Why DevOps Matters To The CIO

Editor's Notes

• #2: JOINT
• #3: - Welcome people to the Webinar & thanks for their time Ben – Introduces himself and Contino Justin – Intrroduces himself and CA Explain what we are going to talk about – this emerging term DevOps and why we feel it is important to CIO and other senior technology leaders
• #4: JOINT Before we get into DevOps we want to consider the main driver We think the main one is the increasing requiremnt for speed and time to market Ben – Application Economy Themes
• #5: Ben – Every company is starting to compete on the strength of their technology We have retailers and news papers becoming ecommerce sites and online portals Justin? Enterprises responding to the rapid changes brought about by the accelerating application economy are bringing more software development back in-house (from 33 percent to 44 percent). 94 percent of Line of Business (LOB) executives are facing increased pressure to release applications more quickly to satisfy consumer demand, with 51 percent of businesses surveyed having released at least four customer-facing applications in the last year alone. 
• #6: Justin – This environment means that companies and entire industries are being disrupted 50% of enterprises see significant impact on their industry, and 44% see significant impact on their own organisation Yet European businesses risk being marginalised as they are not responding to the opportunities as effectively as US businesses A quarter said lack of understanding of the application economy by their executive management team was restricting them  24% said the culture of their organisation would not support transition the business to capitalise more on the economy while 23% said they would to be able to change company strategy Delivering an average of six customer apps last year - 51% delivered four or more
• #8: Ideas spread rapidly – good and bad ideas which translates to market success, rapdi moving markets
• #10: JUSTIN
• #12: JUSTIN
• #13: JUSTIN AND BEN While quality is important, also important is time to market. Your business requires that your best technology ideas beat your competition to market. At the same time, your customers are also demanding their desired features and functions are delivered quickly and effectively. It’s interesting that just a few years ago, software companies could deliver new features and software updates every 6-12 months. For Enterprise Software, the delivery schedule was often even longer. Yet now, technology is expected to be delivered almost overnight. In fact, there are many organizations like Facebook, Etsy, Flickr and so forth that are delivering updates sometimes multiple times per day. If you’re delivering software to the end-user consumer market, you can expect demand for weekly if not daily updates. For Enterprise applications, the rate of releases has increased…maybe not yet to “several times per day,” but rates are certainly increasing exponentially. The methodology most frequently adopted to increase speed of delivery today is frequently called “Agile Development.” NOTE TO PRESENTER: ASK THE QUESTION “Do you have Agile Development in your organization today?” EXPLAIN HOW AGILE DEVELOPMENT IS A GREAT STEP, BUT STANDING ALONE DOESN’T ENABLE BETTER VELOCITY. IN FACT, AGILE CAN INITIALLY MAKE THE SITUATION WORSE. THE CHALLENGES IN GETTING TO HIGH VELOCITY THAT WE WILL SPEAK ABOUT IN A MINUTE APPLY TO ANY DEVELOPMENT METHOLODY.
• #14: Along your journey to developing more technology using software, you’ll find that Quality or the perception of Quality is one of the biggest factors in your success. It’s truly amazing how the world has changed the definition of Quality in fact and also how poor quality can affect your brand, reputation and of course your financial success. For example, the Aberdeen Group found that 25% of users will stop using a web application – in any form – if users experience a delay of three seconds or more. The numbers go up even higher when you extend to 5 seconds for example. So a mere 3 seconds can determine whether users are going to be happy with their experience using your software and quite frankly, whether they’ll ever make an attempt to use it again. Similarly, 80-90% of consumer applications are used only once. That tells you that the overwhelming experience with many applications is NOT good enough to keep their users. I think we’d all like our software to be part of the 16% of applications that get used more than once. In addition, particularly positive AND negative reviews spread like wildfire. According to the Wall street Journal, the dirty secret of mobile applications is that most of them go bust. (WSJ _ http://online.wsj.com/news/articles/SB10001424127887324582804578346221047028366 Lastly, there are many examples where poor quality has resulted in a significant hit to bottom line. And quite frankly, almost all organizations who work in technology, have had some large scale issue due to poor software quality – or just as important – perception of poor quality. Most you don’t read about in the headlines. The point being, you can’t sacrifice quality in order to deliver your new technology to market. High quality, both real and perceived, is far too important. NOTE TO PRESENTER: ASK QUESTION. “HAS YOUR ORGANIZATION HAD ANY EXAMPLES WHERE EITHER EXCLLENT QUALITY OR PERCEPTION OF GOOD QUALITY OF A SOFTWARE APPLICATION, HAS HAD A POSITIVE IMPACT ON A PRODUCT OR SERVICE YOU DELIVER?
• #15: Both stories are recent, car one backed up with analyst data re 30% of a car’s value in future will be its software.
• #16: Both stories are recent, car one backed up with analyst data re 30% of a car’s value in future will be its software.
• #18: BEN
• #19: Ben is Dev and JVB is Ops?
• #20: Ben is Dev and JVB is Ops?
• #21: Ben is Dev and JVB is Ops?
• #22: BEN – Data driven JUSTIN – Collaboration & Culture BEN: Automation eg Release Automation JUSTIN: Best practice
• #23: BEN: PEOPLE & PROCESSES
• #24: BEN – drawing on experiences
• #25: JUSTIN 94% of Line of Business executives are facing more pressure to release apps faster due to customer demand or competitive pressures. Yet only 15% of executives are completely satisfied with IT’s speed in delivering new applications or services* As a result, the highest percentage ever reported (88%) are planning to implement DevOps to speed app delivery*
• #26: JUSTIN AND BEN Morgan vs Toyota Then onto Ben : It’s not just about opening the gates and letting crap through This is where open source falls down
• #27: BEN Quote Dave Farley etc here .scientific method
• #28: I need to supply imagery for this.
• #29: NOTES: In summary…the combination of Release Automaton, environment blueprints, and policy controls can enable you to orchestrate and automate significant portions of your SDLC… which will increase the speed and frequency of software releases… a critical aspect of improving your business agility.   That’s essentially what is illustrated here…. Showing the app toolchain up top, integrated directly with CA Release Automation and the deployment environments - which are modeled with blueprints and governed via policy, and then deployed into your preferred public or private clouds while remaining infrastructure independent and cloud portable
• #30: Can we add the letter T as a build and I can make a Sesame Street joke and explain what it means.
• #41: Will add Sim Game image.