Why Real Satisfied?

Why Real Satisfied?

• 1.
  RealSatisfied Client Survey Rollout Be#er  Homes  and  Gardens  Real  Estate  LLC  
• 2.
  The goal asa company is to have customer service that is not just the best but legendary. SamWalton,Founder ofWal-Mart
• 3.
  What  Real  Sa7sfied  Is   Your  Involvement   How  it  works   What we will cover.
• 4.
  Why are we doingthis . . .
• 7.
  Why RealSatisfied? !  Built  for  the    real  estate  industry   !   Surveys  capture  high  level  of  detail   !   Create  data  to  share  for  recrui7ng  
• 9.
  The Flow Turn  on  RealSa,sfied  ………   Agent  Profiles  Created   Sales  Close   Client  Email  in  Create   Client  Email  in  Crest?  
• 10.
  Commonly Asked Q& A !   Triggered  from  CREST   !   Almost  no  work  for  Admin  and  Sales  Associates   !   No  cherry  picking   !   If  no  email  /  sent  to  sales  associate   !   Sales  Associates/Admin  to  remind  Clients   !   The  survey  is  not  too  long  
• 11.
  What do theSales Associates need to do? !   Review  their  Profile   §  Check  to  see  if  their  photo  is  there   §  Speak  to  your  Admin  if  it  is  not   §  Add  your  website  URL   §  Add  any  of  their  social  media  links   !   Wait  for  the  Reviews!  
• 12.
  Agent Profile
• 13.
  Change Password
• 14.
  Change your name,etc.
• 15.
  Add title, etc
• 16.
  Add social
• 17.
  Percentage View
• 18.
  Star view –your choice
• 19.
  Where you cansend
• 20.
  Handout for agents h#p://bit.ly/RSBHGRE