This document discusses how workshifting and cloud hosted desktops can help businesses maintain productivity and continuity in difficult situations. It highlights how cloud services provide flexibility, choice, and cost control by making IT an operating expense rather than a capital cost. Concerns around cash flow, business growth, and running an IT department are addressed. Cloud services are presented as offering instant disaster recovery, control over data and compliance, predictable costs, flexibility in devices and locations, better work-life balance, improved recruitment and retention, and a more strategic role for IT.