Digital Marketing Priorities 2013
Brought to you by:
Youtility: Why Smart Marketing Is About
Help Not Hype
Jay Baer: President of Convince & Convert and author of the New
York Times best seller, Youtility
In Jay Baer’s presentation Youtility: Why Smart Marketing Is About Help Not Hype he
delivers a new approach that cuts through the clutter: marketing that is truly, inherently
useful. If you sell something, you make a customer today, but if you genuinely help
someone, you create a customer for life.
About SmartInsights.com
The difference
between helping
and selling is just
2 letters
@jaybaer
“Sell something and
you make a
customer today.
Help someone and
you create a
customer for life.”
@jaybaer
@jaybaer
@jaybaer
Youtility is
marketing so
useful, people
would pay for it
@jaybaer
@jaybaer
Youtility is
required because
marketing is harder
than ever
@jaybaer
Poll:
Who are you competing against online:
A.Other companies in your area that sell the same things
B.Companies in other locations that sell the same things
C.Other companies with similar Google search rankings
D.Everything
our personal
and professional
relationships
have converged
@jaybaer
our personal
and professional
relationships
have converged
@jaybaer
our personal
and professional
relationships
have converged
@jaybaer
our personal
and professional
relationships
have converged
@jaybaer
You are
competing for
attention against
your customers’
family and friends @jaybaer
“If you create
Youtility, your
clients will
keep you close.”
@jaybaer
@jaybaer
Poll:
How do you currently educate your future customers? (check
all that apply)
A.FAQ on website
B.Blog
C.ebooks, infographics, and other assets
D.Videos
@jaybaer
@jaybaer
The power of answering questions
30+ pages = 80% conversion rate
Average new customer = 105 pages
• Before: $250,000 advertising spend = $4 million revenue
• After: $20,000 advertising spend = $4.5 million revenue
@jaybaer
Now,
relationships are
created with
information not
people
@jaybaer
Self-Serve
Information
@jaybaer
Worry less about
selling better and
worry more about
teaching better
@jaybaer
Create Your
Own
Youtility
@jaybaer
Blueprint #1:
Discover
client needs
search keywords
internal search
web analytics
social chatter
client surveys/interviews
@jaybaer
Blueprint #2:
Map needs to
Youtility
executions
blog post (ongoing series)
video (ongoing series)
e-book
printed book
event
need: make better car seat decision
@jaybaer
@jaybaer
Poll:
When you create a new marketing asset, like a blog, ebook,
infographic, or mobile application, do you have a specific launch
plan and budget for it/
A.Yes
B.No
C.Not sure
D.Haven’t really launched anything like that
Blueprint #3:
Market your
marketing
@jaybaer
@jaybaer
@jaybaer
@jaybaer
Content is fire,
Social media
is gasoline
@jaybaer
“Use social to
promote Youtility
first, company
second.”
@jaybaer
Helping
beats selling
@jaybaer
Is your marketing
so useful, people
would pay for it?
@jaybaer
Jay Baer
YoutilityBook.com

Youtility - A talk by Jay Baer about his new book on Smart Insights