Waleed mohamed fathy (2)

Waleed mohamed fathy (2)

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  Waleed Mohamed Fathy Address:14, taez St, Nassir city Cairo, Egypt Telephone: 2022-4017157 + 2022-4034929 Mobile: (201001717870)(01028888901) E-mail: [email protected] Objective  Prepare,implementandcompile dataforstrategicsales plan, annual budget, monthly reports, annual goalsforecastsandotherreport as direct/required.  Developbanquetmenuspricingandrevenueminimumsusingcurrentcompetitive data.  Solicitnewandexistingaccountstomeet/ exceedrevenue goalsthiswill consistof telephone solicitation, outsidesales calls, site inspectionsand correspondence.  Recruit, direct, manage,trainandcounsel cateringsales& banquetstaff. aswell asmonitorjob performance toensure asuccessful banquet /outside cateringexperience byourguest  Activelyparticipateincateringsalespresentations,propertytoursandcustomermeetings  Participate indailybusinessreview meeting,salesmeetingandmanagementmeetings  Responsible formaintainingastrongclientrelationshipandinsuringthatall convention specificationare communicatedtoandexecutedbyall hotel operatingdepartmentmakingfora successful meetingexperience forthe meetingplannerandattendees.  Responsible forthe developmentandmaintenance of all policies, proceduresandquality standerswithinthe department, utilizingacontinuousimprovementapproachtoensure a high quality, costeffective andcustomeroperation.  Responsible fordevelopmentandimplementationof atrainingto insure ahighquality presentationandlevel of customerservice withinthe banquetservice /functionservice staffs  Manage inconjunctionwiththe executive steward, the inventorycontrol andbreakage /loss reductionof china, glassandsilverasit relatestofunctionservicesand banquetservices.  Give dailysupportandguidance tofellow banquetpersonnel aswell asmonitorjob performance toensure asuccessful meeting/ banquetexperience ourguests.  Maintaina highlevel of service byconstantlytrainingandcoachingall directreportsand staff.  Inspectandoversee the cleanlinessandmaintenance of all function space, publicareas, and service areasonall banquetlevels.Coordinatewithhousekeepingandengineeringtoensure the highestlevelof product delivery.  Responsible formonthlyschedulingandpayroll forthe banquetdepartment.
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   Ensures highestlevelsofcustomersatisfaction.Also responsibletoensure thatthe occupationsafety&healthylevelsInthe hotel are adheredto& maintainedatall timesinorder to ensure safe, efficientoperatingconditions, therebysafeguardingteammembersand facility.  To achieve the plannedoperationalprofitmarginsinbothfood&beverage androoms  Ensure that costs are controlledina detailedandstructured manner.Analyzecostona monthly basicand prepare actionplans(food cost;beverage costs;payroll includingovertime;other expenses;otheroutsourcedlabororservices.  Ensure that all laborcosts are flexedaccordingtolevelsdemand/activity/seasonand those opportunities forabetterbalance betweenqualityandcostthroughclusteringoroutsourcingor bothare exploredfully.  Supervisingpersonnel &managingall activity&improvingfinancial results.  Knowledgeinbothfrontof the house & back of the house operatingandwidelyexperiencedin controllingfood&beverage andlaborcosts-inventory –qualitycontrol –purchasing-receiving– utilization-payroll-functions&arranginglarge banquetsandtopexecutive parties.  Experience inbudgetingandpreparationof progress report.  A goodorganizationcapacitytoschedule workflow ,trouble shootproblems,provide innovative solutionsandhandle multiphase projectsandworkwell underpressure .  To guarantee a highperformance of the banquet&cateringteamthroughthe implementation of the HACCprocedures.  Ensure that goodpersonal hygiene standersforall foodhandlersare maintained.  Strict adherence tothe temperature control policyforall food products.  Maintainthe higheststanderof cleanliness.  Provide adequate foodhygiene andfoodsafetytrainingforall handlers.  Regularandthrough reviewandmonitoringof hygienestandersand practices.  To ensure highstandersof performance bydevelopandimplementalwaysthe needed programsand followupall companies policy&procedures.
