Championing Customer-centricity as a senior digital leader in HK, China and APAC today I am responsible to drive Customer Experience and Digital Transformation at Shiseido Group in Hong Kong.
I work in the exec management team at the C-Suite level, and I am focused on driving Omnichannel excellence in Data Management, customer acquisition and retention/ loyalty strategies, digital operations, mobile, media, innovative marketing and digital retail & eCommerce solutions across a wide portfolio of iconic beauty and lifestyle brands at Shiseido Group.
I lead:
-Digital Delivery (Mobile/Web Dev/Digital IT)
-Advanced Media Analytics
-Digital Content Management (Social)
-ECommerce (D2C)
-Cus...
Championing Customer-centricity as a senior digital leader in HK, China and APAC today I am responsible to drive Customer Experience and Digital Transformation at Shiseido Group in Hong Kong.
I work in the exec management team at the C-Suite level, and I am focused on driving Omnichannel excellence in Data Management, customer acquisition and retention/ loyalty strategies, digital operations, mobile, media, innovative marketing and digital retail & eCommerce solutions across a wide portfolio of iconic beauty and lifestyle brands at Shiseido Group.
I lead:
-Digital Delivery (Mobile/Web Dev/Digital IT)
-Advanced Media Analytics
-Digital Content Management (Social)
-ECommerce (D2C)
-Cus...
