YOUR DIGITAL
WORKPLACE
EMBRACES SAP
Paul Belsack
INTRANET
› 1966
› Internal or private network of an organization
… based on internet technology
… such as hypertext and TCP/IP protocols
?
MY WORK ENVIRONMENT TODAY
Work
Spaces
Social
media
MY WORK ENVIRONMENT TODAY
DropBox
Intranet
ERP
CRM
My Work
File share
Ticketing
system
E-Mail
IM
Knowledge
base
Device
20
73,3
2.300 €
MobilitySecurity CommunicationSearchPersonalization
to INFORM
to SUPPORT
to DECIDE
to WORK
myDigitalWorkplace
EFFICIENCIES
By integrating tooling and
data in a personalized,
activity-driven dashboard.
EMPLOYEE
ENGAGEMENT
Efficient personalized with a
modern, ergonomic user
experience.
BENEFITS OF THE DIGITAL WORKPLACE
SOURCES OF IN-EFFICIENCIES /
FRUSTRATION?
MY WORK ENVIRONMENT TODAY
WINNING CONTRACTS
PREPARE
writing proposal
› collaboration workspace
› templates
› re-usable text
› references
› CV’s
PROCESS
converting into contract.
› back-office
› approval workflows
› contract management
SERVICE
execution of contract
› back-office
› CRM
› quality management
› project collaboration
workspaces
1 2 3
Your digital workplace embraces SAP
Your digital workplace embraces SAP
#businessplan
#customer
EFFICIENCIES DEMAND FOR
MASTER DATA
#businesspla
n
#customer
MY WORK ENVIRONMENT TODAY
WINNING CONTRACTS
PREPARE
writing proposal
PROCESS
converting into contract.
SERVICE
execution of contract
1 2 3
MY WORK ENVIRONMENT TODAY
RE-CREATE
Your digital workplace embraces SAP
Your digital workplace embraces SAP
ACCESS
#storage
Your digital workplace embraces SAP
SEARCH
22
ACCESS
MY WORK ENVIRONMENT TODAY
WINNING CONTRACTS
PREPARE
writing proposal
PROCESS
converting into contract.
SERVICE
execution of contract
1 2 3
Activity-driven,
integrated
dashboard
Customer Hub
Account details
Schreder
Rue de Lusambo 71,
1190 Brussels
+32 3 567 98 12
Turnover €150k
Margin 12%
Open invoices €15k
Performance very good
Doubtful debtor N/A
2 opportunities 1 order no complaints Service delivery meeting on 27/9
Recent activities Documents
create opportunity create complaint create order credit check create task
Actions
task overview
SUPPORTED BY THE OFFICE 365 AND SHAREPOINT ECOSYSTEMS
DIGITAL WORKPLACE
INTEGRATING SAP
› One stop integration
› Enterprise Integration Architecture
› Document Management Integration
› Transaction Integration
› Business Integration Framework
ERP-Link
Web Services
SAP BAPI
.NET WCF
PI/PO
BENEFITS
OF THE DIGITAL WORKPLACE
#search
#re-create
#access
integrated with
2.300 €
ABOUT US
MS Office Productivity
Paul Belsack
› paul.belsack@delawareconsulting.c
om
› +32 498 911734
For more specifics on the digital workplace, we recommend session
Solving The Digital Workplace challenges
by Vincent Stercken

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Your digital workplace embraces SAP

Editor's Notes

  • #6: Studies show that each employee (on average) looses 20 minutes a day on searching for information. = 73,3 hours a year = cost of 2300 euro
  • #7: aggregates all relevant information in one personalized, work-driven portal, acting as the employee's single point of entry to access company information, enterprise systems and tools
  • #9: Search : 58% of the employees lose one hour per day looking for information Recreate : 38% of the employees’ time is used to duplicate/recreate information that already exists. Access : 66% of the employees work outside of the office and have issues to access the information from a remote location.
  • #11: Different roles involved: sales person his sales manager project manager technical presales support team
  • #12: efficiencies
  • #14: types of integration loosely coupled : maintain 2 datasets and keep them in sync by updating master data manually automatic
  • #16: Employee Engagement Efficiencies
  • #21: smart search engine still demand effort for searching advanced technology makes searching even more adequate
  • #22: If however …. instead of searching car on parking lot is more convenient when it is brought to you if valet person remembers what car you drove, you don’t need to ask YOUR car if waitor warns valet person when you’re paying bill, car will be waiting on you at the entrance. You get relevant information pushed to you instead of searching!!! You don’t need to be rich (and have 2 secreataries) to achieve this level of efficiency
  • #23: Relaties leggen, Advanced personalisatie
  • #24: employee engagement
  • #30: Search : 58% of the employees lose one hour per day looking for information Recreate : 38% of the employees’ time is used to duplicate/recreate information that already exists. Access : 66% of the employees work outside of the office and have issues to access the information from a remote location.