Gamification involves applying game mechanics and elements to engage users and solve problems. It measures and motivates individuals by giving them challenges to accomplish, tracking their progress, and rewarding them. Gamification can drive online engagement, motivate employees and customers, gather data, and solve business problems. Examples include rewarding Starbucks customers with stars for each purchase that can be redeemed for free items, and having Nike+ users compete to run the furthest distances. Gamification does not need advanced technology and can take place through simple challenges in blog posts or newsletters to encourage user interaction and meaningful actions.
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