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What can traffic inteach you aboutqueuingtheoryHåkan Forss - hakan.forss@avegagroup.se - @hakanforss
Håkan Forss Lean/Agile CoachHåkan Forss - hakan.forss@avegagroup.se - @hakanforss
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
Little’s LawWork-in-ProcessThroughputCycle Time =
Little’s Law1212 / min1 min =
Little’s Law612 / min0,5 min=
Little’s Law2412 / min2 min =
20 sec40 secWith less Work-In-ProcessShorter cycle timeBetter time to marketFaster feedbackMakes problems visible fasterAre we working on the right things
TheoryofConstraints
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
5
Don’t allow inertia to cause a system constraint.
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
Capacity = 4Capacity = 6Capacity = 6Throughput = 4You can never go faster than your bottleneckThe capacity at the bottleneck will dictate the capacity of the complete process
Capacity = 4Capacity >= 4Capacity = 6Throughput = 4You can never go faster than your bottleneckAs long as capacity in front of the bottleneck is equal to or grater than the bottleneck you will go as fast as your bottleneckFull use of a higher capacity in front of the bottleneck will make cycle time go up
Capacity = 4Capacity = 6Capacity >= 4Throughput = 4You can never go faster than your bottleneckAs long as capacity is equal to or greater after the bottleneck you will go as fast as your bottleneckHigher capacity after the bottleneck than at the bottleneck will not improve throughput over time
Don’t allow inertia to cause a system constraint.
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
Bottleneck at the end of the processWork is backing upSlowing down the processCycle times goes up
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
Bottleneck at the beginning/middle of the process Work is drying up at the end of the processmaking workers idle
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
?
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
Non-instant availability resourceLooks like a bottleneck
Non-instant availability resourceA resource that is not available all the timeHas required capacity but is not instantly available
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
Don’t allow inertia to cause a system constraint.
Exploit  your bottleneckBottlenecks should only work on bottleneck activitiesDo whatever you can to make your bottleneck 100% utilized Try your hardest to avoid problems at you bottleneck Time lost at the bottleneck is time forever lost for the process
Don’t allow inertia to cause a system constraint.
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
Subordinate to your bottleneckDo what you can to always have work for the bottleneckDo what you can to avoid passing defects on to the bottleneckSub optimal performance for non bottlenecks can be accepted
Subordinate to your bottleneckTry to use you over capacity to alleviate the bottleneck of non bottleneck workSub optimal performance for non bottlenecks can be accepted
Don’t allow inertia to cause a system constraint.
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
Elevate your bottleneckExpand the capacity at the bottleneckExpensive as it usually will use bottleneck resources
Don’t allow inertia to cause a system constraint.
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
Don’t allow inertia to cause a system constraint.
Balance demand to flow
Wishful thinkingCapacity = 4Demand = 6Balance demand to flowCapacity at the bottleneck will dictate the capacity of the processBalance your demand to a continuous flow through the bottleneckHigher demand than capacity will increase cycle time
Onlyonevehicleevery green period
Balance demand to flowAn even flow can stabilize the process Low work-in-progressKeeps cycle time down Makes bottlenecks visible faster
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
Slow down to go faster Slowing down can stabilize the process flowA stable process can go faster
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011
Håkan ForssMail: hakan.forss@avegagroup.seTwitter: @hakanforssBlog: http://hakanforss.wordpress.com/
Recommended readingHåkan Forss - hakan.forss@avegagroup.se - @hakanforss

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What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011

Editor's Notes

  • #19: Every process has at least oneOne is always a number oneWhen you break it number two will take it’s place
  • #23: Identify the constraint
  • #24: Very busy, all the timeWork piles up in front of themPeople downstream idle
  • #34: There are two different types of bottlenecks: - Capacity contraint resource - a resource limited by capacity, like a bottle - non instantly available resource - a resource that is not available all the time
  • #35: There are two different types of bottlenecks: - Capacity contraint resource - a resource limited by capacity, like a bottle - non instantly available resource - a resource that is not available all the time
  • #38: Exploit the constraint
  • #39: No task switchingNo idle timeOnly work on highest priority itemsOnly value-adding workNo wasted effortBest working conditions.
  • #40: Subordinate to the constraint
  • #41: Only high quality inputDon’twastevaluecreated by bottleneckDrum-buffer-ropeSubordinates need slackShare work.
  • #46: Training and toolsCoaching and mentoringTeam retrospectivesIndividual improvementWorkspaceimprovementProcess improvementPairingMore resources