[Webinar Slides] Why Does Process Transformation Always Seem So Painful – When it Doesn’t Have to Be
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The document discusses a webinar on digital transformation, emphasizing the importance of managing information for organizational success. Key speakers share perspectives on the changing risk landscape, customer expectations, and the value of no-code platforms in accelerating business processes. It highlights case studies of banks successfully implementing digital strategies and provides insights into the benefits and challenges of adopting no-code solutions.
![Underwri(en by: Presented by:
Challenge # 2 – Percep(on
How You Solve ‘Not an Enterprise Product’ Problem
1. Proven Scalable Architecture
§ # of users
§ MulLple ‘Environments’/Site support [e.g., move from UAT to Live]
2. Centralized Management Features
3. Scalable Pricing Model to Fit](https://image.slidesharecdn.com/whydoesprocesstransformationalwaysseemsopainfulwhenitdoesnthavetobe-170406183344/85/Webinar-Slides-Why-Does-Process-Transformation-Always-Seem-So-Painful-When-it-Doesn-t-Have-to-Be-31-320.jpg)
[Webinar Slides] Why Does Process Transformation Always Seem So Painful – When it Doesn’t Have to Be
- 2. Underwri(en by: Presented by: Some Tips for Viewing Today’s Webinar § Group Chat – to talk with each other and with us, found in the icons along the bo(om. Note: everyone can see and par0cipate. § Check out the Resources available to you today, in the box to the right of the slides. § Q&A – for quesLons held for the end (and tech help). § A Survey will open at the conclusion of the webinar – we value your feedback on how we did today.
- 5. Underwri(en by: Presented by: ‘Digital’ is about so much more than Uber, AirBnB Multi-channel service, instant information, responsiveness, transparency, … Financial services, insurance, media, entertainment, travel & transport, hospitality, telecoms, … IP theft, human capital risk, environmental risk, business continuity, product liability, credit risk, ID theft, data breach, … Sustainability, transparency, probity, etc Changingrisk landscape Newcustomer expectations New digital-naLve compeLtors
- 14. Underwri(en by: Presented by: But digital transforma(on creates new kinds of demand “We need ‘test-and-learn’ platforms” “We need bridging strategies and platforms to harden innovations”“Fail fast, scale fast” “We’re carving out budgets with different spending parameters” “We can’t accept business-as- usual”
- 15. Underwri(en by: Presented by: A tale of two pioneering banks § Large Portuguese bank pursuing radical digital programme – transforming processes to ‘all-digital’ model § Created a home-grown framework enabling business teams to define their own workflow applicaLons without help from IT § Performance monitoring and audiLng § 1,200 processes digiLsed § ~70% bank employees involved in digital processes § IT involvement in BPM work reduced by 70% § Turkey’s first na(onal bank shi[ing process improvement across SSCs and branch back-offices § RaLonalising > 500 processes § IT created 15 specialised process applicaLons for the most complex § A generic process applicaLon, used by business teams to shi[ from ‘Excel-over- email’, now used across >200 processes § SSC headcount reduced by 300, deployed to customer-facing and sales work § Bank grew 50% over 3 years with no headcount increase
- 20. Underwri(en by: Presented by: Benefit # 1 – Project Delivery Success In summary… 1. No long specificaLons 2. No More Change Requests 3. No More Failed Projects 4. Minimal Dependency on IT 5. Reduced Projects Costs
- 23. Underwri(en by: Presented by: 500,000+ Members Implemented Online Coach Veung Process Within 4 weeks
- 24. Underwri(en by: Presented by: BUSINESS PROCESS ENABLEMENT New World: • Low Cost Recurring Price Model • 1-2 Days Training • Test and Learn Delivery • Hybrid, Cloud THE NEW WAVE NO CODE BPM New World: • No code • Low cost recurring price model • 1-2 days training • Test and learn delivery • Hybrid, cloud Old World: • IT Dependency • Up-front high-cost licence • 2-3 weeks role based training • Waterfall/agile delivery • On-premise
- 26. Underwri(en by: Presented by: FlowForma Webinar I Waking Up the Sleepy World of BPM with a Low Code SO, WHO DO YOU NEED? Ci(zen Developers/Process Owners who: 1. Have business analysis skills 2. Interface between IT and business 3. Understand business problems!
- 30. Underwri(en by: Presented by: Challenge # 2 – Percep(on “The most common objection to low-code platforms that we hear is that they can’t scale to support broader enterprise requirements.” Source: A Low-Code Manifesto for Speeding up BPM Initiatives – Forrester 2016
- 31. Underwri(en by: Presented by: Challenge # 2 – Percep(on How You Solve ‘Not an Enterprise Product’ Problem 1. Proven Scalable Architecture § # of users § MulLple ‘Environments’/Site support [e.g., move from UAT to Live] 2. Centralized Management Features 3. Scalable Pricing Model to Fit