Working With Interpreters in Palliative Care.
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The document discusses the role of interpreters in palliative care, emphasizing their importance in improving patient outcomes and facilitating communication when language barriers exist. It includes reflections on when to use interpreters, highlights key communication issues, and provides resources for preparing and conducting interpreting sessions. The workshop aims to engage participants in understanding and implementing effective interpreting practices in a healthcare setting.
Working With Interpreters in Palliative Care.
- 1. Working With Interpreters in Palliative Care. Hung The Nguyen [email protected] Thi Nguyen [email protected]
- 2. Introduction • About us • Aim of workshop • Outline of workshop • Handouts and resources
- 3. Do interpreters improve patient outcomes? ❑ Reflection: –Why do we use interpreters? –Do interpreters improve patient outcomes? how?
- 4. When do we need an interpreter? ❑ Case study - Video: palliative care 2 ❑ Reflection: –what are key communication issues? –how could comunication be improved? –when should we use an interpreter?
- 5. For discussion, an interpreter is: a.necessary if family members are not available or appropriate b.necessary even if the client do not request an interpreter c.part of a wider approach to cross- cultural communication When do we need an interpreter?
- 6. For discussion, true or false and why? a.nodding or/and saying “yes” is a message of agreement or confirming what is said has been understood b.you can always pick up meaning from people body language or tone of voice c.using interpreters is straight forward and one do not require training. d.a mature family member is suitable as an interpreter. Using an interpreter
- 7. For discussion, true or false and why? a.interpreters translate cultural as well as linguistic meaning b.interpreters are an aid to professional communicative competence c.interpreters will summarise what a person has said d.intepreters take notes to ensure accuracy e.interpreter give background cultural knowledge about the client when it matters Using an interpreter?
- 8. Small group activity Tips and tricks: Engaging an interpreter to improve communication ❑ Preparing for the interpreting session ❑ During the interpreting session ❑ After the intepreting session Video: palliative care 2
- 9. Know my patients and their carers
- 10. Role-Play
- 11. Close Resources: • Using Interpreting Services: Victorian Government Guidelines on Policy and Procedures • Interpreting in Palliative Care videos - http://www.chcf.org/publications/2011/11/interpreting-palliative-care-curriculum