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   To maintainandenhancestrongrelationshiptoensure optimum teamwork.  To identifysavingopportunities tomeettarget  Efficiency –realisticfocus –identifiesevaluationfactorsforeachrequiredperformance inall employees’ levels.  Constructtrainingplanshort& midand long terms.  Setup 5 stars performance standards, toretainaunique service.  Supervisingpersonnel &managingall activities&improvingfinancial result.  Possessstronginterpersonal /communication skills, adaptincustomerrelation, workandin hiringtraining/supervising employees. EDUCATION  Cairo university, very good, bachelor of commerce, OCT 1981-may 1984.  The American university in Cairo, excellent business administration, Nov 1984- Dec 1985.  The American hotel & motel association, excellent, food & beverage management and servicediploma, Apr 1988-sep 1990. COMPUTER SKILLS & EXPERTISE  Excellent knowledgeof windows 98, ME, XP, MS Office.  Excellent knowledgeof novel, outlook, purchasestreet, Fidelio.  Good knowledgeof windows 2003 & windows 7 server. Language skills  Native language :Arabic  Excellent command of both written and spoken English.  Understand and spoken Russian. Courses obtained&seminars  General training in food & beverageoutlets (royalLancaster hotel England )  Train the trainer seminar. Marriott.  Master of management Cairo Marriott hotel  Basic management skills Canadian shop.  Communication persuasion & negotiation skills Canadian shop.
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   Food &beverage control motivation and leader ship peak ALBATROS SWISS CO.  Guest satisfaction system. Peak ALBATROS SWISS CO. HACCAP ACHIEVEMENT  Achieving check safety first AWARD for best catering practices.  Achieving HACCP management certification.  Achieving the Cristal golden in obtaining good standard and implementing the policies of the E-Cristal programs which based on the principles of the HACCAP system. Activities. Carting manager During my work for ‘’baron Heliopolis hotel ‘’  South Africa Organized by the Egyptian ministry of tourismEgyptian night. Johannesburg & cape town.  Hungary Organized by the Egyptian ministry of tourism Egyptian night. Ramada hotel, Budapest.  Egypt the international symposiumof statistics The international symposiumof orthopedic surgery. Cairo international conference center.  India Organized by the Egyptian ministry of tourismEgyptian night
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  EXPERIENCE  CrystalHotels Egypt SharmEl Sheikh General Manager (437 Rooms & Suite) 15/10/2014till Now  Domina gardeniaplaza hotel. SharmEl Sheikh General Manager (425 room&suite) 01/01/2010till 30112013  Coral international Hotel and Resorts. Dar el KaramCoral –Saudi Arabia (holy Makkah) General Manager (286 room& suite ) 25/03/2007up to 30/11/2009  Days innmanagement hotel General manager Days inn Gafy Resort– Sharm El sheikh 4 stars hotel deluxe hotel From01/07/2003up to 05/01/2007  TUI group Ibrotel& Solymar Management hotel Solymar Tot Hotel Luxor Hotel Manager 4 stars hotel 01/06/2002up to 30/05/2003
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   TUI group Ibrotel&Solymar management hotel Executive assistantmanager In chargefood & beveragedepartment Solymar Sharming inn royalresort 4 stars deluxe hotel 08/04/2001up to 24/05/2002  Pyramise hotel co. Pyramisa isis island hotel , Aswan food &beverage manager 5 stars hotel (480 rooms & suites ) four restaurants , disco , night club Tow swimming –pool bars & one banquet (400 seats ) 15/11/1999up to 30/03/2001  Peak ALBATROS hotel management Beach albatross hotel hurghada Food &beverage manager 5 stars hotel (580 rooms & suites ) two main restaurant, one /Italian restaurant One oriental restaurant, one French restaurant, one fish restaurant& a beach Restaurantmain bar , disco bar , pub , swimming pool bar & one beach bar 01/06/1998up to 17/10/1999
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   HELNAN internationalhotel management Helnan Dahab hotel Food & beverage manager 5 stars hotel (200 room) two restaurant, two bars , disco , swimming poolbar & beach bar 01/06/1997up to 30/03/1998.  Baron Heliopolis hotel, Cairo Food & beverage manager 4 stars hotel (126 rooms ) 0710/1995up to 09/03/1997  Delmonhotel , Bahrain Food &beveragemanager 5 stars hotel (160 rooms ) Onerestaurant, one coffee shop , two night clubs , disco & two bars 21/12/1994 up to 31/07/1995  Baron Heliopolis Cairo Catering & banquet manager 21/12/83 up to 31/07/94  Marriot , Cairo Food & beverage supervisor  Le meridian, Cairo Captain
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  INTERESTS  Football Reading  Computer PERSONAL INFORMATION Name Address Email address Data of birth Military status Marital status Waleed Mohamed Fathy 14, taez St, Nassir city Cairo, Egypt [email protected] 01/01/1962 Accomplished. Married.