Hosted by National MI
How to Use Instagram to
Grow Your Business
By: Kristin Messerli & Sarah Vita,
Cultural Outreach
2
Our Approach
WE ARE PASSIONATE ABOUT HELPING BUSINESSES BE
SUCCESSFUL WITH YOUNG AND DIVERSE MARKETS.
CULTURAL OUTREACH
DIVERSITY
TRAINING
SPEAKINGWRITINGRESEARCH
PR &
OUTREACH
MARKETING
CONTENT
NMI has partnered with Cultural
Outreach to provide you with content to
support your leadership in the industry.
Coming Soon...
Are you on Instagram?
Poll #1
What’s all the hype?
Instagram is the third top social media platform
at 1B monthly users
Source: “Top 15 Most Popular Social Networking Sites and Apps”, DreamGrow, 2018
Growing 5x faster than overall social network
usage in the United States
Source: “25 Amazing Stats You Need to Know About Instagram”, MobileMonkey,
2018
TABLE
OF
CONTENTS
Demographics
Best Practices:
Posting Content
Step-by-step
How To’s
Popular Features
Demographics
Who is on Instagram and how does this affect businesses?
Section 01
How old are IG users?
● 90% of Instagram users are younger
than 35 years of age (IST)
● Users per age group (Pew):
○ 18-24: 71%
○ 25-29: 54%
○ 30-49: 42%
○ 50+: 16%
Female vs Male
● % of online adults active on IG
○ Female 38%
○ Male 26%
Source: “Social Media Update 2016”, Pew Research, 2016
Brands & Businesses
● More than 80% of registered
Instagram accounts follow a
business account
● 200 million daily active
Instagrammers visiting a business
profile each day
Source: Instagram Business, 2018
Brands & Businesses
● More than 33% of Instagram stories
are created by businesses (99 Firms)
● 72% of Instagram users say they
have purchased a product they saw
on the app (Business Insider)
How active are you on Instagram?
a) Use it every day
b) Use it only a few times a week
c) Use it consistently for a couple of months
then stop
d) Not active
Poll #2
Best Practices for Posting
Content
Use posts to establish your online brand and engage an audience
Section 02
Have a clear objective or goal
What is your account for?
● Sharing your personality or company
values
● Educational
● A day-in-the-life of
● Mix of all of the above
Establish a design aesthetic
How does your page look?
● Mobile-first: create what looks good
on mobile instead of just recycling
older content from other campaigns
(i.e. Facebook or email)
● Find your favorite filters (3-5) and
use those for all posts
Create short-form content
Is your content engaging?
● Need to capture the audience’s
attention in less amount of time
because it is a visual-based platform
Post quality photos
Are your photos good?
● Post quality, non-blurry photos
● Good lighting is key
● As a grid, does the overall page look
cohesive?
Write relevant captions
What does your caption say?
● Keep them short and to the point
○ some cases require a longer post but
better to stay succinct
● Check for grammar/spelling
● Include emojis and hashtags
● Tag correct usernames
Tag, tag, tag
Do you tag @ other accounts?
● Tag locations, people, brands that
you mention to gain exposure
○ i.e. @nahrep, @marquis_chicago
Post consistently
How often do you post?
● Posting every day is ideal but should
post an official photo or video at
least 3x a week
● Post at least one story every day;
better to post several a day to keep
people engaged
Engage with your followers
How active are you?
● Like and comment on your followers’
content
● Like/respond to comments people
leave on your page
● Respond to DM’s (direct messages)
Use #hashtags wisely
Are your #’s boosting
content?
● Instagram posts with at least one
hashtag have 12.6% more
engagement than those without
● Sites to find more hashtags:
○ https://autogramtags.com/
○ https://displaypurposes.com/
Source: Instagram Study, Simply Measured, Q3 2014
Where do you include #’s?
● Put majority of hashtags in your first
comment instead of in the post
● Instagram posts allows up to 30
hashtags; research on the topic
suggests that the optimum number
of hashtags is 11
● Goal is to use hashtags that get you
in the Top 9. So use a mix of popular
hashtags with more niche ones
How do you choose a #?
● Goal is to use hashtags that get you
in the Top 9
○ Use a mix of popular hashtags with
more niche ones
● Use hashtags that have 5x to 30x as
many public posts as you have
followers
○ Ex: 1000 followers: use hashtag that
has 5,000 - 30,000 uses
○ Check the number of uses when
typing in the hashtag
○ Create a list of your go-to hashtags
Collaborate with influencers
When to use an influencer?
● Reach out and partner with
influencers with a large following to
do cross-promotions for your brand
● Find someone with an audience you
are seeking
● Ask if your audience would be
receptive to influencer marketing;
doesn’t necessarily work for all
brands
How to utilize an influencer
● Create an influencer marketing plan
○ Identify opportunities to collaborate
both online and offline
○ Establish a budget, term/timeline of
partnership, expenses
● What is your goal?
