The document outlines various predictions for 2018 regarding IT trends, specifically focusing on the shift towards subscription-based services like Microsoft 365 and Desktop-as-a-Service (DaaS), as well as the rise of cloud computing and digital transformation. Industry experts highlight the growing importance of performance management tools designed for virtualized infrastructures and the emergence of cost-effective solutions like Raspberry Pi in the thin client market. Overall, organizations are expected to adapt to these changes by enhancing user experience and shifting towards more application-centric models in their IT operations.