Find and share solutions in our Support Forum and Knowledge Base.
Sign in with your TeamViewer account to ask questions, share insights, and unlock the full community experience.
Join the conversation and become an expert!
Explore our Knowledge Base and find solutions.
Stay up-to-date with all the latest product updates.
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer Intelligence, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and TeamViewer CoPilot. Session Insights: Let AI handle the documentation Tired of writing session notes? Session…
Hi everyone, We have a regular Corporate license. Manually installing the v15 custom host on a mac works fine, after installation, I get the classic popup "Allow and finish" and we're good to go, device is added to the "new type" of device group and Easy Access gets enabled. I aim to deploy and manage the macOS custom host…
Description: I'm using TeamViewer 15.71.4, and I've encountered a frustrating issue during remote sessions: Start a remote session and work normally. Switch to another window on your local PC, causing the TeamViewer window to lose focus. Return to the TeamViewer window: The first mouse click registers not at the current…
I distinctly remember this being an issue a few versions ago and im almost certain the was a Registry tweak to fix it but I cannot find that from googling now. The Only one I can find is to create a DWord Regsitry Value in "Computer\HKEY_CURRENT_USER\SOFTWARE\TeamViewer" Named: OldInsessionUI Value: 1 However whilst this…
Further to the question raised previously, an answer as to why the UAC prompt isnt showing hasnt been answered, and setting up a user acct, in a Intune/Azure domain setup isnt an answer. So therefore i'm asking, when i attempt to remote onto a user device using the TVQS app and i attempt to run as admin, the user no longer…
I am trying to switch to dark mode after new installation of Version 15.71.4 But there is only Admin Settings (which I do not control). No Device Settings. The three dots in the upper right lead to User Account Settings. Where are the local device settings?
This is ridiculous. On no other platform would the user need a separate password from their SSO password.
I am experiencing an issue with the legacy device migration feature after performing a disk clone to a new PC. Here is the scenario: I cloned an NVMe hard drive from the source PC to a different PC. After installing the cloned drive on the new PC, I uninstalled and reinstalled TeamViewer. When I attempt to do device…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, Starting 25 November 2025, TeamViewer will officially end support for macOS 12 (Monterey). This decision follows Apple’s discontinuation of security updates for macOS 12 as of July 2024. What this means for you From the 25 November 2025 release onward, new versions of TeamViewer will no longer be compatible with…
Hi all, Apple will release macOS 26 Tahoe on Monday, September 15. We’ve been preparing for this update and are working hard to ensure full compatibility with TeamViewer products. TeamViewer compatibility We expect to announce official support for TeamViewer full client, Host, and QuickSupport shortly after the release. We…