○ Gain more followers?
○ Drive more traffic to your website?
○ Promote an upcoming launch or event?
What Not To Do On Instagram
Avoid these!
● Buying followers and likes
○ It is better to grow organically over time
● Only posting graphics
○ i.e “educational tips”
○ Real photos gain more likes than
graphics
● Posting too many sponsored posts
○ Too many sales messages turn people
off
Avoid these!
● Using super long captions all the
time
○ every once in a while is fine but people
prefer shorter captions
● Using irrelevant hashtags
○ Make sure the tags are related to your
business or specific post
What Interests You the Most?
a) IG Stories
b) Instagram Live
c) IGTV
d) all of the above
e) I’m just trying to get posting down
Poll #3
Popular Features
Stay up-to-date on new features to better reach your audience
Section 03
Stories
● Launched in 2016
● More than 400m post stories daily
as of June 2018
● Great way to show personality
through short-form video
● Designed for more candid moments
and constant sharing vs posts are
for bigger moments
Stories
● Add filters, location, text, gifs
● Use to promote new post on page or
website
● Can include polls and questions to
increase interaction
● Save as a profile page “highlight”
Instagram Live
● Video streaming in real-time
● Viewers can comment/chat with you
during feed
● Can choose to reshare once it is over
IGTV
● The “YouTube” of Instagram; allows
for longer videos
● 15 sec - 10 min
● Built for vertical/mobile viewing
● Create a channel
○ Upload videos from phone library or
computer
○ Add fun elements similar to stories
IGTV
● Product Launch
● Promote event
● Show highlights from recent event
● Behind-the-scene #BTS
● News segments
● Interviews with customers or
colleagues
Insights/Analytics
● Impressions - The number of times your
posts and stories were on-screen
● Reach - The number of unique accounts
who viewed your posts and stories
● Website Clicks - The number of clicks to
links you've included in your business
profile description
● Profile Visits - The number of times an
account clicks on your username
How To’s
Step-by-step instructions for using the platform
Section 04
How to Set Up a Business Profile
How to View Insights
How to Run Ads
Questions?
culturaloutreach.com
sarah@culturaloutreach.com
kristin@culturaloutreach.com

Webinar - Instagram to grow your business

  • 1.
    Hosted by NationalMI How to Use Instagram to Grow Your Business By: Kristin Messerli & Sarah Vita, Cultural Outreach
  • 2.
    2 Our Approach WE AREPASSIONATE ABOUT HELPING BUSINESSES BE SUCCESSFUL WITH YOUNG AND DIVERSE MARKETS. CULTURAL OUTREACH DIVERSITY TRAINING SPEAKINGWRITINGRESEARCH PR & OUTREACH MARKETING CONTENT
  • 3.
    NMI has partneredwith Cultural Outreach to provide you with content to support your leadership in the industry.
  • 5.
  • 7.
    Are you onInstagram? Poll #1
  • 8.
  • 9.
    Instagram is thethird top social media platform at 1B monthly users Source: “Top 15 Most Popular Social Networking Sites and Apps”, DreamGrow, 2018
  • 11.
    Growing 5x fasterthan overall social network usage in the United States Source: “25 Amazing Stats You Need to Know About Instagram”, MobileMonkey, 2018
  • 12.
  • 13.
    Demographics Who is onInstagram and how does this affect businesses? Section 01
  • 14.
    How old areIG users? ● 90% of Instagram users are younger than 35 years of age (IST) ● Users per age group (Pew): ○ 18-24: 71% ○ 25-29: 54% ○ 30-49: 42% ○ 50+: 16%
  • 15.
    Female vs Male ●% of online adults active on IG ○ Female 38% ○ Male 26% Source: “Social Media Update 2016”, Pew Research, 2016
  • 16.
    Brands & Businesses ●More than 80% of registered Instagram accounts follow a business account ● 200 million daily active Instagrammers visiting a business profile each day Source: Instagram Business, 2018
  • 17.
    Brands & Businesses ●More than 33% of Instagram stories are created by businesses (99 Firms) ● 72% of Instagram users say they have purchased a product they saw on the app (Business Insider)
  • 18.
    How active areyou on Instagram? a) Use it every day b) Use it only a few times a week c) Use it consistently for a couple of months then stop d) Not active Poll #2
  • 19.
    Best Practices forPosting Content Use posts to establish your online brand and engage an audience Section 02
  • 20.
    Have a clearobjective or goal
  • 21.
    What is youraccount for? ● Sharing your personality or company values ● Educational ● A day-in-the-life of ● Mix of all of the above
  • 22.
  • 23.
    How does yourpage look? ● Mobile-first: create what looks good on mobile instead of just recycling older content from other campaigns (i.e. Facebook or email) ● Find your favorite filters (3-5) and use those for all posts
  • 24.
