self-employed administrative or personal assistant who works remotely usually at home for various clients.
  • 5.
    “Why would anyonehire a virtual assistant?”
  • 6.
    A business isa lot of work, one person realistically cannot do everything. When help is needed, it's best to look for VA because your business could end up going downhill because of it. A business owner also does not want to sacrifice quality. Quality tends to be sacrificed when one person is trying to do a five person job. That's where a virtual assistant can come in!
  • 7.
  • 8.
    Many virtual assistantsassist several different clients with a variety of services, such as invoicing, making travel arrangements, or doing research. Pay can be on a per project basis—hourly or fixed-price. If you need a virtual assistant longer term or on an ongoing basis, you may need to consult your HR partner or other advisor to verify the worker’s classification.
  • 9.
    What do VirtualAssistants do? Calendar management Email management Social media management Appointment setting Marketing and PR Research Writing Graphic creation Website management Bookkeeping Customer support Project management Travel booking Customer service
  • 10.
    Here are some typicaltypes of tasks a virtual assistant might handle:
  • 11.
    1. Administrative orFielding Calls  Answer calls, return emails, and similar tasks  Provide various levels of customer service  Type documents, mail letters, and take notes
  • 12.
    2. Personal Assistant Serve as a point of contact for other team members  Schedule meetings and manage daily calendar  Book travel accommodations and car rentals
  • 13.
    3. Marketing Support Manage blogs and social media accounts  Create presentations and sales materials  Collaborate with writers, graphic artists, and designers
  • 14.
    4. Professional Support Handle financial tasks in payroll and accounting  Make business purchases and deal with vendors  Share industry-related advice and guidance
  • 15.
    5. IT orTechnical Support  Handle website maintenance and updates  Manage servers, networks, and office hardware  Provide tech support to customers and vendors
  • 16.
    6. Sales Support Drive traffic to online storefronts  Create promotional campaigns and events  Find and engage potential customers
  • 17.
    7. Operational Tasks Advise on best business practices  Build teams and recruit other virtual assistants  Handle scheduling and delegate daily tasks
  • 19.
  • 20.
  • 21.
    1. A FlexibleSchedule We all like the idea of having a flexible schedule, but it’s not always in the cards. In fact, few jobs provide employees with a flexible schedule of any kind. But if you are considering becoming a virtual assistant, this type of flexibility may be in your future. This means that if you will have the luxury of spending more time with your children, friends or spouse.
  • 22.
    2. Build YourWork Experience Becoming a virtual assistant means that you will potentially work on a variety of different types of jobs and, in the process, learn a good deal about many different industries and fields. In terms of overlooked benefits to becoming a virtual assistant, this one ranks rather high.
  • 23.
    3. A WorkFrom Home Just like having a flexible schedule is appealing to most people, so is the idea of working from home. Becoming a virtual assistant, you will not just be able to work from home, but you may be able to work, well, “virtually” anywhere.
  • 24.
    4. You neverhave to look for another job, because you have created your own. 5. You set your own schedule, including vacations and days off. 6. You are the boss. 7. You can choose to earn more or less money depending on how much you are willing to work. 8. As a virtual business you can work anywhere in the world.
  • 25.
  • 26.
  • 27.
    1.You don’t havea job, which means no salary, no benefits and no vacation pay. 2.You set your own schedule, but work according to your client needs, which may mean you are up until 3:00am to meet a deadline. 3.You are the boss, which means it’s all up to you. You find the clients, you do the work, you pay the bills and you meet the deadlines 4.You work from home, with all the inherent distractions of being at home. That includes kids, housework, pets, TV, the garden, online games and Googling yourself. 5.You can make as much money as you are willing to work for, but it is way too easy to work way too much and burn out.
  • 28.
  • 29.
    1. Love yourwork 2. Be efficient. 3. Create an action list. 4. Manage your time wisely 5. Focus on customer care 6. Enhance your technological skills 7. Get involved with your teamwork. 8. Master the art of communication. 9. Set your major priorities. 10. Right skills 11. Right services 12. Right time
  • 30.
  • 31.
  • 32.
  • 33.
    1. Have BigVison 2. Work Smart but Delegate Work 3. Love your Business or work 4. Say yes, Say no 5. It’s okay to fail
  • 34.