1. The document provides an introduction and instructions for downloading, installing, and using the Zotero reference management software. It explains how to create a Zotero library and automatically export citation entries from the library catalogue, Google Scholar, and the web directly into a Zotero project folder.
2. Directions are given for formatting citations in Microsoft Word using Zotero. The document outlines how to generate in-text citations and build a reference list using the citations already in a Zotero library.
3. Additional functions of Zotero mentioned include manually adding reference entries, looking up items using identifiers, attaching PDFs and links, viewing PDF attachments, and linking references to online sources.