This document provides an overview of Voice over Internet Protocol (VoIP) technology. It describes how VoIP works by converting voice signals to digital data that is transmitted over the Internet using packet switching. Common VoIP protocols like SIP and H.323 are discussed along with VoIP components like softphones, gateways, and codecs. Advantages of VoIP include low cost and flexibility, while disadvantages include reliability issues and lack of service during power outages. The document recommends that most VoIP issues will be addressed by 2008 when it will gain widespread consumer acceptance.