Volusion
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The document details the Volusion development services offered by Hvantage Technologies, focusing on e-commerce store creation, customization, and data entry services. It outlines features such as SEO-friendly designs, product listing management, and various support services that enhance online customer experiences. Additionally, it highlights the importance of effective e-commerce customer service for maintaining consumer loyalty and improving retail performance.
Volusion
- 1. [email protected] +1-347-918-3427 VolusionDevelopment | Product Management | Customer Service
- 3. [email protected] +1-347-918-3427 What is Volusion Development?? Volusion is an open source eCommerce store development tool which is simply expandable and extremely flexible. Volusion has the ability to handle various levels of complexity and is used to manage over 40000 online store owners. Some features of Volusion include easy editing content, built-in sharing with popular social networks, custom reviews on product pages, one page checkout, auto zoom, POS system tracking etc.
- 4. [email protected] +1-347-918-3427 Why Choose Hvantage?? Hvantage is well known for its competence and expertise in developing and modifying Volusion’s eCommerce platform. Our developers are skilled at creating an excellent online store through optimum usage of Volusion. Volusion’s costing structure and interface. They create custom code thereby programming it to deliver you a simplified eStore.
- 5. [email protected] +1-347-918-3427 What are the features of our development?? Our Volusion store is customer-centric, SEO-friendly, structured with painless navigation, we can provide you with a customized Volusion store. We also offer brand new templates or modify already available template, develop modules and plug-ins, static and dynamic pages integration along with expert Volusion Consulting services. Our Volusion programmers are well versed with
- 6. [email protected] +1-347-918-3427 What do we offer?? ◆ Custom Volusion Development Services ◆ UI/UX focused eCommerce Store Design ◆ PSD to Volusion Conversion ◆ Template Design & Development ◆ Theme Design & Development ◆ Module Development & Integration ◆ API Integration ◆ Migration ◆ Version Upgrades ◆ Maintenance and Support
- 8. [email protected] +1-347-918-3427 What are Volusion Data Entry Services?? (1-2) Our Volusion Product Entry Experts can assist you by offloading the mundane data entry/product upload in your Volusion Shopping Cart. We assign a devoted Project Manager to look into Volusion Data Entry Project and Quality monitoring.
- 9. [email protected] +1-347-918-3427 What are Volusion Data Entry Services?? (2-2) ◆ Volusion Product Data Entry ◆ Volusion Product Image Editing & Upload ◆ Volusion SEO Services ◆ Volusion Product Description Writing & Product Review Writing ◆ Volusion Bulk Product Upload Services ◆ Volusion Data Entry for Social Media Selling
- 10. [email protected] +1-347-918-3427 Volusion Product Data Entry (1-3) We can assist you in generating your Volusion Product Listings precisely and effectively. Our Volusion Product Upload team is skilled at not only manually inputting all items but also at uploading item data in batches in the .csv file format. Our experts can assist you with: ◆ Entering major information like title, images, price etc.
- 11. [email protected] +1-347-918-3427 Volusion Product Data Entry (2-3) ◆ Volusion Category Management by assigning a product to the category and subcategory with its details ◆ Marketing Item Page and managing Sales Price ◆ Allowing color and texture alternatives for your potential buyers to flip through each of your items
- 12. [email protected] +1-347-918-3427 Volusion Product Data Entry (3-3) ◆ Effectively adding details on ‘Deals of the Day’ to exhibit your daily deals ◆ Generating coupons and discounts to provide special promotions to your buyers
- 13. [email protected] +1-347-918-3427 Volusion Product Image Editing & Upload (1-2) We assist your potential buyers to get into the product details by modifying and uploading perfect pictures to assure your buyers while purchasing your items. We allow your buyers to view your displayed product in various colors and at different angles. Your item images are uploaded prior to its conformation with Volusion’s Product image guidelines like item file size, file format and file naming convention.
- 14. [email protected] +1-347-918-3427 Volusion Product Image Editing & Upload (2-2) ◆Item Image Resizing/Scaling ◆Item Image Cropping/Clipping/Cutout ◆Item color and lighting amendment ◆Eliminating redundant elements ◆Item Photo Retouching ◆Product Orientation correction ◆Image Background Elimination/Correction ◆Including/Eliminating Borders from item images
- 15. [email protected] +1-347-918-3427 Volusion SEO Services (1-2) Attract more buyers to your Volusion Store via elegant SEO tactics while uploading your items and images and thus creating an impact on Google, Bing and Yahoo. ◆ Our Volusion product management team is skilled at incorporating meta information like title, description etc. and utilizing pertinent keywords while listing item categories and entering your item description pages.
