Radical Recruiting:
Sourcing, Screening, &
Show Rates
Dana Chisnell
dana@usabilityworks.com
@danachis
PAIN
HEARTACHE
MISERY
• Participants are humans, too
• They have widely varied experience
• But they do similar things
• Screening limits who gets in the room
in ways you don’t intend
• You’re missing awesome participants
• You’re losing out on research
opportunities that are practically free
• There are sources out there that you’re
not tapping
• Why recruiting based on demographics
isn’t giving you the participants you need
• Show rates are about touch points
Recruiting the Right Users to Get Real Results

Recruiting the Right Users to Get Real Results