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Yukon libraries
The document discusses trends relevant to libraries and community needs. It covers topics like lifestyle trends, technology trends, library facilities and services, public perceptions, and alternative visions for libraries. Specific trends mentioned include programming trends like maker spaces and experience-based programs, and community engagement trends like social media use. Major trends relevant to Yukon communities discussed include co-working spaces, technology training, and partnerships between libraries and other organizations.
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- 1. Having a PositiveImpact: Libraries & Community Needs Stephen Abram, MLS Lighthouse Consulting Inc. Federation of Ontario Public Libraries Yukon Community Librarians Sept. 14, 2016
- 3. Agenda About me 1.0 Library Trends and Best Practices 1.1 Lifestyle and Societal Trends 1.2 Technology Trends 1.3 Library Facility and Service Trends 1.4 Public Perceptions of the Library 1.5 Comparative Survey Results - Ontario Peer Libraries 1.6 Alternative Visions for Public Libraries of the Future 1.7 Management & Planning Trends 1.8 Programming Trends 1.9 Community and Downtown Revitalization Trends
- 4. Guest Speaker: Stephen Abram Experiencedlibrary and information industry leader Expert in: • Strategic & master planning • Forecasting • Program development • Technology • Training and marketing
- 5. The Public Libraryvalue proposition is strong and includes (but isn’t limited to): Return on Investment: many studies show that public investment in libraries delivers a measurable, positive return on investment economically, socially and for the capacity of communities to attract businesses and residents. Economic Development: supporting small business and entrepreneurs who will drive local economic recovery, growth, and job creation by providing them with resources such as databases on market trends and information on regulatory obligations; Employment Support: providing services and resources for career planning, job search, education, and upgrading skills; Welcoming New Canadians: helping newcomers to Canada succeed through settlement support; language acquisition including ESL programs, accreditation and employment support and maintaining cultural connections; Early Literacy Development: supporting success in life and reading and school readiness through a vast array of pre-school and children’s literacy programs; Support for Formal Education and Homework Help: professional help and collections to support learners of all ages to develop advanced information fluency competencies, do research and complete projects. Open longer hours than school libraries, public libraries are also critical support systems for adult distance education and home schooling. Across the province, libraries are busier than ever with students at all ages and stages; Serving the whole community: public libraries ensure that the whole community of Ontarians – including those with visual or physical limitations, from any cultural or language community, natives, and more – receive equitable access to the resources of our society for success. Equitable access to community resources: public libraries are often the only place where all residents can access free computing resources, the internet, peripherals, training, and assistance to accomplish their goals as citizens, workers, and more. Access to Government Services: providing professional support services, accessible locations, and technology infrastructure to serve as a major access point for e-government. Public Libraries provide cost-effective opportunities to reach Ontarians to deliver government services for everything from forms and information to advice; Questions Deserve Quality Answers: Ontarians have important information needs and deserve quality answers regardless of their economic status or location. On issues of health, parenting, finance, life choices, and more, libraries go beyond Google to improve the quality of questions and answers. Cultural Vitality: a critical piece of a community’s cultural framework, public libraries are essential to a healthy and sustainable society as social equity, environmental responsibility and economic viability; and local history heritage. Affordable Leisure Activities: offering free borrowing of books, music and movies and exciting library programs for children, families, seniors, and people of all ages and tied directly to community needs and demand.
- 6. What is thereal role and value of libraries and librarians? Lewis Carroll wrote in Alice in Wonderland that, “If you don’t know where you are going then any road will get you there.” Two things help you make the choice to make changes or evolve: your core values and what distinct value you deliver better than anyone else in your role in the context of your environment – whether that’s a community, an institution, as an individual professional, or as an educator.
- 7. Drivers of Evolution Technology(social media, learning systems) Demographics (the generations matrix) Learning systems and policy (LMS’s, MOOCs, etc.) Policy frameworks (e.g. OA, DRM, copyright, etc.)
- 8. Lifestyle and SocietalTrends Technology Trends Library Facility and Service Trends Public Perceptions of the Library
- 9. Trends (Fairly) NewK-12 Curricula Accessibility – Intellectual access vs. physical access Digital Divide – access, literacy, fluency Demographic changes – Seniors, First Nations, ethnicity, etc. Family structure and dynamics – Nuclear family? Discretionary time deficit Desired use of Leisure time Health & Wellness Concerns – chronic vs. emergency conditions Environmental and “Green” issues
- 10. Trends Immigration Informationliteracy and fluency Labour trends – Knowledge jobs . . . vs. ‘labour’ Partnership and collaboration Private Schools, Alternative Schools and Home-Schooling Smart device expectations Web-Savvy Library Users Zoomers & GenX Millennials Post Millennials
- 11. Technology Trends OnlineLearning In-Library Wireless Expectations Digital Download Kiosks Mobile Device Arena Beacons Web Content for Hand-Held Devices Increasing Demand for Audio & Video Live-streaming End of the web, Internet of Things IoT
- 12. Technology Trends E-BookReadership & Sales Publishers, Libraries & e-books Next Generation e-Book Readers User Contributions to Content – self publishing “Cloud” Computing Hardware Size Shrinking but Space Needs Growing Computer Training Space and Equipment Making: Latest Technology Tools Libraries as Centres for Technology and Innovation
- 13. Library Facility andService Trends Libraries are Destinations: Placemaking Libraries as Multi-Service Providers: Culture, Art, History, Museums, Archives, Social work Libraries Fostering Community Engagement Libraries with Maker Spaces Libraries with a Customer-First Focus
- 14. Public Perceptions ofthe Library Market Probe 2015 Report OCLC Reports and Studies
- 15. Alternative Visions forPublic Libraries of the Future
- 16. Management & PlanningTrends Statistics vs. Measurements, Analytics, Value & Impact Peer comparisons Community Mapping exercises Social Services Mapping exercises Culture Mapping exercises Business Mapping exercises Community Calendars
- 17. Community Engagement Trends Surveys and Polls (PollDaddy, SurveyMonkey, etc.) Pokémon GO and augmented reality Interactive social media narratives Social marketing (Facebook, blogs, Twitter, Tumblr, Pinterest, Instagram, etc.) FOPL Engagement Project
- 18. Programming Trends Maker Photography Film 3D Printing Laser cutting Knitting, sewing, tools, crafts, etc. Experience based programs aligned with collections and community interest/need Technology Training programs aligned with collections and community interest/need Technology applications (social networks and social media, business and student applications, eBay/Kijiji, Photoshop, Adobe, etc.) Photography (Taking, sorting and organizing, editing photos) Film (editing, green screen, stop motion, etc.) 3D Printing and other 21st Century skills Laser cutting (teens and business) Knitting, sewing, tools, crafts, etc.