- 16. [email protected] +1-347-918-3427 Volusion SEO Services (2-2) ◆ We ensure that your items are ranked high on the search engines by making use of SEO-oriented keyword rich URLs.
- 17. [email protected] +1-347-918-3427 Volusion Product Description Writing & Product Review Writing (1-2) It is very essential to have appropriate and appealing item descriptions and reviews to attract potential buyers. ◆ Our Skilled Product Description writers smartly showcase the attributes and benefits of your items/service ◆ We have versatile SEO content writing offerings for a range of items across diverse verticals
- 18. [email protected] +1-347-918-3427 Volusion Product Description Writing & Product Review Writing (2-2) ◆ In close coordination with Call to Action phrases and apt keywords, our SEO writers develop well-analysed item descriptions and item reviews.
- 19. [email protected] +1-347-918-3427 Volusion Bulk Product Upload Services ◆ At Hvantage, our Volusion Product Management team update and include more information in the quickest time span using CSV file ◆ We are proficient in handling bulk import and export tool for sending enormous data.
- 20. [email protected] +1-347-918-3427 Volusion Data Entry for Social Media Selling We allow your store to have an extended reach throughout the social web: ◆ Having Facebook Page with item listing ◆ Managing regular deals and promotions, and making most up-to-date announcements via Twitter ◆ Upload videos on YouTube and enhanced showcase of your items by including the video links to your item pages
- 22. [email protected] +1-347-918-3427 What is Ecommerce Customer Service??? Ecommerce Customer Service (sometimes spelled e-commerce customers service) is a strategy for providing Customer Service to customers on online stores.
- 23. [email protected] +1-347-918-3427 What are the benefits of ECommerce Customer Service? When retailers invest in improving their ECommerce Customer Service, delivered via a call center, live chat, or other channels, they tend to be rewarded with more loyal customers, better conversion rates, and an advantage over their competitors.
- 24. [email protected] +1-347-918-3427 Why Hvantage Technologies Inc. for ECommerce Customer Service? Hvantage is fast and flexible so retailers can easily adapt to the changing landscape of consumer expectations and scale when they grow.
- 25. [email protected] +1-347-918-3427 What can Customer Service do other than grievance handling?? Since the experience of shopping online has some fundamental differences to brick and mortar stores, online retailers must approach Customer Service slightly differently. One of the key differences involves customer context. When a shopper enters a store, a clerk or Customer Service agent can begin to identify some things that will help them decide how to provide support.
- 26. [email protected] +1-347-918-3427 When and how much of Customer Service?? Is the customer in a hurry? Does the customer appear to be in a good mood? Do they look determined to buy something or are they just killing time while they wait for someone? Having a sense of some of these bits of information will inform retailers how to best provide service, like whether or not the shopper wants attention or to be left alone.
- 27. [email protected] +1-347-918-3427 What to keep in note when providing Customer Service? Online shopping does not provide these types of visual clues, so when online retailers want to provide e-commerce Customer Service they must take a different approach. Context has to come in the form of data, which can be used to provide better experiences.
- 28. [email protected] +1-347-918-3427 What could be the different Customer Service ways?? Offer multi channel support. Different channels have different strengths and weaknesses. Measuring how customers use each channel will allow retailers to take full advantage. They might prefer direct support via chat but communication (like new offerings or sales) might be better through social media. Personalize support and marketing. Since all activities, from browsing to buying to Customer Service, happens online, it’s possible to track and measure customer behavior. That means when a customer reaches for support, the support agent will already have access to information about the customer, including purchase history, which will allow the agent to treat the customer like a person. Offer self-service. Since many customer prefer to help themselves, many online retailers benefit from offering a help center, which can include answers to frequently asked questions (FAQs), return policies, and more.
- 29. [email protected] +1-347-918-3427 Why “The Customer Service”? All online retailers should invest in e-commerce Customer Service. Providing a great customer experience is one of the few ways to genuinely stand out in an already saturated online retail marketplace. Customers who don’t get the service they’d prefer can simply move onto to another store; it’s literally a click away. And that’s why Customer Service becomes more important.
- 30. [email protected] +1-347-918-3427 How Hvantage helps in Customer Service?? Hvantage helps retailers build great relationships with their customers by improving all aspects of the customer experience. Hvantage offers resources that handle everything from phone support to live chat to email support.
- 31. [email protected] +1-347-918-3427 What are the Channels of Customer Service?? Social Media Mobile App Email Social Media Mobile App Email Social Media Mobile App Email Telephone Web Chat Others
- 32. [email protected] +1-347-918-3427 What is the Channel Preference??