  • 25.
    Is your contentengaging? ● Need to capture the audience’s attention in less amount of time because it is a visual-based platform
  • 26.
  • 27.
    Are your photosgood? ● Post quality, non-blurry photos ● Good lighting is key ● As a grid, does the overall page look cohesive?
  • 28.
  • 29.
    What does yourcaption say? ● Keep them short and to the point ○ some cases require a longer post but better to stay succinct ● Check for grammar/spelling ● Include emojis and hashtags ● Tag correct usernames
  • 30.
  • 31.
    Do you tag@ other accounts? ● Tag locations, people, brands that you mention to gain exposure ○ i.e. @nahrep, @marquis_chicago
  • 32.
  • 33.
    How often doyou post? ● Posting every day is ideal but should post an official photo or video at least 3x a week ● Post at least one story every day; better to post several a day to keep people engaged
  • 34.
  • 35.
    How active areyou? ● Like and comment on your followers’ content ● Like/respond to comments people leave on your page ● Respond to DM’s (direct messages)
  • 36.
  • 37.
    Are your #’sboosting content? ● Instagram posts with at least one hashtag have 12.6% more engagement than those without ● Sites to find more hashtags: ○ https://autogramtags.com/ ○ https://displaypurposes.com/ Source: Instagram Study, Simply Measured, Q3 2014
  • 38.
    Where do youinclude #’s? ● Put majority of hashtags in your first comment instead of in the post ● Instagram posts allows up to 30 hashtags; research on the topic suggests that the optimum number of hashtags is 11 ● Goal is to use hashtags that get you in the Top 9. So use a mix of popular hashtags with more niche ones
  • 39.
    How do youchoose a #? ● Goal is to use hashtags that get you in the Top 9 ○ Use a mix of popular hashtags with more niche ones ● Use hashtags that have 5x to 30x as many public posts as you have followers ○ Ex: 1000 followers: use hashtag that has 5,000 - 30,000 uses ○ Check the number of uses when typing in the hashtag ○ Create a list of your go-to hashtags
  • 40.
  • 41.
    When to usean influencer? ● Reach out and partner with influencers with a large following to do cross-promotions for your brand ● Find someone with an audience you are seeking ● Ask if your audience would be receptive to influencer marketing; doesn’t necessarily work for all brands
  • 42.
    How to utilizean influencer ● Create an influencer marketing plan ○ Identify opportunities to collaborate both online and offline ○ Establish a budget, term/timeline of partnership, expenses ● What is your goal? ○ Gain more followers? ○ Drive more traffic to your website? ○ Promote an upcoming launch or event?
  • 43.
    What Not ToDo On Instagram
  • 44.
    Avoid these! ● Buyingfollowers and likes ○ It is better to grow organically over time ● Only posting graphics ○ i.e “educational tips” ○ Real photos gain more likes than graphics ● Posting too many sponsored posts ○ Too many sales messages turn people off
  • 45.
    Avoid these! ● Usingsuper long captions all the time ○ every once in a while is fine but people prefer shorter captions ● Using irrelevant hashtags ○ Make sure the tags are related to your business or specific post
  • 46.
    What Interests Youthe Most? a) IG Stories b) Instagram Live c) IGTV d) all of the above e) I’m just trying to get posting down Poll #3
  • 47.
    Popular Features Stay up-to-dateon new features to better reach your audience Section 03
  • 48.
    Stories ● Launched in2016 ● More than 400m post stories daily as of June 2018 ● Great way to show personality through short-form video ● Designed for more candid moments and constant sharing vs posts are for bigger moments
  • 49.
    Stories ● Add filters,location, text, gifs ● Use to promote new post on page or website ● Can include polls and questions to increase interaction ● Save as a profile page “highlight”
  • 50.
    Instagram Live ● Videostreaming in real-time ● Viewers can comment/chat with you during feed ● Can choose to reshare once it is over
  • 51.
    IGTV ● The “YouTube”of Instagram; allows for longer videos ● 15 sec - 10 min ● Built for vertical/mobile viewing ● Create a channel ○ Upload videos from phone library or computer ○ Add fun elements similar to stories
  • 52.
    IGTV ● Product Launch ●Promote event ● Show highlights from recent event ● Behind-the-scene #BTS ● News segments ● Interviews with customers or colleagues
  • 53.
    Insights/Analytics ● Impressions -The number of times your posts and stories were on-screen ● Reach - The number of unique accounts who viewed your posts and stories ● Website Clicks - The number of clicks to links you've included in your business profile description ● Profile Visits - The number of times an account clicks on your username
  • 54.
    How To’s Step-by-step instructionsfor using the platform Section 04
  • 55.
    How to SetUp a Business Profile
  • 56.
    How to ViewInsights
  • 57.
  • 58.
  • 62.