- 19. Programming Trends OnlinePrograms Many programs are available online and can be delivered inn an asymmetrical/asynchronous fashion. Some include certificates. Examples include Lynda.com or Gale courses MOOCs Certification Many courses are accredited by IACET and the library can also offer certificates to show accomplishment. Business Focusing on small and medium sized enterprises Job hunting and professional development Seniors Goal is to focus on personal interests and social isolation Knit and Natter Sometimes connected multi-generational activities and teen/senior alliances. Topics include personal finance, personal investing, chronic health issues, travel, cooking and other topics that are adult learning oriented, or grandparent alignment, technology, etc.
- 20. Programming Trends Teens Attract more Drones, games, app development, coding (Minecraft), weekend destination programming, Music lending, dance, hip hop, lyrics, poetry slams, and performance. Adult Learning Advanced, introductory and levelled programs Starts with ‘low hanging fruit’ and extends to certification Some is recreational Supports technology and business skills Pre-School and Kids Invest strategically in outreach to P&R and Daycares Move more programs to attract working parents Reading Book Clubs Community Reads Summer Reading Forest of Trees Author events
- 21. Programming Trends Pop-Ups Libraries have Pop-Ups that show up and engage the community at events, fairs, malls, and everywhere. Mobile systems allow for cardholder sign-up and lending. Hobbies Cooking Travel Anything – can be led by staff or patrons Culture Performances Music Readings and Panels Local experts (stars, ants, geology, trails) Galleries and displays
- 22. Programming Trends IntegratedProgramming Partnerships with other local or government programs. Outreach Homebound (volunteers?) Schools Day Cares Social Services, Anti-poverty Community organizations At risk populations
- 23. Community Revitalization Trends Library as the community living room Neighbourhood and community centres Anchor institutions Cultural Centres Libraries as foot and tourism traffic generators Small and Medium-sized business incubators Social institutions free of barriers and anxiety Wellness centres Trails Lending – fishing rods, binoculars, telescopes, etc.
- 24. Staff Development Uppingyour game Learn HQ Education Institute Territorial programs, Library-centric programs, etc, Reading widely Finding inspirations Stephenslighthouse.com, Feedly, RSS
- 25. Major Trends Relevantto Yukon Co-working spaces Study Spaces Flexible Program Spaces Technology training and experience spaces SME Support and partnerships Social Spaces, Learning Spaces, Clubs Culture Space (Art, Gallery, Performance) Demonstration Spaces (Kitchens, Technology, Crafts, etc.) Short Term Tech: Social media engagement, Smartboards, Presentation Tech, BYOD, Gaming/Coding, Mobile, etc. Medium Term Tech: Smart Rooms, Makerspaces, etc. Long Term: Internet of Things, Augmented Reality, Beacons, etc. Partnerships and MOUs (Social Services and Parks & Recreation)
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Editor's Notes
- #5 Phil We are privileged to have Stephen Abram with us today; Stephen is a very experienced library and information industry leader, and he has many insights that apply to the world of special librarians and special library sustainability – it’s important to recognize challenges to the profession (what Stephen calls “the difficult stuff”) – but even more important is the imperative to create a path to “take action;” to proactively get out in front and “Future-Proof Your Library.” Welcome Stephen, and thank you for being here. Stephen Thanks. Let’s define the difficult stuff. This is so important. If it wasn’t difficult our employer / hosts wouldn’t need a professional to manage their information interfaces – human and tech! Sometimes we make what we do look so easy and disguise the thought, intelligence, learning, relationships and professionalism that’s needed for our strategies to be a success. It’s important that we make it easy for the end-user/client. It’s also important that we spend some time making user that our ‘bosses’ are aware of the effort and though and education required to do this difficult stuff right. One key point is that in this information age – we’re inventors. They is no fully developed map to what we’re doing and no atlas for us to point to show us the way. It’s our education and experience coming together to ‘invent’ the new path for our organizations to be in using and adapting information to the decisions our clients make – and doing it productively at a higher quality of decision making.