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I graduated in high school in Brazil after that I enrolled at the Catholic University of Brasilia where I had contact with the customer support and computer's network. I worked as customer support, IT Analyst, System administrator, Network administrator and IT consultant throughout 15 years. My professional experience include working for private companies in Brazil where the most of that companies are Microsoft Partners and they provide a lots of solutions on IT related area to private and public Sector in Brazil.. In 15 years, I also developed hundreds of freelance work (working as IT consultant for small, medium and large private companies on planning and most of them as tier 3 support...